Atlantic Refrigeration

Great company. Have used them for over 10 years. 14 different compressors at our location and they service all of them. Never a problem. Professional and reasonably priced.

I decided to have them do a regular maintenance of my air conditioner unit since it is now about 2 years since the installation at my business. The technician arrived on time but then left for about 1 hour. He came back and finished. The invoice came as a 2 hour service including the 1 hour he was not even on the premises. Apparently they billed me for labor time even when the service technician was not there. They billed me$ 100/​hour to go get filters. They can’t stock different sizes in the work truck?. I was not told in advance that I would be charged for retrieving air filters from the warehouse because they don’t come prepared with a supply in the work trucks. I have never been billed before for labor when the worker is not physically present on the job site. On their invoice it reads, «We try sincerely to handle all service work honestly, efficiently, and at a fair price. Should you ever have a question regarding our work, please feel free to bring it to us.» These are just words to them. I called to discuss my invoice and was told that it’s just how they do things and he didn’t seem to care at all. There was not even an attempt at an apology for «a misunderstanding». They really just don’t seem to care at all about their customers.