I come to Randalls for the trustworthy service. I deal with Trey who runs the counter, and while he’s not the most animated person, it’s just because he isn’t fake/obnoxious nice. Talk to him, and you’ll quickly realize he’s genuine and honest — which is more important to me then pretending that my sudden appearance is the best thing that happened to him all day. Ever take your car somewhere with a question, only to have them tell you it’s fine, and that you don’t need to purchase anything from them??? Yeah, that happened to me.
Rob P.
Tu valoración: 5 Houston, TX
Came with Groupon for oil change. Asked to break dollar for soda and was just given one for free instead. Although they do the Groupon’s strictly by appointment they made an exception after they saw I was overdue on my oil change. Super nice, great service and I’ll be servicing both vehicles with them going forward.
Nichole H.
Tu valoración: 5 Joshua, TX
We purchased a Groupon a few months ago for some oil changes and were so impressed by the friendliness, honesty and quality of the work at Randall’s that we have made them our go-to shop for repairs. It’s not the closest place to our house, but finding a mechanic you can trust is worth their weight in gold! Recently, my car started vibrating at highway speeds, so I called to make an appointment. They offered to look at it right away if I brought it in. 2 hours later, my car was as good as new. They took the time to show me what was wrong, explain how they were going to fix it, and I was very pleased with the cost.