Planned Parenthood

Forget about the appointment time, just get here as early as you can if you want to get in. You can make an appointment all you want but once you get here, they’ll still take patients on first come first serve basis… Which is shitty. I mean… who does that? That’s what appointments are for.
Anyway, the fees are cheap that’s why I keep going back since it’s the only place I can afford.

I’ve been going to PPH for years and visiting this particular branch since my undergrad days. Went to my 1^st appointment since relocated back to the city. The 1^st thing I asked was ‘Is Charlie still here?” However, Charlie retired this past March. The service I received was ok. I felt the front desk could have been a bit more professional (I heard some of there comments about customers since I was near the window). Other that that, my visit was simple. I am not sure if I will be back now, as I really did like Charlie and that was my main reason for going here.
*Note: Stars based on Charlie. I would give my last visit 3.5 stars (A-​OK).

The nurse practitioner here, Charley, is REALLY great. She takes the time to listen to you, explain exactly what she’s doing, and answer any questions you may have. I came to Planned Parenthood for YEARS because I didn’t have insurance, and this was the the only way I could afford my regular exams. However, I continue to come to Planned Parenthood because I believe in their mission and Charley is one of the best practitioners (MD, DO, NP, or otherwise) that I have run across anywhere. The front desk and nursing staff can be a little hit or miss, depending upon the kind of day they’re having but overall they’re nice. Sometimes the wait can be long, but usually it’s not too bad. I prefer the staff here to those in Castleton… I always felt rushed in and out there and my questions were never answered. I also had a very bad experience up there with a blood draw. The staff at Midtown seems much more professional.
Evening and weekend appointments are available, and some mornings are reserved for walk-​ins. Call or go online to find out when these days are. Just make sure you call, because the hours are kind of weird, and they’re not open on certain days. When staffing and funding are limited, it’s hard to be open all the time.

I don’t know if my review had any hand in the change I have noticed at Planned Parenthood or not, but my recent experiences have been way better. The receptionist is more friendly, complimentary, and I even got her to laugh once! I have taken a new approach to my visits as well. I am coming to the receptionist window with more compassion and more understanding. She has to deal with the phones constantly ringing, customers (impatient ones at that) lining up, slow computers, and some light baby-​sitting. In the waiting room there are signs clearly posted that children are not to be left unattended and are not allowed in the exams. When customers don’t adhere to these rules the receptionist seems to be the «lucky» winner. I am changing my perspective and it has made a change for the better. Now if only everyone would do the same.

When I lived in San Antonio, Texas, I chalked up the poor service and long waiting times at the Planned Parenthood to its quasi-​governmental status. But the Planned Parenthood on Meridian is amazing. The front desk people are friendly and helpful. The resident nurse, Charlie, is knowledgeable and sensitive to women’s wants. I told her I didn’t like my former pill, and she worked with me to get me on something tailored to my concerns.
The facility looks new – I think they just relocated.
Only caveats: They aren’t open on Fridays, which has put me behind when I need to reorder birth control more than once. But they have a place on their Web site where you can actually get them delivered to you.