MB Mercedes BMW Mini Service & Repair Center

I came in with several issues with my Bmw. I had bought one of those extended warranties (Proguard which is terrible) and they patiently helped me fight the insurance company to cover my repairs. Grade A service, highly recommend.

Brought my GL to this shop for the first time last month and initially there were a few glitches in the work they did; but, in the end Tony made it right and really went out of his way to make sure it was. I will be back and recommend them as reliable and trustworthy MB mechanics. This place is an hour from home for me but obviously it’s worth the time traveling for services with someone you can trust to know their stuff.

Been coming here exclusively for the past couple years and am very glad I discovered this place.

I was driving from Alabama to Pennsylvania solo, when my «right front tire pressure low» light went on. I was in Statesville, NC for the night and this happened at 6:30 the next morning as I was getting ready to travel. I called the BMW assist and they sent me here. It was 20 miles out of my way and it took two hours to get there due to major road repair and rush hour traffic so I was almost in tears when I arrived. Within 5 minutes they had the problem repaired and I was on my way. What a great business and I would highly recommend them.

I’ve taken my BMW here twice, and both times I was dissatisfied. The first time, they weren’t very communicative but they did a good repair so I decided to take it back again the next time my car needed work. The last time I took my car here, they replaced the bushings, and six months later they were broken again, and they had not been done correctly to begin with. And again, the service was awful. One of the things that I value most with a car repair shop is honesty. MB Mercedes will tell you that they will give you quotes, and you will never receive them. They will tell you that they will get back to you in an hour, and it will be the next day (if at all) before they return your phone call. I would not recommend this repair shop to anyone.

Highly Recommend!!! Tony took great care of us! So happy to have a mechanic I can trust! A++++

The people at MB are some of the best that I have found in the North Charlotte/​Lake Norman area. I had my valve cover gaskets replaced at another independent MB shop while I was out of town on a Friday and by the time I got back to the Mooresville, NC area that evening, my check engine light came on and the car was running rough. I looked online that night and found this shop was open on Saturday morning. I took my E55 there on Saturday morning when they opened and Tony (the owner) quickly worked me in for a diagnosis. The tech (JP) quickly found the issue pertaining to a hidden vacuum tube that was not reconnected from the previous work (at the other shop) and he reattached the tube and I was off and running. I have since been back there for some other maintenance work and these guys deliver quality work at a fair price with experienced MB technicians. Big Dan is another senior tech there and he is awesome and brings a tremendous amount of MB expertise and «know how». Their overall experience with AMG models made me a happy customer. They are now on speed dial for when I need them again.

Smart, responsive, honest repair team willing to help during our road trip to Charlotte from DC. On the way, our check engine light came on and we figured our Passat may not make it back home at the end of the weekend if we didn’t have it checked out. In fact, our spark plugs were swimming in oil, creating a slightly dangerous situation. It was Friday. They agreed to do the work the next day even though Saturday was supposed to be a half day. They got the parts overnight, got us fixed up, and charged us a fair price.
The garage is orderly and clean, and the entire staff was friendly and respectful. Comfortable waiting area if you need it, but get ready to watch Fox News.
Thanks Tony and team for keeping a car issue from ruining our weekend in Charlotte!