H&R Block

Find another tax service! Tax preparer did our taxes wrong, questioned it in the office at the appt. once we got the printed documents and left I spent an hour reviewing them and found the errors. Had to make another appt. three days later. Spent TWO hours walking them through how to correct their error. Told our ACH pymt was cancelled, sent an amendment. Both pymts went through. Now told 6 – 9 month to get the $ 2600 over pymt back that HR block said they cancelled. No follow up. No offer to refund my money. Never again will I trust HR block.

The slowest service, no one acknowledges you, and you’ll wait forever even though it’s not packed because they are slowwwwwww and will do nothing to help or speed up.

Very poor service no advise for amount paid After entering our info the so called tax professional did not offer any advise or even care to review my $ 4 (?) return. He just mentioned the $ 289 fee for him entering a few numbers and answering questions in the tax software. After leaving I thought about it and returned to only have to explain that I was not satisfied with the service I received and could not justify paying $ 289 for practically having someone push buttons. So «I» had to make adjustments to get a better refund that he told me we could have done before but he could not make he decision for me. What about The tax advise! Isn’t that what we pay for! On next visit for wife’s signature I was told to wait
20 minutes after my appointment. so I canceled.