Buffalo Wild Wings

Aweful first trip.
Next time we got carry out. 2 appetizers.
They forgot the sauces. when we went back we were given an extra side of queso & charged for it, only to eat it with cold food.
We thought we’d give it one last try. Ordered an appetizer to go. Noticed sauce was missing again… mentioned it, was told «Look! It’s right there in the bag.» Checked again in the car… it wasn’t. Had to go back inside to argue about it. only to go home to eat cold food again.
We live half a mile away.
Been back. Slowly getting better.

UGH.
My husband and I ordered some food online and went to pick it up. We ordered 15 regular honey barbecue wings, a cheeseburger with a side of mayo, chocolate cake, and two Pepsi’s. When we got home, we realized no Pepsi’s were given to us. Kind of on us for forgetting, but mostly on them. We also didn’t have tomato on the cheeseburger nor a side of mayo. The wings were okay, could have used more sauce.
We’ve been ordering from and coming to this location often as we live right down the street. We’ll be getting our wings elsewhere from now on.
**EDIT**
02÷04÷16
Husband REALLY wanted some B Dubs, so we ordered pick-​up. We get the same thing every time. He went in to pick up our order, and as the cashier was showing him the food, he pointed at the two sauce cups, then pointed to the receipt, and asked, «Are these both bleu cheese?» The cashier quickly responded that they were indeed bleu cheese cups. He then realized, ONCE AGAIN, that no one had our sodas to-​go on the counter. He pointed to the receipt, AGAIN, asking where our drinks were. They were brought out and he took the food and went home. No, the sauce cups were ranch, NOT bleu cheese. I don’t understand how this job is that hard that you can’t take a few extra seconds to double, even triple check ANYTHING. This restaurant chain is usually terrible with to-​go orders, from several in state and out of state locations we’ve been to. Now Husband agrees that we are never, EVER giving our business to these idiots again.

This place is the worst. The food was terrible, the service even worse. Our server was uninformed and unprofessional. There are so many better restaurants to eat at around there. Don’t waste your time or money by eating at this overpriced, sub-​par chain excuse for a restaurant.

One thing that really bothers me about BW3s is they have wings that are mutations yet they insist on serving them anyway! Bizarre but I get them on a semi regular basis and it ruins my appetite.

Super slow service. Staff mainly doesn’t seem to care. Food was average. Supposed to be family friendly but the speed of service really isn’t good for hungry kids

Recently went here with a group from work for lunch. It was not busy at all but our service was extremely slow. We didn’t receive out drinks until after our food came. Food quality was on par, as usual. Overall, I would advise you to go else where if you are on a time crunch. However, if you are looking to chill with some buds, drink some brews, and watch a game, this is your place!

So all BW3s have the same food. It’s a chain, not really much to rate there. The service at this store is HORRIBLE! I’ve tried a few times with this store, it’s always the same. This last time was the absolute worst. My fantasy football group from work had a long lunch scheduled to have our draft. We arrived at 11:30am, I had to ask 3 times for a WATER. There were about 10 of us, but there were only about 20 people in the entire restaurant. We didn’t get our food until after 12:30pm, at which point I just asked for my check and a box because I wanted to get back to work. That didn’t happen. At 1pm, I left my card with a coworker and headed back to the office.
I wouldn’t waste my time, there are other BW’s close enough to never have to deal with this one again.

Don’t waste your time I was trying to take my family there on sunday night. Most of the tables were dirty and 3 servers on the dining room are. We ask if we need it to be sit and after almost 10 minutes. I saw two servers arguing about who was going to take care of our table. We just got up and left. No one acknowledged us at all they were just walking by our table and watched us leaving

I feel like this bar gets a lot of flak for things that are just par for the course at a corporate sports bar. Always sit in the bar section here? As the bartenders and back line servers are welcoming, friendly, and remember you if you’re a regular.
While the drink specials could use a change here and there, the beer is cold and the food is good. The staff is willing to turn a TV to the game you want to see because they have so damn many of them.
If you love BW3, this location won’t disappoint. If you’re looking for something else «local» or «divey,» go elsewhere.

Seriously dirty place. Bad service and nobody in there on a Saturday night at 730pm. No thanks.
Don’t waste your time here. So many better places in the area!

Meh … as people argue about minimum wage increases, the quality of services in most places continue to deteriorate. B’Dubs is no exception.
Well who hasn’t had a B’Dub regular and not had a bad experience? I just had my first bad experience with this location. It was a simple to-​go order, wings and onion rings, with ranch and celery as sides. Sounds simple right? No adding extra jalapenos or light on cheese stuff!
Well if you thought the order was simple, think again! B’Dubs missed the sides! Yuhoo! Plus today being Tuesday, wings were cheaper than other days. So sides are extra and come out of your pocket. Not much, just $ 1.20 + taxes for some ranch and celery. With HOT wings on the order, and no celery and ranch to cool off, it’s needless to say that the meal could have been more enjoyable (actually that’s an understatement). So there it is, yet another negative experience for BWLD stockowners. It’s getting more than anecdotal now, and Sally Smith needs to get the whip cracking.

Horrendous service. over 60 minutes to get an order of wings and a drink. No one cared what was going on and everyone was just standing around. This place needs management badly.

Love to visit this new location, there are tons of TV’s to watch the games in and the waitresses are always very attentive. Good place for large groups to sit and watch any kind of sports game.

I was very surprised at the negative reviews for this Bdubs location! I’ve been to this location four times in the past month and haven’t had any significant problems.
Every time we went, we were seated instantly and the waiters showed up right away. Our drinks were brought out fast and we never had an empty drink. All of the waiters were also very courteous.
We ordered appetizers and they came out within 10 minutes every time. The only problem that we really had was waiting for our wings. There weren’t many people in the restaurant, so it was surprising that it took so long. But overall, the service was great. I’m not yet old enough to drink, but they do have a fully stocked bar for those who can.
I also enjoy the atmosphere of the restaurant. I would not recommend this place if you don’t like loud places. There are many TVs playing every sports game possible, and the people who come to this restaurant really get into their games. They also have loud music playing. But I like this atmosphere.
Bdubs also has good discounts on Tuesdays and Thursdays. The wings are 65 cents each and you can get different sauces, and they have plenty to choose from.
I would highly recommend this restaurant!

I will admit that I’ve been to a Buffalo Wild Wings exactly one time prior to today’s visit. After all, why would I go?
I don’t particularly care for wings, wild or not.
I am not particularly a sports fan and, trust me, it’s hard to not be a sports fan in a Buffalo Wild Wings.
Alas, I was in the mood for something different and something near my home today and this particular Buffalo Wild Wings location near Glendale Mall has always been a place I’ve meant to try. I figured, what the heck, it might even be a little festive considering it was also a Colts game day.
Rather surprisingly, Buffalo Wild Wings wasn’t packed despite the fact that I arrived early in the 3^rd quarter of the Colts game. The friendly hostess seated me immediately at a table that was a four-​top and quite friendly to a wheelchair in terms of spacing and height.
Quite honestly, this raised my hopes that this was about to be a surprisingly great experience.
My server, Stephenie, arrived and took my drink order — the usual unsweetened iced tea. Given my lack of familiarity with the place, other than the obvious knowledge that they had wings, I needed a few minutes to check out a menu. I settled on a Build-​Your-​Own-​Burger deal for $ 8.99 and kept it simple with a cheeseburger and the standard fries. I ordered the sandwich with no additional toppings and it arrived as ordered.
If I were to rate Buffalo Wild Wings solely on the basis of the food, it would be no higher than a two. The french fries were nothing short of abysmal. They were barely hot and too crisp for their texture. They tasted not far removed from the Ore-​Ida shoestring potatoes. The burger? It was delivered medium-​well, as are all their burgers. It tasted like your typical frozen patty burger with no distinct flavor or anything to distinguish it. While $ 8.99 certainly isn’t a high-​priced burger, it’s also not a discount burger and I definitely considered it a poor value. The iced tea, on the other hand, was quite good and Stephenie made sure I got my refill and offered a second refill in case I wanted to stay and watch the game.
If I were to rate Buffalo Wild Wings solely on the basis of service, it would likely fall into a 3 – 3.5 range. Stephenie was attentive and certainly covered the basics, but the service lacked that certain spark that makes you want to go back and makes you want to spend more.
Thus, my overall rating could easily go with either a 2 or a 3-​star rating. Why opt for the 3? It’s simple. I appreciated the overall atmosphere, felt like some thought had been put into wheelchair access, and was pleased that my service was consistently solid if not particularly memorable. Despite the busy atmosphere, I never felt rushed through my meal and actually sat there reading the Sunday newspaper while having a meal and watching the game. So, I have to give some kudos because my dining experience was definitely slightly above average.
Is Buffalo Wild Wings a place I’ll rush to go back to? Nope. The food is average and modestly over-​priced. If, however, there’s a day when I’m wanting to watch a sports game on one of their many big screen televisions then it would be a decent enough choice. The atmosphere was at times festive, especially with each Colts score, and that alone made the experience one I don’t regret having.

Just visited this BWW location last week and was a little grossed out by the hygiene of the people handling our food. Our server was very friendly and attentive, but MAN his fingernails were as long as the fake nails you get at the salon, without the manicure. He had so much dirt under his nails it looked like he had been digging in a garden. I grimaced a little when he sat our food down on the table and one long, dainty nail brushed up against a wing. Maybe I’m just picky because I’ve worked in the food service industry before (and mgmt made every effort to ensure all servers’ hands and general appearance were clean), but it seriously made us lose our appetite.

Stopped in for lunch with some coworkers. There were 7 of us and we were nearly the only ones in the place. We ordered but the food took forever to come. We were there nearly 2 hours. I have been to several BWW but this was by far the slowest service that I have ever experienced. I guess seeing that we were the only ones in here for lunch should have gave us a clue. This location will not be seeing me again. I can’t wait that long to eat because it causes me to have to work late to make up the extra time for lunch thus messing up my afterwork time.

It was packed on a Pacers/​IU game night, but we sat in the bar area and had great service. Thursdays they have $ 4 Coors. There were a bunch of sauces sampled, my faves were the Thai Curry and Hot. I ordered the Buffalo Chicken Wrap with potato wedges which is always the bomb.

On the whole, this is how I feel about every B Dubs I have stepped into. Can you say you have never had a bad experience at B Dubs? No.
The problem lies in the short staffing. We had to wait at least five minutes to even talk to a greeter/​host, who just immediately recommended we sit in the bar. Um, no? We would like to sit at a table, and all that is available at the bar is. bar seating. He sat another table, and then came back to get us. Our waiter, who was very nice and courteous, let us know that the bar was under-​staffed (with only 1 bartender) and that was causing huge delays. This was on the night of an IU basketball game… in Indianapolis… in Indiana. He did a good job in taking our orders, bringing refills, etc.
We placed our food order and food came out at a lightening speed. The nachos were pretty standard (we order with chicken, and it turned out they also come with taco meat?). We split wings and got the hot BBQ, garlic parm, and the new Bourbon St Honey mustard. The fiancé likes the garlic parm (I think they are a little… herbaceous), I really liked the hot BBQ, and the Bourbon St were pretty good.
Food is always decent, there is a good beer/​drink selection, but they need to work on staffing the locations with the right amount of people.

Last night I was craving wings, against my better judgement I thought I would go to one of these chains. I have been to BWW many times and the food is ok but the service is everything that is wrong with faceless chain restautants. Such was my desire for wings I threw caution to the wind, once more into the breech dear friends.
When my wife and I walked through front door we were greeted by an aloof teenager who seemed to have trouble selecting which of the dozens of empty tables to seat us. When we were seated beers and appetizers came out quickly, but out entrees never showed up. After 30 minutes I flagged down the waiter, he was apologetic and went get the manager. I figured drinks would be free or something but the manager wasn’t able to come to our table. The waiter said it would be another 15 minutes because our order was ‘screwed up.’ I pulled the plug, no wings for me.
The staff is aloof and disconnected management is non-​existent. I suppose its a fine environment to watch a game in but its not where i would go to get good food. The staff doesn’t care about what they are doing.