Classy Nails

I walked into classy nails for a pedicure. Both technicians were currently with other customers, so I picked out my color and I patiently waited. I sat there and waited for 25 minutes before one of the technicians came over to me and told me that she was waiting on another customer who had an appointment, and then it would be another 30 minutes at least before they could get to me. It would’ve been nice for them to have told me that before I waited the original 25 minutes. Needless to say I left, and I won’t be back. Horrible customer service.

So I read the reviews before I went to Classy Nails. Most were positive, a couple were not. Let’s just say, I did not have the best experience there. First of all, the facilities look as though you transported into the 1970’s with the tables, decoration, etc. For the amount that they charge, you would think they would be able to update at some point. Not only did it seem to be very out of date, but the overall cleanliness was not as good as it could be. Kind of felt a little grimy.
After the initial impression from the shop itself, I was then greeted by 4 employees, all without a smile or a hello. Instantly, I felt unwanted there. I got asked «what do you want» instead of as the initial greeting. This was definitely off putting.
I got a shellac manicure and a normal pedicure. The pedicure was fine. I enjoyed it and the massage was great. However, it wasn’t until the manicure, when the lady that did my feet switched me to another employee that things started to really go down hill. First, I was changed over to an employee that clearly did not want to be there. How did I know this? Because he told me. Multiple times. He had a very negative attitude about being there and reminded me how much longer he had to be there.
After this, things were okay until he started cutting my cuticle. I have had many manicures and have had many people cut my cuticles. Never have I had someone cut my cuticles to the point that they bled and then, blame me for the fact they were bleeding. After he cut the cuticles on my right hand, he tried to tell me that I have something wrong with my right hand’s cuticle and that I should stop touching them (I don’t touch my cuticles unless I am getting a manicure).
After this fiasco and immense pain, it was time to paint the shellac. However, they only have 2 machines and two people were using them already. This was totally fine with me. I was fine to wait. However, he got up from our table, had my follow him to the machine, and then proceeded to tell the other manicurist to hurry up and finish quick… All whole me and the other customer were looking at each other very confused. To say I felt uncomfortable is an understatement.
The rest of the appointment went fine. It was your typical shellac experience. However, overall, especially for the amount that I paid ($ 70 total), I would have appreciated a different experience. I got my nails done on July 3, it is July 7 and my shellac is already chipping. I got a French tip and the white, which is supposed to be painted opaque, was painted with spots that were still see through. Looks very odd.
Overall, not very happy with this experience and I would not recommend this place to anyone.

I came to this nail salon after seeing it on my way to the mall. I have never been so pleased with the service I received. I got a full set mani and a pedi and both were great! I got my mani by Kim and she was so nice and welcoming. She really made sure my nails looked great for graduation. I will definitely be coming here from now on.

I am staying in the area temporarily for business and after doing much researching for local nail salons I choose classy nails simply because of the nail. The staff was very helpful and extra accommodating to my wants and needs. The pedicure massage was average but nice. Their pedi chairs were the BEST! In conclusion I was very satisfied and will recommend this nail salon to my co-​workers.

The pedicure was good. Other than that I wasn’t too pleased.
As a bit of background, after I returned from my second and final Iraq tour, my wife convinced me to get one pedicure a year. That was 2005. I missed the 2012 pedicure, but I’ve still been a nail salon customer enough times to know the difference between a good and bad experience.
When I first walked in the door, the employees all looked at me with a «what do you want?» expression. I said I’d like a pedicure and the lady told me there was a long wait. Guess it was too close to closing time on a Saturday, never mind the fact Father’s Day was the following day, and this pedicure was my gift to myself.
When I sat down in the waiting area, the smell of acetone hit me like a freight train. I know nail salons smell of acetone, but this place reeked in a way that made me wonder if the ventilation was adequate (remember this is my 8^th pedicure, not to mention the dozens of mani/​pedis I’ve accompanied my wife, mother, and sister to over the years).
After sitting for awhile, I look up and see the price list on the wall. The fact a pedicure costs $ 25 might have been okay if the salon were in a more upscale part of town, or if I had felt like a welcomed customer when I entered. By that time, however, I was suffering from an acetone-​induced headache and didn’t want to risk trying to get to another salon before it closed, so I bit the bullet.
Like I said earlier, the actual pedicure was good. The employee doing my feet even used the razor that looks like a teaspoon, which apparently nail salons in other parts of the country are forbidden to use due to state health & sanitation laws. I tipped her $ 5 and paid upfront.
On the way to my car I took out my phone to look for a site for next year’s pedicure.