The Original New York Bagels

The bagels are good but the service is TERRIBLE. The people helping the front are so rude! We will not be going back there.

The quality of product is not worth the cost, and more importantly, the customer service is consistently poor.
On numerous occasions I have been forced to return after taking out, to get my ordered fixed. Today, I ordered 4 bagels, and received only 3. My order wasn’t that complex. When I returned, they did give me my bagel without question, but the attitudes of the workers were simply unapologetic. I’m not looking for empathy for my lost bagel, and mistakes happen, but it has been a consistent theme to our experience with this establishment.
It is not out of the question to expect good customer service, when paying for just that, a service.
This note is to simply warm people if they plan to eat here that your experience will not be overwhelming. A suggestion to the business owners would be to take some execution notes from Dunkin Donuts, and some personality lessons from Chick-​Fil-​A!

I lived in NYC for 3 years and nothing about their bagels even remotely resemble the deliciousness of a New York bagel. They taste like frozen bagels you’d buy at the grocery store.
I wish that was the worst of my experience but the customer service was just about the most terrible service I’ve seen in a long time. I walked in to not a single person in line, yet about 6 people behind the counters not paying any attention to anyone. I waited about 5 minutes to order then another 5 minutes at the counter to pay for a $ 5, yes $ 5 bagel with cream cheese. Nothing else — no drink, etc. New York prices without the New York taste.
I wanted to like this place as its close to me but will not be back. Seems very disorganized with below average bagels.

I was very underwhelmed with this place. My fiancé and I went in this morning for some breakfast around 10:30am. There weren’t that many customers inside, maybe 5 or 6 and none in the line, yet the staff were all super distracted and we waited to be helped for a good 5 minutes. I just dont understand how, with three people behind the counter, no line, and only a handful of customers (already seated), it took them so long to get to us. So we took our ticket up to the counter and waited another 5 minutes for someone to check us out. The entire staff overall were just unhelpful, slow, and not very friendly.
After that we got our drinks, sat down and waited probably 15 or so minutes for our bagels. We only ordered three bagels with cream cheese. Nothing fancy. And there had been no customers in line a
head of us that would have caused a back up in orders.
The bagels themselves were okay. Nothing to write home about, and certainly not a quality I would go out and sit down for. I could have easily gone out, bought a bagel, gone home and made it for myself better and in less time.
Now with all that being said– they did have an extensive menu with more options than Ive seen at other bagel places. They had a really nice assortment of bagel and creamcheese flavors and their pastries looked really good on the counter. This place has potential, but I cant see myself going back anytime soon.

I went in because I was sick and wanted something wholesome for my belly. I came in at 2:15 on a Saturday. They close at 3, but the woman with the short blonde had behind the counter told me their grill was off?! Seriously?! Why would a DELI turn their grill off before 3? Trying to go home early I guess? AND the open sign was turned off at 2! She was so rude to me and aggravated that I came in. My everything bagel was hardly toasted. She warmed in for 20 seconds and then wrapped it Togo for me. It was not a yummy bagel. It was worse than the kind I can buy from the grocery store. GO TO BAGEL BIN!!!

Waited in line too long and walked out. You won’t get my money today.
No thanks after the employee looked at me twice and never said I’ll be with you in a moment.
Never will I stop at this place again. Piss poor service and unorganized. I

First off we only go here for the food. The customer service is extremely horrible. The lady with short blonde hair that you have working there is extremely rude… Every time we get our food Togo we are always disappointed because there is always something wrong with our order. When questions are asked about the menu they are rude and unsure about what the menu offers, even when the menu specifically states that something comes with a meal they still tell you, you have to ask for it in order to get it. So if you don’t ask for it, just be warned you might be cheated out of what you pay for. Some days you might have to wait an excessive amount of time and they never apologize for the wait or offer you anything for your patience or for their mistakes. How are you going to charge extra for your cream cheese to be on the side of your bagel… they by far are only convenient because of location, I work in a restaurant so I’m not likely to complain but this has been ongoing ever since I started going here. If I come back I just hope to see improvement.

After living in the area for 3 years, finally decided to try a bagel. When I walked it, the shop was vastly different than I expected, not bad, just different. Ordered a bagel with cream cheese.
I’m not a bagel aficionado, so take the following at face value: The bagel was just ok at best and seemed a bit flat. The cream cheese was decent. All in all, it was ok. Until I checked out and the total came to $ 5. For one bagel and cream cheese. No drink, no coffee, just the bagel. Seemed steep, but again, I’m no pro, so maybe that the going rate.

This place is not worth it, shouldn’t be allowed to have N. Y in the title. It was $ 35+ for three combo meals (one was a child combo) which is insanely over priced for the portions and quality, by quality I mean very low grade meat not Boar’s Head or any other decent brand. I will not be going back since there are plenty of other options which are better quality and less expensive.

Always stop by when in the Huntersville. Good bagels. Sometimes sold out of fav kind but other choices are good also. Tried the crumb cake. Warm it up a little and eat with a good cup of coffee, yum.

I have been a regular at this place for some time. I love the food. My issue is with the staff. They are the rudest people ever. The lead man behind the counter is a latin male in his 30’s and he rolls his eyes at everything you say, he throws the pad on the counter, tosses your beverage cup AT you. WTF? This guy has serious issues and I’m done.

Love this place! You can tell the bagels are made fresh! The Asiago bagel alone has me coming back. The service needs to improve a little though, most employees seem like something is bothering them but hey you wanted NY bagel I guess you have to get the NY attitude as well lol

I think the owners hire relatives to run the places. The last time I went I ordered a salt bagel with cream cheese toasted. I got a plain bagel with scallion cream cheese untoasted. It took 20 minutes (I timed it because I had to be somewhere). The cashier counted my $ 5 in ones 6 times and had to use a calculator to make change. From the looks of it the place is just horribly disorganized. They check people out in order. That means if you’re behind a family with a complicated order you wait until that is cooked and rung up. If you get a long line of orders… well there’s my 20 minutes.
The food is fine (when you have it. Serve me a day old bagel again and I’ll cunt punch you), but you’ve got to step up the service guys.

You will find me hear just about every Thursday and Friday morning when I am in town. Good bagels at a good price. Their breakfasts are very large so come hungry if you want a cooked meal.
The only thing keeping them from 5 stars is that they have more bagel flavors than they have bins. Every now and then, you can tell that my bagel has been sharing a bin with an onion or everything bagel.

Went to the Huntesville store to pick up a couple everthing bagels for breakfast. I arrived at 7:30 a.m. so I figured I might have to wait to get served. Not a person in the place. It should have told me something right then. But I figured I would give it a try since I had never been there before. There were very few bagels in each of the bins and it should have set off an alarm since they had only been open a short while. Upon getting the bagels home I must say they were the worst bagels I have ever had. They had to be left over from the day before since they were obviously stale. Not to mention tastless. I have had better frozen bagels. Don’t waste your money going there. Go to Bruegger’s in Cornelius it’s well worth the drive.

Fresh food, great service, seating inside and outside. Fast even when there is a line. You get a generous amount of food for the price you pat. We have been to several of their locations and have never had an issue. They are locally owned.

Place your order at the counter, pay, and be seated to wait for your food to be brought to you. The process is slower than it should be and sometimes even annoying. The bagels are very good, and there is a good assortment of stuffed sandwich combinations. Sadly it is just impossible here in North Carolina to get the quality of deli meats you find in NYC or other northern cities, but for what is available here, this is good.

They have such a range of bagels! Regular bagels. Flagels (flat bagels). Miniature bagels. All kinds of flavors, all kinds of good.
And the schmear! Many options, mostly very good. I’m not such a fan of their sweet cream cheeses, and I hate hate hated their bacon-​scallion schmear because it was like biting into a big block of creamy salt. Ugh. But mostly they are very good.
This is a casual spot that feels like a traditional New York corner bagel place. It’s bigger than it looks from the outside so it can accommodate a good number of guests, which is nice. They’re kind of slow with their service, though, so don’t expect to be able to come in and grab a bagel quickly on your way to something else. Waitstaff doesn’t really go out of their way to be nice or accommodating, and I’ve had to wait on them to finish personal phone calls before they would take my order or let me pay for my meal.
But on the whole, this is a decent bagel place if you have time to wait and stick to tried-​and-​true basic bagel and schmear flavors.

As somewhat a creature of habit, I eat at the Firehouse Subs in this same set of shops a good deal. I’ve always seen NY Bagels but thought, looks like a chain (I do get how ridiculous that sounds given the Firehouse reference!), probably not that great, blah, blah. But!!! Thanks to my need to hit my Unilocal 100 Challenge goal this year, I’ve been breaking some habits in order to get some new reviews under my belt.
I was quite glad I stopped in! First, technically, it is a chain with locations in Mooresville and Denver. As I entered I got the feel of one of the deli’s I would frequent in South Florida when visiting my sister in law and that was a really good start. Felt that way from both the visuals and the smells. I ordered a pastrami and corned beef with swiss and Russian dressing on a toasted onion bagel and really had no idea how it would be served. Turns out the meat was grilled and piled high with crispy edges atop the bagel with some tasty cheese and yummy dressing. It was a 10 napkin sandwich to say the least but was well worth the wiping. Just delicious! Only negative was the toasting led to the onions on the bagel being little pieces of charcoal but, that didn’t wind up being too bad of a thing in the grand scheme.
I plan on stopping by for lunch today to try something different and perhaps get a combo with one of their salads and some chips. Quite looking forward to the visit!

We stopped at The Original NY Bagels this weekend. And we were certainly glad we did. After going through the normal list of fast food… nothing seemed appealing. We glanced across the intersection to see this nice bright inviting sign and decided… what a better way to have lunch… than with a great deli sandwich or wrap! So we ventured into the store. Parking was really easy! Ohhh… the feeling and aromas of a «real deli» really took us back to days in Philly when you could stop in… get a bagel with cream cheese or a great wrap!
I had a sundried tomato wrap that was filled with honey turkey, lettuce and tomatoes. My wife had a sundried tomato wrap filled with «lite» chicken salad!
As I glanced at all of the goodies in the many deli cases, there were so many other things to try… such as asiago bagels… and many varieties of cream cheese! Mmmmmmmmmm… looked so yummy! But since I had already ordered my turkey wrap… I settled for some Israeli salad which was a combination of cucumbers, tomatoes and other goodies in a vinegartte. Ohhh my goodness… I cannot begin to describe how yummy it was! It was so good!
Both of our wraps were so good we had to share them as we drove off!
Really great deli and we are looking forward to getting back there very soon! And… get there early… the deli closes at 4PM on weekdays.