This place is ridiculous!!! Went there 25 minutes before close and they had an excuse that the computers were down but didn’t care to answer the drive thru when we were there, had to pull around to the window. I called after and ALYSSA«claimed» they had computer issues and couldn’t take any orders. This place needs to be shut down.
Kyle M.
Tu valoración: 1 Hurst, TX
This place is a joke got burnt tacos and fries called them and they said«give me ur name you can get order on us next time» gave them my name called before going up and they act like it never happen the management does not care either told me they won’t replace my food… don’t waste ur time this was the 2nd time they have done this to me… I will never go back nor tell anyone to visit this location… on top of all this the burger we got had mold on it… this location needs to be shut down and done now!!!
Katie D.
Tu valoración: 1 Hurst, TX
I don’t know why a business posts that they’re open until a certain time if they refuse to serve anyone for the entire hour before close, and will even pretend not to be there at that time. Not only that, but they frequently will not answer their phones, or take an order, even if there is literally only ONE other customer at the establishment. I have worked all kinds of jobs, and never have I allowed my employees, or myself, to treat customers as if their service is unimportant to me. I don’t see how this particular establishment can justify having such incompetent employees or afford to allow such issues as keeping posted hours that are not adhered to. I live just down the street from this location, and regularly visit it, but I will be boycotting this location and encouraging family and friends to do the same until something changes about the way this franchise operates.