Yeung Institute

I’ve been waiting 40 minutes since checkin. The worst part is the doctor let me wait another 40 minutes for scan. I been there for 2 hours, they did nothing but asked me about 20 questions. Do not take too many patients at the same time if you can’t!

I’m now almost 4 weeks post sinus surgery, and I’m beyond happy with the results. I can breathe!!! I have a few friends who have had similar procedures done recently, and when I hear their stories about the weeks following, I’m so thankful I went with my gut on this decision! Dr. Yeung has been wonderful at each follow-​up appointment and I just adore his assistant Cara! I couldn’t be happier.

Arrogant! Very arrogant. If I could give zero stars I would. He pretty much interrogated me. He interrupted when I was trying to explain symptoms. He also left me in the room for almost an hour. There were no other patients either. I see why now! I also see why they were giving discounts for patients to go online and give positive reviews. I visited him in April and I am just now getting a bill. Apparently they are out of network so my bill was $ 118. If they would have told me this when I originally set up the appointment I would have gone to another doctor. So instead, I get to pay $ 118 to a guy who was a complete jerk to me. Next time I will pay attention to online reviews.

From a physician standpoint Dr. Yeung is incredible. He knows what he is doing and makes his surgeries look incredibly amazing and natural. Many plastic surgeons put on a «good show» but Dr. Yeung is the real deal. An amazing surgeon with incredible outcomes.

Surgery results were good.

I did a good amount of research online before I went here and Dr. Yeung has his fair share of both good and bad reviews (more bad than good). I did end of speaking to one of my friend’s who did a facelift with him and she was not overly happy about the work he had done, but I decided to give the Yeung Institute a shot. Unfortunately, I should have gone with my gut feeling and gone somewhere else.
Although the front desk girl and the insurance girl are very nice and helpful, the doctor is extremely pompous and very rude. He was very boastful about all the «well-​known» Houston people he has done plastic surgery on and he even had the audacity to start dropping names (I thought that was against patient-​doctor confidentiality) like he was some big deal in the world of plastic surgery. At the end of my initial visit, he started asking me awkward questions about how old I think he is and if I think he’s had work/​botox done.
Overall, the customer service before meeting the doctor was great — the girls really worked for me and helped me out to the best of their ability. You get the vibe from them that they are «fake» happy though — that they really don’t enjoy being there. After the initial consultation, I did take my face and money elsewhere.

I set up the surgery date and paid full money.
Just before the surgery day they sent me a email and said they canceled the surgery and charge 20 percent from surgeon’s fee which is 625.
What they said is that they didn’t get my lap result from other family doctor. I check my family doc and they confirmed they sent the lap result.
The doctor’s office people lied about many things to charge $ 625 without doing surgery.
They even said that I gave wrong information such as phone number.
A few week later when I receive the contract paper I found out that all the information which I gave them are all correct.
I believe the doctor wasn’t confident doing surgery because he is not a plastic surgeon but Otolaryngology.
Be ware of Dr. Cecil Yeoung.