Fastsigns

Stay away. Stay far far away. Other branches are great! This one — not so much.

I searched and searched for a place to do window perforation fastsigns is definitely not the cheapest in town but I learned a good lesson you get what you pay for and I’m glad I paid the right price and got the right product just look at my windows they shine Miranda was completely professional understanding patient and took her time to make this customer experience one of a kind whenever I need to sign I’m going to fastsigns thank you Guys
Oh yeah and mad props to the installation guy he had his music going and he did the job correctly the first time
And I don’t want to leave out the design man he had it almost on point the first time the second time around he had it exactly the way I wanted it thank you

They made my Jewelry Express signs in 2 days. There price was very resonable and they designed a cool sign for Jewelry Express we buy Gold. Easy going and quick. They also had Ideas the enhanced our original concept so we are very pleased and Jewelry Express will use Fast signs again. Thanks to David and and the staff at fast signs.

I read the Reviews and was shocked. I had a great experience they must have new people in there David helped me and all went good exactly how I wanted it.

I purchased a brand new enclosed trailer which they, single handedly, destroyed the exterior. All they needed to do was install my logo and lettering for my business, and they were absolutely defunct on every aspect. The lettering was not ordered properly, not installed level, installed on the wrong door, and most pealed off within a month. Oh. and they wanted to charge me more, because i called them on it. Major runaround when i asked it to be fixed. Run Away.

Fast and affordable! I called in, explained what I was looking for, they had it ready by the next business morning, exactly as requested.

Im so happy with the service from fastsigns. They made the signs I needed in a timely manner and good price. Great job Marcy for all the information you helped me with, I have been back twice and received the same amazing service! Thank you
Wendy N

Nothing but problems with this place. My quote was wrong, the designer didnt understand basic instructions for re sizing my logo which was provided as a vector, tried to price gouge for mounting hardware, etc, etc. Id say almost anywhere would be a better option than here.

Worst company ever!
Expensive, late, unprofessional…
Stay away from them!!! You will lose your money, your time and your energy.
No wonder why they only have bad reviews

Use another Company
These guys screwed me and then verified that they screwed me. Let me explain. I very clearly ordered a table cloth from an individual who didn’t seem to understand the dimensions or the general purpose of a trade show tablecloth. So I had him pull up the fastsigns website that advertises the products they sell. I showed him 4 examples of the same table cloth and he quoted $ 180. While I was out of town he called me and told me it would probably be more because the dimensions were a little more than he expected. I said to send me an email with the new numbers. Well, he did and the price was double at about $ 380. I called the next day to say never mind, but they said they had already sent it to print because they had a deadline and I had to pay for it. I still needed the tablecloth for my convention and they offered a 10% discount and a good deal on banner stand so I decided to go ahead get it. When I picked it up, I was in a hurry and just looked at the logo, not the entire dimension of the cloth and it looked good (Bad move on my part). When I got to my convention, i realized they did not print a tablecloth, they printed an extra large runner that only covered the front of the table. So I called them the next day and they said, «no, that is a tablecloth, its the dimensions we told you (which I never approved btw) and that’s the right item.» So I then called 3 other Fastsigns to see if in fact they made the kind of tablecloth that is clearly displayed on their website. Turns out, they do. All 3 of the other fast signs sent me quotes for a table that covers a 6×2 table– all 3 sides of the table. I forwarded the quote to these rockstars and asked them to review the situation. This is when it really gets baffling. They admit they have never printed a table cloth before me and clearly stated they would not eat the cost of the «table cloth» they screwed up. They call one of the other Fastsigns that sent me a quote and discuss it with them. Then, they have the nerve to send me the same quote as the other Fastsigns with a cost of $ 175 for the correct product that i originally ordered and expect me to place the order with them! So, they sold me the wrong product for $ 380 and wouldn’t fix it and then admit they sold me the wrong product and charged me nearly double what they should have. They told me I could use the runner they did sell me as a «back drop» for my trade show and that because they gave me the 10% discount, they didn’t need to do anything. Unreal. Go somewhere else.

I have been doing business with this place for a few years with my company. They have previously done good work, however they ruined that in one fail swoop today.
I had them make a banner for my Cub Scout Pack, and unfortunately it turned out pretty bad. I don’t make banners, but it was VERY easy to tell what happened. They stitched the seam while it was still warm, so when it cooled and the material shrank a bit, the stitching caused the edge all the way around to wrinkle, like the top of a table skirt. I picked it up in a significant rush on my way to a Pack function, so I didn’t get a good look at it until I left. I took it back a couple of days later, and the store clerk told me «no problem», we’ll reprint it.
That brings me to today. It has been over 3 weeks since I dropped it off, and I haven’t heard a word from them. I stopped there today, and the new clerk brings out the original banner, telling me that the owner said he would reprint it, but I would have to pay half of the original price for it.
I was floored that here it is 3 weeks later, after they said they would redo it, and not only did they not do it, they didn’t even have the courtesy to call me about it. The clerk said there was nothing he could do. At that point, I started to walk out, but decided to talk to the owner, who by the time I walked back in had come out front. I told him the problem, and he said the other clerk was recently fired, so he can’t be held responsible for what I was told. I told him that at the time, the clerk was his employee, a representative of his company, at which point the owner stated, «Don’t tell me how to run my business». It escalated from there, won’t go into detail.
Bottom-​line, the owner didn’t care one bit, and tried to blame the condition of the banner on «mishandling» on my part. Anyone who saw the banner could easily tell it was just done wrong in the first place. He was not apologetic at all, and did nothing but get angry and defensive.
It was surprising to me that he would risk ALL of my future business, which I’d given him for years over a Cub Scout Banner that he obviously made a mistake on, but he simply chose to say «Whatever», and walk in the back room. I’m completely embarrassed for him as a business owner, and in this economy, am completely shocked that he would treat someone so poorly.
There are plenty of other banner companies out there, so I will be visiting one of them next time.

Things that rock my socks: Weezer circa 1994, cadbury chocolate, Sunday mornin’ nookie and Fastsigns. Whoa! How’d Fastsigns get that far up on the list? They’re not even open on Sunday mornings.
Well, they earned that spot. Their staff of surfer/​skater dudes know their stuff. when you go in you’ll see them all in the back working away on their next project. The service is awesome and they’re always willing to offer you a deal the more you order. I’ve always had the best service from Fastsigns, with no problems at all.
Plus, the inner procrastinator in me looooves Fastsigns too, for living up to their name and being F-​A-​S-​T. And not changing an arm and a leg for it like some others I know. *cough*Kinko’s*cough* They can do it so fast because they’ve got all sorts of amazing gadgets and machines back there. I needed a banner and the surf dude working there was gushing about their new banner printing machine — I was lost after the first few sentences, but for someone to be that excited about a banner printing machine — it must be good. As good as Cadbury chocolate and Sunday mornin’ lovin.
Thumbs Up:
–Gadgets and machinery galore.
–Fast!
–Rockin’ my socks.
Thumbs Down:
–Closed weekends. Better get my procrastinatin’ done before Friday!