Evolved Surfboards

Really unhappy with a custom board and cannot get them to respond to any of our emails, phone calls, etc. Only received one response essentially saying that we were lucky to get our board and that there was ZERO ETA on a response from anyone else. We have contacted them repeatedly for a month now.
EVOLVED PLEASE RESPOND TO YOUR CUSTOMERS!!!

Bought a board from them for their Holiday Special, had been seeing them advertise on craigslist and decided to give it a go. It was $ 340 for the custom board, fins, leash, and traction, plus $ 20 for shipping to NorCal. Doesn’t get much cheaper than that. This was my first brand-​new custom board, previously only had hand-​me-​down or used boards so I was stoked to be able to get a new board on a college student’s budget.
I’m no professional, but the board seems to be of really good quality. I was skeptical about how good the glassing would be due to the price, but it looks awesome to me! I’ve been able to take the board out a couple times and it rides like a dream.
I would take half a point off for their communication, but I feel like the price kindof explains it. You can’t really expect to get a board at this price and have a company that has people dedicated to answering emails and phone calls. Seems like it’s run by a couple surfer dudes who don’t always respond to their emails and would rather be shaping boards. I didn’t have any issues with it, sometimes they would reply right away and sometimes it would take a couple days. Ended up getting exactly what I wanted, so I can’t complain too much.

Bought a board I saw in their online showroom. They brought it up to me in pacifica along with some fins for a great price.

Still one of the worst companies I have ever come across (see my previous reviews for further details). Apparently the company didn’t want to follow through on their order and cancelled my order and refunded my money. The company’s communication issues are horrendous — but hey, I guess a company can still be viable with crappy customer service if the product is cheap enough. I ended up using my refunded money for a shaper in Oceanside with the company name of Watermark Surfboards. Dealing with Watermark Surfboards was refreshing and nothing like dealing with evolved (they actually responded to phone calls). Regardless if the product might be good, evolved doesn’t deserve business based off their awful customer service and non-​existent communication skills.

Pros: Cheapest custom boards around, and I am extremely pleased with board quality. Custom designs seem to start around $ 300-​$ 400, which is incredibly cheap pricing. My 7’0″ funboard was $ 345 base plus $ 65 for polyurethane/​epoxy and $ 45 for art. Friendly staff and shapers, helpful and eager to advise.
Cons: Horrible communication. Initially, board’s turnaround was stated to be 3 – 4 weeks after I paid my $ 125 deposit. 5 weeks later, board not done, and not one email or phone call was given regarding the delay since the deposit. I initially called, and was told that I would be called back the next day with an estimate on when the board will be done. No call or email again for 2 days. What is going on?! I emailed with frustration of the lack of communication to the consumer, and the finally respond, stating they would reply on Saturday with a good time for pickup Sunday. Saturday evening rolls along… and surprise, no email. I do it for them. No reply until Sunday afternoon telling me to come in at 4:30 PM. Total board turnaround time– 5.5 weeks.
Good news is, they were nice and receptive to my disappointment. Ended up writing off $ 65 of my board cost without telling me, leaving my total to be $ 390. Quite a steal! If this didn’t happen, this review would have been ~2.5−3 stars rather than 3.5−4 stars. The lack of communication cannot be ignored. Overall, would come again and recommend if you are just interested in the product for great pricing, but don’t expect the most serviceable communication.
Other miscellaneous tips. They are located in a business area that is slightly secluded, and it may seem like you are lost. So follow your GPS, and don’t be fooled if you don’t see it right away, because you likely won’t. There is no sign that says «Evolved,» just an open door. Also, if you get your fins from somewhere else, bring them to the day you pick up your board, and they will be happy to install for you.

Overall my experience with Evolved was fine. I’ve seen these guys advertising on Craigslist for a while. I stopped by the shop and ordered a custom.
Pros: Prices are the lowest around. $ 275 for poly shortboards under 6’6″ I wanted EPS so it was $ 375 out the door for a 6’5″. Marko blank too. Five week turnaround time. They matched my dims and volume exactly. Glass job from Acqua is good, with only few minor air bubble blemishes. Sanded finish was good too with only one small sand-​through on tail area, fixed with a dab of sun cure.
Cons: They are not always responsive to phone calls. Email responses are delayed by a couple days sometimes, then same day other times. You have to use their app to make appointments and it didn’t work right for me.
Evolved now has a repeat customer. People that want to bash them on web forums need to get a life. They aren’t undercutting any of the rest of the local shapers and glassing shops. There is plenty of business to go around and I sincerely wish these guys the best.

Took a deposit for a board way back in May. Haven’t been able to get a response to my emails or phone calls since then. You might have better luck if you deal with them in person.

Best company ever. I snapped my daily driver in overhead shorebreak (totally my fault) on September 5. It was an Evolved 6’8″ Miss Daisy (custom), and best board I’ve ever ridden… until now. 15 days later I have a new custom board from Evolved, this time a 6’3″ Freakshow Remix. Just got out of the water, magical first session. With longboarders eating it, and shortboarders struggling to catch, this board carried my 230 lbs of flesh n’ bone into the pocket of hollow waves with ease, and still offered enough maneuverability to hit the lip… hard. @evolvedsurf, you are my savior!