Pole’s Automotive

I have mixed reviews for this company. I had 2 friends who have had ok and less then ok service from Joey Pole through the years. A few days ago I had a trailer tire that needed a new stem put on. I expected a $ 5 to $ 10 charge for the 5 to 10 minutes it took to install one, given other places like Mark at Monro Muffler didn’t even charge me recently for repairing a flat tire.
The young mechanic was nice enough but when he checked with the owner, Joey Pole on what the charge was, I was shocked.
Given that their inspection fee to inspect a car was $ 30 and takes up to a half hour, I was surprised the owner, Joey Pole charged me $ 20 for such an easy fix.
Although I’m grateful for the repair, I will tavel the few more miles to Monro Muffler in town for my further car needs, I have over $ 1,000 in repairs I need done and would have considered Poles, except for my recent experience and what I considered to be a steep charge for 5 to 10 minute fix.
A take it and learn experience, to be sure.

Prices outrageous for mounting and balancing tires. As a professional driver I know how much it costs and have travelled the country finding the best places for mounting/​balancing tires. I go through about 60 tires a year. Don’t be fooled by surcharges on these items that are labor only charges. Check around, and in my experience, anything over $ 80 for mount/​balance is beyond expensive. And the best place in the country, where people send their wheels for refinishing, etc, only charges $ 55 for a set of 4 (including disposal). They charge over $ 135 for a set of 4, plus disposal fees. Its unfortunate that they decide to charge about $ 500 in labor/​hour. Sad, they looked like a good place too and I always try mom/​pop places first before I go anywhere else.

Top quality service at a reasonable price. I have been doing business with Pole’s since moving to Hudson 12 years ago. I usually do most of my auto repairs myself, but there are times when the job is either over my head, or I just don’t have the time. I have always been satisfied with the work and never felt like I was being ripped off.

I found the owner very helpful in understanding my problem; my service was done on-​time and about 60% of the cost the dealership quoted me. To me, Pole’s has become a hidden jewel in auto repair. I will definitely be returning in the future.