Rick’s Small Engine Repair

I just met the owner, Rick, today after searching for a local lawn mower repair shop. He took his time looking over my lawn mower, which was vibrating horribly. He initially believed the crankshaft was bent, preparing me to pay approximately $ 150 to fix it. The mower itself was 26 yrs old and rather than simply taking my money, he recommended saving my money and putting it towards buying a replacement mower (not specifically from him). Just before reloading it into my van he decided to look under the mower. After a minute or two, he said the blade was badly bent and thought maybe it was the source of the vibration. He brought it into his shop, quickly changed the blade, and restarted it. The vibration was practically gone (what do you expect? it’s still a lawn mower). I was completely satisfied to pay the cost of a new blade considering I didn’t have to spend $ 300 for a new one. I asked if I should have it tuned up now since it hadn’t had a tune up in 5 years. He reminded me that he started the mower on his first pull (they don’t make reliable products like they used to). He quickly said, «if after 26 years, this thing starts right up, there is no reason to waste your money on a tune up. Come back and see me if it ever doesn’t start.» Now that is honesty!!! He could have charged $ 150 for a new crankshaft, $ 16 for the new blade and another $ 75 on a tune up and all he got from me was $ 15.93 for a new blade with no labor charges. Come to find out, like myself, he is a solo income provider for his family. I cannot say enough about Rick. His honesty and integrity is a rare find and one that should be praised and recommended for others to experience. If you are reading this, please give him a chance and you will equally be satisfied with his customer care. Take care and God Bless!!!