This has to be the worst restaurant experience we have ever had. I work as a nurse I had worked two doubles and was tired and didn’t want to cook we had never ate here before. We ordered a meat lovers pizza. We have had this same pizza on several occasions ate other pizza places with great results. We paid 54.00 for pizza and wings. We opened the box to find a grease soaked pizza very much inedible we then bit into a wing and both pro. promptly spit it out. Salty horrible! !! We called the restaurant brought the problems to the attention of the young lady who answered the phone who was sweet. I asked for a new pizza and to change our wings to original Instead of buffalo. They said ok I got a call back from a rude female cook who pro. promptly launched into a tirade. She actually blamed me for the pizza being greasy because of the meat on the pizza. That is what a meat lovers is sweetie. She then tells me there wings are smoked that’s lie number one Terrible doesn’t have a smoker. I was then told I would not receive a new pizza and would not get a refund. I then brought the pizza in and found the owner behind the bar DRUNK I might add. He is very rude and laughed at me while I was asking him to accommodate me. He was so rude I started to cry. He laughed at me. It was so humiliating . I called the Police and told them they went to talk to him he still refused a refund or new in other words he stole my money. I recommend every one BOYCOTTTHISRESTAURANT. These people better get there act together
Meghan W.
Tu valoración: 2 Black River Falls, WI
The pizza pillows and chicken bacon ranch pizza are great. The service however is not. The beer cheese soup reeked and tasted of skunked beer and when I politely sent it back, the manager berated me and asked what the problem was. The manager uses the back part of the restaurant as his office and has loud, rude conversations. The environment overall leaves a lot to be desired. I recommend take-out or delivery.
Amanda K.
Tu valoración: 1 Shakopee, MN
Went into Trouble’s for a cocktail before another event, first off my significant other asked for a White Russian. The waiter/bartender says, right in front of us, I don’t know how to f**king make that. Then, when we did get our drinks, they were incredibly too strong! During the course of our drinks, I saw them continuously serve a woman that was visibly drunk drinks. She went outside, stumbled and fell on the pavement, and then got behind the wheel of her car and sped off. I informed the owner of this establishment of what I just saw, and he was just as drunk as she was! His excuse was, «She told me she had a ride!!». TROUBLE’S ISJUSTASTHENAMESTATES; TROUBLE!!! Jon T. this establishment needs a Bar Rescue!