I was planning my wedding from a distance, so I didn’t have much time. I stopped by 3 times and shared what I wanted. The staff was very kind and helpful when I stopped in, even though they kept losing our order. However, on my wedding day when I stepped out in my dress and saw the flowers for the first time I was in shock. The flowers did NOT match my request in any way, aside from them being red. I asked for the stems to be covered in ribbons and the flowers to be gathered in balls, this was not the case to my dismay :(I was so sad to have received what I did for the price I paid, I wish they would’ve given me more of a heads-up and we would’ve found another way to do what I had wanted. I am unsure if it was a miscommunication, I don’t think they purposefully didn’t match my request, but it definitely made me sad on my wedding day(and is in all my photos).
Carolyn F.
Tu valoración: 1 Idaho Falls, ID
We have had bad luck at other florists; so I decided to give Stakers another try! I sent flowers for a funeral; a funeral which we attended. Imagine my surprise and disappointment when I saw what they delivered, I was so embarrassed, as the were the very colors the person hated! First of all, I spent $ 150.00 — I told them the flowers and colors I’d like; as well, I told them what NOT to put in there. They put everything that I requested not to be in there(flowers and colors) and nothing that I asked! I called to complain and was told the girl hadn’t written anything down first of all. They said they would have a manager call me, which she did, she did not offer to reduce the amount or anything — just excuses! I will never go there again! So, Floral Art will get my next order! If I could, I’d rate it a big ZERO! I am a small business owner and if I treated people like this, I’d be out of business!
Alex B.
Tu valoración: 4 Chandler, AZ
Ordered flowers online at around 1PM and they were delivered by 4PM. The arrangement that I picked out and ordered online was not available, but Staker Floral called me right away to discuss other options. The recipient said the arrangement was beautiful, but I will probably never know if the arrangement that she received was worth the money that I paid for the arrangement that I picked out online.