My experience could have been better. For starters, we originally made an appointment for 3PM on a Saturday. We visited a different bridal store in the morning, planned on having lunch afterwards, and then were going to head to David’s. However, we weren’t at the first store very long so we arrived at David’s a little after 11AM. The employees informed us that we had to wait until 3PM when our appointment was scheduled. Understable, except for the fact that I only noticed maybe 2 brides to be trying on and the rest of the workers were standing around talking! We left, came back around 2, still told we had to wait until 3. Luckily one of my sisters asked to speak to one of the higher ups so we could get in sooner. If you’re not busy then why not? My helper was Imani. She asked me if the building was on fire what ONE dress was my favorite and that I would take with me? I was at a total loss. I didn’t have a favorite just by looking at them one go through! Really awkward. I just wanted to try dresses on. Not pick only ONE to start the whole thing off. I also did not care for their«policy» about only bringing me one dress at a time. I understand not wanting the bride to feel overwhelmed, but I planned on trying multiple dresses that day, so wouldn’t the end result still be bringing multiple dresses?! I already had ones I liked picked out by pictures of the tag and style number, but Imani did not go by this. Instead, she just asked me to go through all of the dresses and pick out which ones they were. I didn’t know! That’s why I took pictures of the TAGS because I thought they could look them up that way in their system! But I was wrong. So I didn’t care for their organization of dresses. Also when trying to get on the bra, it was too tight and I asked for the next size up but Imani just made it work and it was pretty uncomfortable. She also adjusted my cross necklace as tight as possible, so we could still visualize the necklace even with the dresses on. I understood that, but once again uncomfortable! As for the trying on dresses, I felt a little rushed and felt like I «just needed to pick one already.» When I explained to Imani that I wanted to keep looking she acted as if I should have just gone with one of the ones I tried already. And keep in mind I had only tried on maybe 4 or 5!!! This is my wedding dress, so I would like to think it takes some time to find the perfect one! Also when she was giving me direction on which ways to turn and I didn’t do it just right, she seemed a little rude. All in all I think her mind was elsewhere and just ready to go home. Luckily the good news is I did finally find the perfect dress here at David’s. But even at the end I was constantly trying to be upsold and this dress was expensive enough already! When I tell you what my budget is I would think that would be respected, but not so much in this case.
Nicole W.
Tu valoración: 5 Kansas City, MO
Amanda helped us and she was FANTASTIC! she offered her opinion and showed me dresses that matched my desires. I said yes on the second dress i had tried on!(Rings bell, lol) it was so easy and not stressful one bit! I reccomend amanda to every bride! :)
Rosetta B.
Tu valoración: 1 San Marcos, TX
My sisters, one of whom is the bride, have erratic schedules due to the nature of their work(and school). So, when were able to get together somewhat last-minute on a Monday afternoon, we figured David’s Bridal would be a fine place to drop in, since we weren’t coming in during peak hours. We were met at the door and told we couldn’t look at wedding dresses because there were no appointments available and they were pretty slammed. We were the only people in the store. We continued to be the only people in the store for the next forty-five minutes while six consultants stood around while we browsed bridesmaids dresses. We instead went to a small botique a few minutes away that welcomed us warmly, that was busier and only had two consultants.
Morgan E.
Tu valoración: 1 Blue Springs, MO
1 daughter bought her wedding dress here and the experience was ok, 1 daughter had a school choir dress from here, paid for by the school, and the experience was less than stellar. They charged $ 85 to hem a dress which included a $ 25 «rush» fee, but it was only a rush because the dress wasn’t in until the date which put it in the«rush» zone. Sounds like a way to scam the schools out of some cash. Overall, alterations is where they make their money by charging through the nose for them. kinda like Men’s Wearhouse selling a $ 99 suit, but charging $ 150 for alterations. Shady…
Grace T.
Tu valoración: 4 Charleston, SC
This is a review that’s been long overdue. My mom, sister(bride), and I went to this David’s Bridal back on September 21, 2015. Our stylist’s name was Imani Ware, and she was really what made our experience a positive one. First off, let me just preface this by saying that this was the first kind of bridal experience any one of us had ever had. We weren’t really going in expecting to find THE dress; we just went in with an open mind to get ideas of what shapes would look good on my sister. When we first arrived, we did not have an appointment. To anyone new to this: Get an appointment! We were lucky that somebody missed theirs because that’s the only reason we were able to see the dresses. The front receptionist wasn’t very welcoming, and that brought this review down to four stars. She didn’t explain anything about David’s Bridal, and I honestly felt like I had no feeling for what kind of people/company I was dealing with. It just felt unprofessional. It felt like we(and our money) weren’t appreciated in the establishment. Once we were paired with Imani though, our experience was elevated. She was very charismatic and receptive to our requests to see different types of dresses. However, the place seemed very understaffed. Imani was running around trying to service three different brides and their families, and I felt pretty bad for her because one of the families became very irritated with waiting. As a bride, you aren’t allowed to take on or off your dresses; the stylist has to do that to ensure none of the dresses get ripped, etc. Imani never stopped moving. She went above and beyond with her service and was very quick on her feet and served everybody with a smile and apologized for the inconvenience. I felt that her attitude made up for our time waiting. Long story short, my sister was able to find her dream dress in the clearance section. The dress was around $ 600, the veil around $ 200, the blusher(the veil that covers the face) around $ 30, and I can’t remember how expensive the body bag(the bag that keeps the dress fresh? Haha!) was.
Alexis M.
Tu valoración: 4 Shawnee, KS
I actually have never been a fan of David’s Bridal. However, I had a friend who was actually looking for Bridal Dress she made an appointment at David’s as a last resort because she was unsuccessful at other Boutiques. My daughter was looking for a Quinceañera dress also. My friend found her dress at the boutique before hitting David’s. So I took her appointment and decided to start looking for my daughter. They were understandable, my consultant was very helpful. We pulled some dresses we liked and she recommended a dress that actually my daughter instantly fell in love with! I wasn’t ready to make a purchase that day but she said Yes, to the dress! They took her dress back cleaned it, and we were Super happy with the friendliness and service we received. They helped me reconsider my opinion of David’s Bridal.
Whitney F.
Tu valoración: 1 Kansas City, MO
This place may seem like a reasonably priced place to buy a wedding gown but the materials used on the dresses are TERRIBLE. I made an appointment for my bridesmaids to try on dresses here, we got to the appointment somewhat early and I looked at the bridal gowns. I found several I wanted to see on and decided to split the appointment half and half between me and my bridesmaids. The staff acted like they had never heard of anything like this before and I was told they like to keep«a strict schedule». I was apparently given the new girl at this location(which would have been fine if it seemed like she had been trained at all). She put a puffy skirt on me to try on FITTED gowns… and she had trouble figuring out how to get them on me in the first place and had me walk out to show people all disheveled. I would hate the gowns and say as much(in a nice way) but she would walk away and leave me in the dress for 10 – 15 minutes at a time! She must have asked me at least 7 times if I was going to wear a veil… if you aren’t going to listen to the answer, don’t ask the question. After the bridesmaids tried on dresses we left. The next day she called to see if I wanted to come back to purchase«My dress». I politely declined. I would not recommend David’s Bridal to anyone looking for a special bridal experience. I would suggest going to Stephanie’s Bridal or Savvy Bridal in Independence! Those ladies know how to treat a bride to be and her wedding party!
Genevieve T.
Tu valoración: 1 Lee's Summit, MO
I became engaged in April and was planning on an August destination wedding, so I knew my dress needed to be purchased off-rack since I wouldn’t have time to order one. I made appointments at several shops, and when I went into David’s Bridal it immediately made me think of Wal-Mart: foul smell, unsupervised children running around, and a group of loud women whom I’m fairly certain were bra-less. The gal who helped me was friendly but pushy. When it was time to try on, the rooms was tiny and the gal didn’t help me into any of the dresses(luckily my mom was there to help). There was no mirror in the tiny room, so I had to walk out and be on display for all the store to see – just so I could look into a mirror. I found a dress that I LOVED. It fit perfect everywhere except the chest(it gave me the dreaded«arm pit tit»). I inquired about ordering the next size up, but was A) afraid it wouldn’t arrive on time, and B) turned off by the fact that if the dress didn’t fit, there was no way to return it/get my money back. We asked the girl to check if any other nearby David’s Bridal shops carried the dress in the next size up, and she told us the nearest dress was in Wichita, KS. She kept trying to convince me that the alterationist could fix the dress to my liking, but conveniently enough there was no alterationist on hand to ask. I was hesitant since I knew it was better to buy too big and have the dress taken in rather than buy too small and hope that the dress can be let out. She then put the pressure on by saying it was the last one in this store, and it may not be there if I tried to come back for it. After hemming and hawing, I finally decided not to risk it. I left empty-handed. Fast forward a few weeks: my mom and I happened to be out in Lenexa and decided to stop into that David’s Bridal just to scope things out. Immediately I see ‘my’ dress on a mannequin, and when I went to look, there was an abundance of those dresses on a rack – including not one but TWO in my size. Long story short, I tried it on and decided it wasn’t the dress for me after all. Needless to say, the salesgirl who helped us at the Independence location was very pushy and dishonest. She was clearly trying to pressure me into buying the dress from her(I’m guessing they work for commission) and failed to tell us that the Lenexa location had my size. I ended up buying my dress from a boutique and am glad that I did not give David’s my service/money after we were lied to.
Susan N.
Tu valoración: 1 Brooklyn, NY
The more I think about David’s Bridal, the less stars I want to give it so I’ll stick with one based on my experience there. I walk in about 15 minutes after my scheduled appointment knowing this shouldn’t be an issue because it’s early on a Monday afternoon. I waited a couple minutes and the girl up front called for the person who was to help me that day. Being late, I fully expected to wait 5 minutes, and possibly even 10. So I waited a couple minutes, then my ADD-self went off to browse through gowns till the lady came. I was browsing through for a good 5 – 10 minutes and still no one so I wander up front. They call my helper out again. I wait a couple minutes, then walk off to the bridesmaid dresses and started tearing through those for potential ones in white. «Oh no!» they must have thought because now they called my saleslady in a very distressed tone. And still she didn’t come out. Finally, she came out because she was wrapping up her last appointment which ran over(so it was really good I was late). All in all, I waited about 20 minutes. Minus one but I’m still ok with that. Next I’m told to start picking out dresses for myself. I don’t know if they’re supposed to or if I’m supposed to but I much prefer the former so I went at it. I pull the first dress into my arms. Then dress two. Then dress three. Then dress four. And no one offered to help me. Here I was — a pile of dresses with a Susan buried somewhere underneath — and my «helper» no where around to help. Finally one girl sees me) or rather dresses floating through the aisle) and says, «oh, you shouldn’t have to carry all those» and then grabs them to put in the dressing room. Another minus one for the struggle. Finally it’s time to try on dresses. The lady working with me left me standing around another few minutes, then went to get the corset and fluffy skirt to put underneath. I tell her my size and she comes back with the wrong ones. Twice. Why even ask? I get the usual BS conversation, but with the sugar piled on. From there on out, it got better, but only for a little bit. Another girl came in and she worked on us both. That would be fine if it were a small little shop but there were tons of people working in the store. They couldn’t spare another person so we had individual help? Not to mention, the dresses are poorly made and for around the same price, you can get a much higher quality gown that is specifically made for you, rather than something off the rack that others tried on. Not to mention how they nickel and dime you on alterations. Got my dress elsewhere and just want to say sooooooooooooooooooo not a fan of David’s.