Planet Self Storage

I used their storage unit for several years. After a couple of deaths in my family I needed a storage space for the contents of an apartment. They hooked me up with a large unit that held everything. The unit was clean dry and secure. In working with the staff — both Michelle and Ariana — they were always professional, helpful and friendly. Their prices were very competitive, and there was a rental special when I started using them. I needed several visits over a period of a few years to travel long distance and go through the contents till I was able wind down my time here. There was never a problem in that time and the unit was safe and sound.
The building is an older building in the old industrial end of Hyde Park. It admittedly lacks the feel of a newer storage building and the access hours are limited. If you love the shiny new storage places you will get ultimately the same service, but for much more money at one of those. If you need 24 7 access this will not be for you. If you are cool with the access hours, can live with the industrial vibe, and appreciate the savings, this rocks. This end of HP Ave is relatively low traffic, and it’s convenient to get to through Cleary Sq or the back way through Dedham and Readville. There is a newer McDonalds right down the road in Cleary Sq so you can always grab a good cup of coffee cheap when you’re dropping by. I would say if you are in the Roslindale, West Roxbury, HP, Dedham, Canton or nearby areas this is a convenient option. Please understand that every storage place gradually increases rent over the long term unless you negotiate a years payment up front or something like that. Their rates were cheaper than many places and the gradual rate increases were on par with everybody else. I appreciated their service and the cleanliness of the place. They offered peace of mind and convenience through my time working with them.

The units are fine, the manager is pleasant, but the hours are bank hours during the week and limited on the weekends as well. They have a usurious charge on late payments ($ 25 on a unit that was $ 119 a month). They claim they do not have software to alert customers when a payment is due, yet the very day you are late and the fee is imposed, you will receive immediate notice and your unit will be locked. Seems like their payment tracking system is working just fine for them. It is legal, but an unscrupulous and disingenuous business practice. Go elsewhere for more convenient hours and better customer treatment.

Pros: 1) Michele, the manager, is professional and pleasant. 2) The facility is air conditioned
Cons: 1) Dirty 2) Smelly
The picture of my unit speaks for itself… almost. The unit reeked of urine! Think of an MBTA elevator.