Cruisers Bar and Grill

The worst dining experience that I have ever had. Made a reservation for 15 since it was the only place in the area that took reservations. The service was unbelievably poor. 15 minutes after the only mixed drink was ordered, we went up to the bar to re-​order it and bring it back to the table. The water glasses were empty the whole time until someone at our table thought to just ask for pitchers of water. The waitress acted annoyed with us the whole time. When the food was finally brought out, the waitress told us that one person at our table’s food was not available and asked what he would like instead. This was 30 minutes after we had placed our orders! Another meal was never made, so the two steaks came out about 15 minutes later, but they were horribly cooked. The management almost didn’t compensate us for both meals, but eventually did. We went up to the bar multiple times for forks, napkins, etc that the waitress never brought out to us, including a pen to fill out the check with. I am usually patient when it comes to slow or poor service, but this was outrageous. When we paid our bill, they cranked up the music so we would leave which we did, happily, and will never return.

Glad to see they remained open. We had the ribs and the spinach and chicken mac and cheese with tossed salad. The food was excellent and the prices were right for the quantity received. Bar tender was very friendly and attentive.

Sitting at the table right now. Have not even received the food and already have awful service. The bartenders do not care about customer service and one already told off a customer at the bar just for trying to order. Too bad this is the only thing attached to the hotel and only place for a few miles.

Decent menu selection, but WAY over priced for what it is. Much better food can be found for much better prices within 5 to 10 minutes of the hotel (in which it is located). The ambiance is something like a dive bar. You can get much better bang for your buck elsewhere.

I’m usually very weary of hotel restaurants. Typically populated by the local bar fly trolling for the unexpecting female business traveler.
This was a VERY pleasant surprise to the contrary.
I was quickly greeted by a very pleasant bartender asking if I would like something to drink. The beer was fresh, very cold and served in a spotless pint glass.
I ordered the reuben & fries which I was impressed by. A reuben is one of my typical sandwich orders when I travel… I’ve ordered hundreds of these during the past twenty years of business travel and I have to say this was better… much better than the norm.
The fries seemed to be fresh cut and double fried. Very nice flavor.

Poor service. Rude bartenders and manager.

We had got in late on a Thursday night and the main restaurant was closed (Hudson Room) but we went to Cruisers Bar and Grill. The bartenders were great and the food was awesome. My husband and I shared the Mac N Cheese. It was awesome, and so was the side salad. I would recommend eating at this place regularly.