Better Aesthetics Medspa

I have to walk away from my previous review in complete shame after having put the Unilocaler down who called this place shady. She was RIGHT. In the end, I got a deal for some treatments and then Sherri just disappeared off the face of the earth and did not refund what I’d paid for the unused sessions! Phone # wouldn’t work and she was GONE! Shady thief.

Today was finally a day I could go out but had to wear even darker make up, than my normal color, to cover up scars. Everyday I’m reminded that if you pay for cheap service you’ll get cheap results. I have nothing good to say about this place…

I have been using Better Aesthetics for about 3 years and I am very pleased with their progessively better and better service. They are so accomodating that sometimes their appointments can run a bit late but I think that just happens sometimes. You can schedule your own appointment on their website but if having any difficulty just call because Dr Sherry always tries to get you in. I really like the services that Dr Sherry offers and I have never had anything but kind, professional, and skilled service. The facility is pleasant, most importantly clean and is centrally located. My #1 MedSpa!

They have since moved from HB to NB. This is based on the HB location. I had a 6 session groupon and the first 2 sessions were great, the 3^rd not so much. I was late by a few minutes and the receptionist was huffing and puffing about taking me, BUT I told her I tried to call several times but their line rings and rings then disconnects saying they aren’t taking calls. Fine. Anyway, I was ready for my 15 minute session and noticed she was rushy, and then within 8 minutes she was wiping away the goop saying she was done. I didn’t say anything but then as the days passed, I noticed that the patch of hair she missed was all along the middle section and it was growing like a beard ! I know I was late but you don’t have to rush when I have had to wait several minutes to be seen for an appointment. All in all it is a clean, fast moving place but I hope my next sessions are better !

I had a wonderful experience is here. Laser hair removal was quick and painless. I have had my upper lip and chin both done and now currently working on my bikini line. The Sherri is knowledgable and friendly. I plan to return here for all future hair removal needs.

I came for 6 laser hair removal sessions here. I’ve had laser hair removal done before and had nowhere near as much success here. When I came in for my first session, it was apparent the place was new with decorations wrapped up and on the floor, and there was even one with a for sale sign on it. My sessions were uncomfortable. The doctor wore spaghetti straps, which I would think is uncommon for a medical environment. The conversation was completely inappropriate and I was continuously interrupted. Example of conversation: a car crash that killed someone and the doctor’s personal (aggressive) feelings toward the driver, and criminal accusations regarding THE most incredibly uncomfortable and inappropriate subject imaginable. At the end of each session, the gel was left on me and I was given 3 paper towels to clean myself off. In my experience, the gel has been mostly cleaned off for me and I do the rest of the light cleanup. Anyone who has been covered in that gel will understand that 3 paper towels is not going to cut it. I had to use the protective table cover to help clean myself off. Maybe it is their relatively new store opening and they are just getting into the swing of things, but I would never go back, especially because I was made very uncomfortable and am going to have to pay for the same procedure elsewhere. If you’re thinking about coming with a Groupon or LivingSocial deal, just wait for the next one to come out at a different place. I’ve had so much success at other places, I’m sure you will too.

I freaking hate this place. I was about 10 mins late and she wouldn’t do my laser removal. I had to reschedule and come back another time. Fine if you dont want to do it for me then, but dont just stand there and ramble on stupid stuff about ur calendar and waste my time. Fking use that time that u ramble on for 15 mins and do my laser. Fking idiot. What makes me more mad is that the next appointment came in 8 mins late and she was willing to see that appointment. If u are early then she’ll make u wait at least 15 mins. Also during the sessions she’ll just ramble on the same thing over and over like she’s talking to herself. No wonder she had so many complaints.

When I bought the Groupon for here they were located in Garden Grove. My first session was in Garden Grove, the rest of them were in Huntington Beach. It is VERY difficult to get an appointment to this place since they are open like three days a week and when you log into the schedule they are booked through the next couple of months. The place itself is nice, the staff is friendly but they always have a new front desk person. The treatment is good I did get results in hair reduction. I did the Brazilian laser hair removal and do recommend it, but make sure to buy numbing cream! They do sell numbing cream here but is expensive like another Unilocaler stated. I won’t be coming back here, not because of the service but because it is far for me. I live in Ontario and only went here because of the great Groupon deal. If you live near by and don’t mind waiting FOREVER for your next appointment then try this place. Also, if you buy a package or deal with them you get 50% any future treatment.

I cannot believe BA has any good reviews! Wow.
1. They have never been on schedule, always get started 30min after my appt time.
2. The receptionists are completely clueless and unprofessional. I cannot believe so many people are dying for jobs and people this brain-​dead actually are paid to sit there.
3. My very first impression of this place was «this place is so shady!»
4. My final impression of this place (after 1 year of LHR) «this place is so shady»
5. Numbing cream — you pay extra for this. It is $ 7 for a dime sized amount.
6. The only reason why I have continued to visit Better Aesthetics is because I bought an online laser hair removal deal online and for the price, signed up without doing any research. BIG HUGE MISTAKE.
7. The LHR treatment itself, I have yet to see much progress… hardly any hair is gone. I cannot imagine that this place uses a top of the line laser, its probably something they picked up at Big Lots.
My suggestion, walk in, take a look around and you will see what I am talking about.

They finally emailed me back.
This place is located next to Mrs. Pickle’s. It is squeaky clean inside. When I came they were still remodeling but everything looks nice. My sister and I both go here and we are both happy.