Hoag Urgent Care Huntington Beach

I went in here today, after being a patient at Hoag for more than 20 years. My insurance changed at the beginning of the year, not a major change, a minor one. I have a very expensive individual plan, not on covered Ca or on any government subsidised plan. It is an individual PPO and pretty good insurance coverage, just not at Hoag. They advertise they take Anthem, just not my Anthem. Hoag has made the decision to not accept individual plans for some reason. It took them over an hour to first determine that my insurance was no longer accepted I asked what it would cost to see the doctor. They would not tell me. They said it could be anywhere from $ 60 to over $ 300. That is a pretty big difference in price for just an office visit. In the treatment room, they came in with more paperwork for me to sign… because I was a cash patient now. Even though I have been to this facility in one capacity or another for many years, I was not treated like i had the plague. I decided not to see the doctor, I felt that being a cash patient, they were going to take advantage of me. They would not tell me what an office visit cost, only giving me a broad range, leaving it open to charge whatever. And it needed to be paid that day. I would not go back to Hoag again after they way I was treated and feel the facility as a whole has gone down hill.

They are simply the best walk-​in ever. Took my son in right at closing and they still took us in. They pampered my son and got his fever lower before they let us leave. The nurse (dark skinned, forgot her name) was the best. She is so sweet and caring and made my son feel special. They are the best!!!

The Hoag Urgent Care on Warner is closer to my house, but when I had to take my toddler in one evening and the wait time was 6 hours, I decided to call Hoag on Yorktown and Beach. They let me know that the wait time was less than an hour. We were able to see the nurse practitioner within 30 minutes of arriving. Next time, I’ll probably just drive the extra 10 minutes and come to this urgent care instead.

I would give a zero star if I could. After being told 30 minutes, I waited for over two hours. Then the doctor or pa signs the script with an illegible signature and her name is no where on the script pad. Gets better there is no dr or pa name on the script at all!!! There are five locations on the script but none of them have phone numbers. What kind of people run this place? Now it’s Sunday night, they’re gone, no pharmacy will fill this script and I’m stuck in pain. Lesson learned. Horrible.

I understand a walk-​in is first come, first serve. My complaint is with the information regarding the wait. Dropped by and was told the wait would be 30 – 45 minutes. Decided to wait. The 30 – 45 minute wait was repeated to the three patients who came in after me.
After an hour wait, I thought I’d invested the hour, might as well stick it out. Called in after another 20 minutes. Then there was another 35 minute wait after I was seated in a exam room. It took close to 2 hours to see the PA. It was confirmed that I had a sinus infection.
Then script was call/​sent to Walgreen across the street. Waited 15 minutes. Told the script had not come through. Called Hoag, told the script was sent 6 minute earlier and that it would take 15 minutes or so to reach Walgreen. 30 minutes later the pharmacist called and got the script as it never came through. All told it took 3 HOURS from start to finish.
I don’t know why I waited. I could have called my MD Monday and gotten a script…
Frustrating.

I went to hoag during mlk because most doctors offices were closed. The staff was very unprofessional. They were on their phones text messaging the whole time and taking about their weekend in front of patients. They weren’t very sympathetic to the patients needs. They told me to give them my ID and write my name down. They went back to talking about their weekend as I was sitting in the waiting room. There were about 5 people there. The reason I didn’t give it one star was because the wait time was fairly quick. The nurse practitioner wasn’t very knowledgable. I’ve had a few allergic reactions before. She just gave me a Benadryl shot and told me to go home. The Benadryl didn’t help at all and I ended up in the er that night. They need better doctors.

Wow, never been here before but the service was incredible! I was in and out super fast!

In and out. Easy!

Don’t go there for pediatric care! They are rude, don’t call back, act different once they hear you don’t have insurance… shame on you hoag and your pediatrics I’ll find somewhere else

I’ve been here a minimum of 5 times in the last several months… let’s face it, I’m a walking disaster and am ALWAYS sick. This is by far the best urgent care I’ve EVER been to and that’s saying alot. Since I was 4 years old I’ve been in and out of emergency rooms and urgent cares and my doctor offices have had to make me mutliple charts because of how thick they get. So for me to say this is the best urgent care, I’m pretty much an expert! ;) they’re quick to get you in and out, and the staff, the NP, (never seen a doctor there but the NP’S are amazing) and the medical assistants are soo friendly, professional and informative. They ask many questions to give you the best medical advice/​diagnosis and let you ask questions without rushing you out. I’m never there for more than an hour. I wonder if it’s the best kept secret around and once I review this place it’s gunna get slammed with patients and therefore cause the wait time to get outta control? Either way, I really like Hoag in general and I love this urgent care. Keep up the great work because your patients REALLY appreciate it.

I took my mom here the day after Christmas and my dad here on Memorial Day. (They live in Ohio). Both times we had almost no wait and the staff was awesome. Friendly, understanding, compassionate… what a great new urgent care.

If you are thinking quality, Hoag probably pops first into your mind. Assuming that your not there for Head Trauma of course. Then nothing is popping into your mind.
Next thought is $$$$$$.
So this is what happened. Over the phone I was told it might be around $ 50 for the visit and the consultation. Turned out to be $ 84.
Now before you jump to conclusions and yell «What a RIPOFF!», gather around and listen.
From the moment you step into this Urgent Care realize that has only been in existence for 8 months. Instantly you feel the Quality, and complete professional.
The front desk, the nurse taking your vitals, the doctor who examines you, and the nurse who does the bandaging. All Quality, All Caring, All Professional.
For that, $ 84 is a bargain.
So, in conclusion, if you feel an accident coming on, thinking that meat cleaver just might sever a digit or two, or you may fall from a ladder while precariously reaching for the ball on your roof, and you drop on the neighbors wrought iron picket fence and impale yourself. Here is what you do.
Carefully remove yourself from the impalement and hustle on down to Hoag Urgent Care HUNTINGTON BEACH (don’t know about the other Hoags) and get the medical help you crave.
Heck, the doctor even liked dogs, how much better could it have gotten?