IB Fitness

I recently moved to IB and was looking for a gym close to my house. I went online because I saw an ad for a free trial to check it out. I went in and asked about it and the worker there was extremely rude and refused to allow me to check it out. His excuse was that the website was out of date and that if I wanted to use the gym, even for a day that I would have to pay. The prices are expensive even for high quality gyms downtown with better facilities. Overall horrible interaction to a gym that has average benefits and equipment.

One of my worst experience with a gym. Not even 24 hour fitness pulled what they did. I cancelled my membership over the phone last month April 2016 and said that I just had to pay what I owed and that was it, I did not have to do anything else. That was a big lie. They were trying to bill me for the month of may said that I had to fill out the form. A bunch of scam artists

My wife and I and our teenage daughter have been coming here consistently since February 2016. The staff are always welcoming (the staff takes the time to actually know your name and who you are) and helpful if you have any questions on fitness or nutrition. The shakes are great and are decently priced. We have 2 little ones that attend the child care and they enjoy going even more then we do to work out. They have some type of contest every month which is great, it really motivates you to put in a hard work out to win money/​prizes. If your into lifting there is a wide variety of weights. They also have a cross fit area as well. I’d say it’s a pretty rounded assortment for those that like to work out. Did I mention they are military friendly as well? We were able to get a discount. Another plus is the members are all friendly and motivate each other. I haven’t done the fitness class but my wife has and said that the instructors push you to the limit, which is a good thing. I’d recommend this gym to anyone that wants to take fitness seriously.

i wish i didnt give them 1 star and i honestly didnt want to say this because im a very positive person, but i do have to because i care about people and i have to watch for my military peeps and their families but this establishment is not a military friendly type of place!!! be careful and don’t sign up with them!!! they“re hella shady and after the new owners took over its just been a horrible experience after another. i wont go into detail as to the kinds of things they have been doing to me, just trust that you have a better gym on base, better equipment, better everything, and its worth the drive to coronado base gym. trust me, i wish i stuck with my intuition. all i wanted was to get in better shape, and thought this gym was convenient for my needs at the time, but they havent met any of them, and they also talk a lot of shit, especially the bald headed dude, apparetnly hes the owner. lol. hes has anger issues, and im not one to judge anybody, but he doesnt create a positive atmosphere in the gym. its just a ego, type of vibe. all i wanted was to get in better shape, and be in a positive environment, but this place just doesnt do that, they arent uplifting at all and the staff just follow his vibe and they are just rude, and that place really sucks the life out of you. i even stopped going there, and then i had the courage to go back, i try avoiding these people by going in super late, or super early like 5 am. it sucks that is has gotten to this point. but with everything in life, i just make the best of it. next time im sticking to base gym and/​24 hour fitness.

Unfortunately I have also been swindled by this place. After I moved out of the region, I cancelled my debit card on file with them and they contacted me to inform me I have to pay for another month just to cancel my month to month membership or they would send my bills to a collections agency. This is just bad business. When I called them and told them I haven’t even used their facility in over a year the guy on the phone got angry and told me I was getting an attitude with him, even though I was completely calm and it was the other way around. I see other reviews on here talking about how they continued getting billed even after they cancelled. I will be contacting my lawyer to make sure this doesn’t happen. I suggest steering clear of this place.

This gym sucks! DO NOT GO HERE. Super shady gym, all they want is to rip people off. First thing first, they never let you cancel, and the managers are rude! I would think twice about taking your kid here because their day care attendants are not even licensed! I will be taking this matter to the better business bureau because I was paying EXTRA to have my kid in daycare where the daycare attendants aren’t even licensed! Their shakes are way too expensive and they are not even 100% organic, which is what they advertise they change their product like every week and every week their shakes taste different/​nastier. Your better off going to Jamba Juice where they actually are a licensed smoothie company and actually put the things your paying for, in your smoothie. FALSE ADVERTISING FOR EVERYTHING. This gym needs to be investigated asap because it is shitty

Their website pricing is very inaccurate. Most of the offers and pricing displayed on the website aren’t even available. I went in to take a tour of the facility and the guy behind the desk acted like it was a huge inconvenience I was wanting to learn more about the gym. Really overpriced for what you get. Lots of high presure sales in and outside the gym.

I hate leaving this negative review, but after my last interaction with this gym I feel I have to. I used to go to IB fitness everyday and loved it! Unfortunately after a year I had to move away for work, which at the time was only going to be temporary. I had no problem suspending my account for 6 months, but was told at the time I had missed the billing period by one day and had to pay for the next months membership, even though my account was month to month and I was going to be 300 miles away. At the time it was an inconvenience and I just chalked it up as a loss. I was reassured by an employee that this charge would be the final one, even if after the 6 months I decided to close the account there would be no more additional charges. Fast forward 6 months and I now permanently live up north for work. I close my account with IB fitness and you guessed it… I missed the billing cycle by one day and now have to pay for the next month! Again, I was told this would be that charge ever from Ib fitness! Well last week, you guessed it ANOTHER monthly charge from Ib fitness, it’s almost comical now because the first thing they say is I missed the billing cycle by one day.
Long story short, I’ve paid for 3 months ($ 195) to a gym that I live 300 miles away from and haven’t been to in over 6 months. I have had to contact my bank and let them know these charges are fraudulent.
DO NOT SIGN UP FOR AUTOPAY WITH THIS GYM!!! They have no problem stealing your money and then lying to you when you call them about it. I would give negative stars if I could, even one star is too generous.

I have been coming here for almost a year now and oh boy the changes. Good thing that I have an awesome trainer (Lee) and I think the only trainer left. Everyone keeps leaving and people don’t seem too happy with all the changes. The gym is clean and not too busy with a lot of classes. I would just make sure you read everything when you sign up so you know what your signing. They started «Crossfit» but didn’t have the rights to the name so now they call it «Functional Training» or something. The place is shady and all about money and memberships. It’s so unfortunate because the location is great and has a ton of potential. I would recommend asking for Lee, you can trust him.

Been going to this gym for the past 6 months and at the start I loved it here the trainers were great and I felt at home but after a couple months all the people I liked left because of the management and now I see why. I had issues with my membership so I came in to speak with the manager Josh. Josh had already hung up on the phone with me so I came in to speak with him directly. He would not speak to me alone and stop what he was doing for even 30 seconds. Instead he got super irate and started cussing me out in the most unprofessional way. I was not irate or verbal abusive with him in any way and then he got physical and shoved me out of the establishment in an extremely abusive way. How are you going to threaten a person who is giving you business like that. Literally can’t believe Josh was incapable of just dealing with a customer who was having a membership issue in a professional manner. Will not be coming back. And if I had the money to do so I would press charges trust me.

Not a bad but not a great one either

I signed up for Crossfit at IB Fitness on 6÷16÷15. I was told that I would be able to do month to month to test it out to see if I liked it. They marked the parts of the contract for me to fill out and I did. After, I filled out my portion they filled out the rest. I realized that was a mistake because they put it as a year long contract even though he gave me a verbal confirmation that it was a month to month membership.
I decided that I wanted to quit the gym and when I went to cancel my membership, they informed me that the contract was for a year. When I spoke with the owner, Nick, he refused to cancel the contract, but agreed to cancel out 6 months, which left me with 2 months to pay.
I showed up for a class on 9÷29÷15 and found the «Crossfit» gym dismantled. The instructor didn’t show up for the class either. I have just learned that they are not affiliated with Crossfit at all. On my contract, it states Club Name: «Crossfit» and membership type: «Crossfit». When I asked to speak to the owner, the receptionist led me into his office and upon asking him about the changes, he said: «I’m having a bad day. Get the ***** out before I knock you the ***** out!» I called the police.
There are some really shady things going on at this gym. I wish I had trusted my intuition.

This gym deserves negative 10 stars. DO NOT JOIN. You may never cancel your membership.. . ever despite what your contract says. They violate the contract until you take them to court. They will continue billing you, even if you follow the contract and write a formal notice of cancellation. The only way out is a small claims law suit. They will also charge your credit card indefinitely, and there’s no way out. The staff is super rude, and the equipment is prehistoric, supper crowded. I am filing with the. Better Business Bureau, as well.

After months of trying to cancel my membership unsuccessfully, I now have some jerk from a company in North Dakota calling me threatening to sue me over a membership with IB fitness. After a little research, they have many complaints with the BBB. Nice job IB fitness! Your gym sucks. The only reason you have members is because the community has no other choice for gyms. Keep raping people. You should be focused on the progress of your members, not screwing people over!

It’s the only decent gym in IB; HOWEVER, I wouldn’t pay for it again. I had a membership for 4 months– never had issues with the customer service or canceling my membership, but the gym is old. Machines were always broke (as I ended my membership, they were replacing some). At one point they only had 1 treadmill up while all others were down. It’s too expensive for what they have to offer. Not sure how they do it now, but having the gym open 24 hours without someone inside to monitor is just asking for trouble!

The owner is a fool! Don’t bother!
We bought a certificate at a silent-​auction fundraiser for the elementary school music program. The certificate was worth $ 567 for a year membership at IB Fitness. When I went in to redeem it, I was told by the owner he would not honor it because it was done by the former owner. I asked for the former owner’s information, and when he said he didn’t have it I said I thought it incredible that he didn’t. First he wanted to give me credit for what I paid for the certificate. I said I paid for a year’s membership. Then he said he would give me maybe three months free. When I said that was not fair, he said now its one month. He then told me to get out. I said you’re an asshole and walked out. He caught up to me outside and said say that to my face. I said you’re an asshole! He said you’re an asshole and I’ll kick you’re fucking ass. I said all this over a gift certificate.
Instead of honoring our certificate and adding some bodies to his empty gym, he’s created some very bad PR. He’s obviously not astute at customer relations and doesn’t realize that Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000!!! Find another gym. Look at all the other bad reviews. They are there for a reason!

It’s a fun gym, not too crowded and CLEAN. After having my baby l had to start somewhere but where else! I like it here… and l cannot wait for them to make a section on their space for a mini daycare while my hubby and l workout together.

This is my favorite gym. I’ve been a member at other gyms including 24 hour fitness, and this place is by far the best. It’s never really that busy, almost every patron is friendly, locker rooms are clean and safe, and they have all the essential equipment. I don’t take classes but I’ve heard their classes are good too. The staff are generally very friendly as well.

This gym is dirty. :(And the equipment is a very outdated. Don’t waste your time or money! UPDATE… HAPPY DANCE!!! New owners have taken over IB fitness:)) the previous owners are no longer there:)) I will be signing back up:))

You are paying for the convenience that this is the only halfway decent gym in IB. Your other option is to go down to IB fitness world and be told you cannot even see the gym untell the manager is in. This place has pretty decent classes and the people working there are usually very friendly. Not my favorite gym ever but for IB it is OK…
My only complaint is that when I went to join I left a cash deposit thinking of my other membership in a gym further away was expiring. When I found out this was not the case and ask them to postpone my membership here and tell my two months was up at the other gym they refused. I was allowed to use my deposit as a month to month membership but that was worthless to me when I still had my other gym membership for the following 2 months. They would have made a permanent customer out of me if they had simply postponed my deposit for 2 months until it was worth it to me to join their gym permanently. They made some excuse about it being in the system and not being able to do anything about it… I find that to be a big line of crap where a manager just did not want to refund or lose the money. But they lost me as a full-​time customer and I just stayed with my old gym right off the freeway that I was a member of before moving near the beach.