I HATE this Walmart. I honestly don’t recall having one good experience here. I used the site-to-store option. I picked my item up and immediately walked directly to the customer service counter. I had ordered the wrong color and needed to return it. I waited for about 10 minutes before someone finally came over to help. Instead of doing a refund she accidentally scanned it as a purchase. She realized her mistake instantly but couldn’t figure out how to void it. She called for a manager. I’m not exaggerating in the least by saying I waited about a half hour until they finally got the assistant manager there. She seemed to be in a horrible mood and not once did she make eye contact with me. I didn’t get an apology for the wait or even a greeting for that matter. She never said a word to me. Another time I was in there with my husband, 10 year old daughter, &4 year old nephew getting groceries. It was chaotic and loud, but we fully anticipated that. Our area was about to get a snow storm. We were in the coffee aisle(along with several people), where there were two guys who were Walmart employees stocking shelves. One of the men was aggravated at what we assumed was the crowdedness. He put what he had in his hands on the ground and loudly said to the other employee«F*** it, I quit»… Then walked out. I was shocked and told the kids to never say that, then told them I was sorry they had to hear that. The last and final time I was in there was last week. We just had to pick something up quickly then we would be on our way. We were through the check out when my daughter had to use the restroom, they’re near the registers also but was in the middle from where we were. There was a cleaning lady headed towards us that too was on her way to the bathroom with the cleaning cart. She got there before us and blocked the doorway and told us it was closed and we could use the one located in the back of the store. It wouldn’t have hurt anything and she seen us rushing there. No compassion for a child that you could clearly tell had to use the bathroom badly. That was the final straw. We the customers should be treated with respect. Even though this Walmart is the closest location to my home, my family and I will never step foot inside again. We’ll drive past it to go to Target, or even another 10 minutes at a different Walmart.
Shawn B.
Tu valoración: 2 Kansas City, MO
Not sure why I have to write another review for this place. For some reason the older listing for this same address has disappeared. I wonder how you convince Unilocal to delete all your old reviews by deleting the listing? Maybe it’s some loophole, like when you remodel? IDK, but I know I’ve reviewed this place before. What can be said? It’s a Walmart so expectations are pretty low. You come here when you want a motorcycle battery, toothpaste, underwear, and frozen pizzas, all in one stop. I do wish they would pay attention to their nasty selection of produce! I can’t believe people will even consider buying some of this stuff. Most of it is garbage… literally!