Quality Inn Cape Cod

For what they charge this place is a gem. Quiet, comfortable beds with tons of pillows, a great indoor pool with hot tub. Very friendly staff that accomaded our service dog Zeke without issues. Breakfast is free and does offer hot food although that was the only part that was just average

Management is terrible. People yelling all night and smoking in the room. No management available all night. Don’t stay here

NOT A SMOKE FREE ENVIRONMENT!!! Our next door neighbors started partying at 4:00 am like it was the last!!! We called down to front desk every 10 min and there was NO ANSWER! They were still partying at 6:30 am!!! Other guests complained.
In the morning we spoke to J. Patel the manager and he offered 25% discount. Rediculous!!! The entire hall reeked from smoke. There is no customer satisfaction here. Pass this hotel by.

Bed bugs!!! BEWARE. The staff was notified and aware of the issue and then later denied any knowledge of the bugs to the representative inquiring on my behalf. I will NEVER stay here again, shady business practices all around.

Room was OK. There was no number on our door so we had to use deductive reasoning to find ourselves. The bigger issue is we were charged $ 50 more then we were told when we booked. After seeing I was getting nowhere with the front desk guy, we just decided to continue our stay.
My advice, get the price in writing because this place likes to play the old switcharoo.

Total morons.
I had a pre-​paid reservation for 18 people for two nights and upon late arrival they told me they canceled all the rooms because we were a no-​show and resold them (at a higher price). Despite showing them my contract that guaranteed late arrival and no cancellations on my part, they denied any wrong-​doing and stuck to their guns. The idiot manager couldn’t even apologize when ultimately proven wrong with the hard copy of the contract. The group of us were floored by his indifference and stupidity. He blamed a «former employee» for the problems and offered us two rooms (big help!) but wouldn’t call around to find us another hotel. What a douchebag.
Fortunately, we found 18 rooms at the nearby Holiday Inn, a much nicer and friendlier property. The Patels, who run this POS, need to step up their game.
AVOID.

Horrible hotel. I checked into the place for 5 days. I was not told of renovations and construction going on. Hot and cold water does not work. The desk gave me a discount without telling me what was planned on going on. You can hear the guests above you, and on both sides talk, shower, brush their teeth. Absolutely do not stay here. It’s obvious they are writing their own reviews because the others are incredibly untrue. Oh, and one of the pillows had gum stuck to it. The shower curtain was broken and didn’t stay up. No consideration from the staff, who tried to make every excuse possible. I was woken up by construction 3 days in a row, and I was told they weren’t doing anything that early. Maybe it was the fact I could hear the people in other rooms so clearly? It’s a dump, and the staff obviously could care less. There are cheaper hotels in town that are much better.

I didn’t know what to expect, but I was pleasantly surprised.
My boyfriend and I stayed here for 3 nights a couple of weeks ago. Upon walking in, it smelled very clean. There was a nice seating area right next to the check in desk and there was a computer available if you had to go online. They served breakfast every morning in the seating area and it was more than your typical muffins and danish. As we walked to our room, we noticed a huge pool and hot tub… I was excited, but we never made it to the pool.
Our room was spacious, nice and clean. We had a King size bed, big screen tv, microwave, coffee maker, fridge, a closet to hang our clothes with an ironing board and iron. It also had a small table w/​2 chairs.
The bathroom was small and the sink was in the room. There was a blow dryer connected to the wall and they displayed samples of shampoo, conditioner and even make up removal cloths!
We enjoyed our stay. I checked, checked and rechecked for any signs of dirt or bugs and found nothing. I would stay again and I would recommend to others if they wanted a deal. Thank you for a great stay!

Staff was great, breakfast was good, the room was clean but the bathroom was too small.

Was not a good value…
I stayed in room 310 for the past 2 nights.
Negatives…Stains and a hole in the ceiling, wall paper falling off the wall, cigarette burns on the comforter, dirty windows, food in the fridge, dirty tee-​shirt under the dresser, beer bottle left on the balcony, wish they had HD television, price.
Positives…Excellent staff, free Wi-​Fi, Awesome Breakfast, location, pool and hot tub!

A dirty, smelly, outdated motel located about halfway between the north and south side beaches of Hyannis. The positives of this hotel include a swimming pool, and free continental breakfast. The breakfast is better than might be expected given the condition of the place, but is still a cheap motel breakfast.
The room we stayed in was absolutely filthy, with dead roach bodies on the floor and a large. smashed insect on the ceiling. The carpets were heavily stained and mildewy. It was obvious that no one had seriously cleaned the room in a very long time. There was even a leftover can of soda in our refrigerator when we checked in.
For the price of about $ 100 per night during the summer, we weren’t looking for fancy, but were expecting a reasonable degree of cleanliness. Next time we’ll pass on the Comfort Inn.

A difficult sort of place to review in that it’s a tired 1960s retread motel badly in need of yet another renovation, yet at the same time they offer a reasonably comfortable night with decent lower-​end amenities at a (relative to the Cape) bargain price in a (relative to Route 28 motels) nice setting.
You will want to avoid the ground level rooms, particularly the ones with doors facing on the parking lot, at all costs: they are subject to noise and heavy headlight light from the parking traffic.
The setting is tucked away in a small woods, with a separate entrance off Crispus Attucks Lane in the rear so you can actually avoid 132 traffic if you want. Locals only tip: Hathaway Pond is across the street (Attucks) to the rear: you can walk down on sidewalks to the corner of Phinney’s Lane and north to the pond entrance in about 10 minutes or cut through the woods if you can find the path in about five. There’s no fee to use the beach if you don’t park and it’s a great spot to take littler kids for a safer and pleasant non-​ocean swimming alternative.
Note this is also a great dog walk if you’re traveling with Fido, but please don’t forget the leash and the plastic bags.
The rooms themselves are clean but starting to be a bit threadbare: some wallpaper starting to peel from the early 80s décor, the new updated flat screen TVs giving you snowy old-​school cable, mechanical microwave and the usual dreadful flourescent lights. They’re serviceable but very much low-​end accommodations.
There’s a breakfast bar that is pretty standard serve-​yourself, and the staff are pretty friendly. There’s a decidedly odd old indoor (heated) pool that’s actually staffed by a lifeguard, open 9 – 9, with a semi-​functioning semi-​jacuzzi (the jets that are working burble more than whoosh) and a sauna. The shallow end for the kids isn’t huge but it’s enough to divert them, and you can sort of do laps in the square-​ish shape. There’s also a small exercise room.
We stayed off-​season in a «suite» (an oversized room; remember when «suite» meant more than one room?) and paid about $ 110 with discounts and taxes figured in. That’s high, considering you can get B&B rates up on 6A starting around there in the off-​season, but the lower-​end rooms seem to go as low at $ 79 +/​-​. It’s still very high compared to non-​resort areas but it probably should be considered a Cape bargain, given you get breakfast.
The heating/​cooling worked, but the hot water was VERRRRRYYYY slow to warm up every day we used it. And as ever with such chains, the postage-​stamp-​sized towels aren’t in plentiful enough supply, particularly if you are beaching, ponding, or pooling and need to shower/​bath a couple of times a day.
It is what is is and I’ve had significantly worse stays for occasionally more money, so it may well be at the head of the pack for a relatively central location.

Just finished a 5-​night stay at the Comfort Inn. We were very satisfied with the value and the service.
Positives
1-​The room was big enough for 3 people and did not feel cramped
2-​The AC and TV and free intenet worked very well
3-​The bathroom (although tiny) was fine with a good shower
4-​Easy to find location on the main drag.
5-​The free breakfast (for the majority of our stay) was excellent-​bagels, muffins, danish, hot and cold cereal, yogurt, scrambled eggs, sausage, fruit, hard boiled eggs
6-​The front desk folks are upbeat and pleasant and sweet as can be. They always greeted us when we left and when we returned
7-​Pool was very nice
8– The housekeeping staff was always smiling and friendly
9– They have a Pizza Vending machine !! It sounds better than it tastes, see my separate review of that.
Negatives
1-​The breakfast room gets very crowded and there is no overflow room
2-​Breakfast gets spotty, usually in direct proportion to the young lady refilling the items. One is a worker bee, one is a study in slow motion sullenness. One day the OJ was watery and undrinkable. One day (when the latter employee was on the floor) things were running out all over the room — no sausage, no danish, no coffee. Little Miss Slow Motion, with her sour face, took her sweet time rectifying things.
3-​They had Pat Robertson on the breakfast room TV
4– The sun deck behind the pool never received any sun, the building blocks the sun
5– My bathroom floor was always damp, like it was sweating.
Doubtless there are fancier and better located hotels in Hyannis, but this one did us very well.

I was looking for something inexpensive to do with the kids on school vacation, and for $ 89/​night, this seemed great. Usually, I will let the kids take a day off of school and we’ll stay at the Cape Codder because their rates are too high for school vacation week. I didn’t want to do that this year, so when I saw $ 89 during vacation week, I booked for 2 nights.
I don’t want to say, «You get what you pay for» but you kind of do. The room was fine, it was clean and spacious. Except the bathroom. The bathroom was SO TINY. You can’t even turn around. Which wouldn’t be a big deal, except when you’re there with 3 kids in wet swimsuits, you need a little room for them to move around.
The «arcade» is actually 3 games from the 1980’s. The free breakfast was great, much more than I expected. They have a «make your own waffle» station, which literally means, you’re pouring the batter and making your own waffle, but they’re HUGE and were a big hit with the kids.
This is a 3 floor hotel, and there are no elevators. That was a total bummer for me. If I had bothered to read the reviews, I’d have known that and requested a different room instead of being on the 3^rd floor.
The pool area was more than satisfactory. Though I dislike how these hotels sell day passes during school vacation week. Comfort Inn isn’t the only one that does it, but it’s annoying, and why I’ll never stay at CoCo Key again.
This leads to my biggest complaint of all. The lifeguard on duty while I was there did not pay attention, at all. He barely looked up from his books/​phone, and sometimes just disappeared. I saw him leave the pool area once with the General Manager, so they are apparently fine with it. I’m not. I don’t like Lifeguard Nazi’s, but when there are so many kids in a pool, and parents not paying attention, it’s nerve wracking. I don’t like having to discipline other people’s children on proper behavior in a pool, the lifeguard should be making sure the rules are being enforced.
The staff there were all super friendly. All things considered, I absolutely would stay there again.

I loved the price. Loved the seclusion. It’s on a main road but far enough away to be peaceful. The front desk people were nothing but helpful. It’s one of those hotels that were comfortable enough to just to hang out at after a hard days work. If im ever in that area again I’d stay there.

I never write reviews but after this experience, I promised myself I would post this. Please keep in mind that my five star rating is about value. The room was very clean. My wife did her «white glove» test and every surface in the room was clean no dust, no slime, no sticky surfaces anywhere. The bathroom was immaculate. The cleanliness compares favorably to high-​end hotels we have stayed at like Four Seasons and the Ritz. Strange but true. Also, the front desk staff was very courteous and helpful. The breakfast buffet was good. This hotel delivers all you could ask for (and more) for the price and convenience.

Second time staying here. Both times just for 1 – 2 nights to run a half marathon on the Cape.
This is your typical Comfort Inn. Rooms are big enough and clean. Pet friendly which is a big plus for us. There is a small wooded path to walk your dog to, but overall not a whole lot of outdoor space here. Free breakfast, though we haven’t taken advantage of it so not sure how it is. Free wi-​fi. Fridge and microwave.
We arrived to find several parties going on. And this place isn’t equipped for such parties, really. Dozens of people sitting around drinking and playing games in the parking lot with kids running around. A little weird.
Memorial Day weekend paid nearly $ 150 for the night after tax and everything… but you’re not gonna find a decent room for much less anywhere on the Cape between Memorial Day and Labor Day.

I have stayed in many Comfort Inns and since it is a chain, you figure you know what you are going to get, so I was a bit surprised by this one. It looked like a Comfort Inn room and the beds were perfectly comfortable, and the room itself was clean, but our bathroom needed some help. First, I went to put my tooth paste and soap etc on the sink counter and noticed it had a serious slant to it. Then, I saw that it looked like it had fallen off the wall at some point and been reinstalled incorrectly (and precariously). I half expected it to fall off and crush my toes everytime I was in there. The shower was fine, but the toilet seemed like it considered not flushing each time (it managed to) and the caulking around it was a disaster (and grungy). Finally, the sink fixture was unpredictable. It was almost always freezing cold, though one time I was able to move it around to find some warm water, and it was tricky to get it shut off-​again, it took a lot of moving the thing around until it got to just the right spot. We only stayed here b/​c they accept pets. Next time, I’ll leave the dogs at home and stay somewhere else.

Very clean room. I didn’t have time to get to the pool, but heard it was salt water and that they sell pool memberships to the locals. The shower had very good pressure. The hotel isn’t new, but the furniture and fixtures in the room were new. Paid $ 129 during a peak weekend. This hotel is a fantastic value. The front desk was friendly and helpful in directing me and offering suggestions.

Very satisfied. Great room that was clean and spacious. Good shower and good free breakfast. The pool and hottub was a very nice surprise. Went in the off-​season so the rate (about $ 50) was very good. Would definitely recommend.