Review on this location not Whataburger in general: This location has terrible customer service and equally terrible food. The fries are usually served semi-warm and soft… never crispy or fresh. I have sworn to stay away from this location, and I suggest you do the same. If you need a better serving Whataburger, I suggest the location on 249& Antoine. Their food is always fresh and fries are on point, and not to mention they have great customer service.
William T.
Tu valoración: 1 Houston, TX
I’d give this a negative due to rude customer service. Cashier sounded really rude towards not only me but to all the customers and even employees.
Mukesh L.
Tu valoración: 1 Houston, TX
This location gets my order wrong EVERYTIME. I love my morning crew here. They’re very polite and helpful. Night crew drained of life I swear and cheese and burger will be completely cold cheese not melted fries cold. Really need to step up night crew. I’m going to greenspoint from now on even if it is a little further.
Mzz S.
Tu valoración: 2 Houston, TX
Drive thru associate was very nice but my food was not great. The buns were dry, and the fries were old. They tasted re-heated and not fresh.
Ruth N.
Tu valoración: 4 Houston, TX
Great location great service the cashier BB made me very welcome and asked several times if I was okay(it was slow so she was able to leave the register) I know this area very well so it’s nice to know there is some type of security even at 1am. Food was good except for my boyfriends burger was kind of sloppy otherwise it was well cooked.
Tamika J.
Tu valoración: 3 Houston, TX
Needed a quick Saturday breakfast. This was a go to. Breakfast On a what Bun(BOB) with bacon and a side of fries(I don’t like hash browns). Perfecto!
Robert M.
Tu valoración: 1 Houston, TX
I worked fast food windows as a teenager. Parking someone was not standard operating procedure. Only on rare occasion did you park someone. Even then, we did not relax and take longer, because the computer was no longer timing your efforts. Cheaters! The timer is there to help improve workflow. I refused to pull forward because you said, a few more seconds. If you had said something got burned, we need to remake something, let me get you a free pie for taking up too much time, …then we are talking customer service actions. I was not rude, nor aggressive, but you sent someone to handle me because you could not take a polite refusal to move forward. The food was good, you got it right, but improve your service.
Michael H.
Tu valoración: 1 Houston, TX
Not the greatest location. The manager was loud and rude to the staff. I hate abusive staff. Careful this is not a good area. Rough area day light visits best practice.
Daniel M.
Tu valoración: 4 Indianapolis, IN
It saddens me we don’t have any of these I’m my home town. The food was so much better and cheaper than McD and you could taste the freedom in every bite. Their shakes are by far the best any fast food place can offer, and they aren’t those tiny clear plastic cups BK and McD true to pawn off as larges.
Adam C.
Tu valoración: 4 Cypress, TX
Love me some Whataburger. Best fast food hamburger available in my opinion. This location is convenient if you have worked up an appetite at the nearby furniture store The Dump. Try the Double with Cheese, and if you are really hungry try the triple or as we call it… The Trip-Chee
Daniel P.
Tu valoración: 3 Houston, TX
This place is okay… The drive thru wait is kinda long but I would expect then to be making my mel fresh. In the early morning hours the wait is even longer. Overall its decent. Never really stopped to eat inside. So I’m not to sure of the cleanliness.
Eric B.
Tu valoración: 3 Pleasant Hill, CA
This Whataburger is one of the first fast food joints that are convenient after I hop in the rental car at IAH and head towards Houston. I also remember the first time I used the drive-thru lane. I was having a bout with kidney stones and ordered a burger and fries to compliment the cranapple chaser that I brought along for the ride. It might not have helped my condition, but the combination sure tasted good! When I visit the Lone Star State, I think of Whataburger. It’s not In-N-Out, but it’s a decent burger. I also appreciate that my fast food burger is delivered relatively quickly, especially considering the competing Fry’s and Walmart traffic, and the potential hazards of entering and exiting.
Minnie T.
Tu valoración: 4 Houston, TX
I always call this place«Water-burger» which annoys my bf, but I can’t help it! It sounds better even though it doesn’t make sense. To get into this lot is crazy dangerous. There is a Walmart across the street and a Fry’s Electronics nearby, so it’s always busy to get into and out of. There is, at least, an accident once a month. So, be wary of entering and exiting. I’ve never been disappointed with the quality of the food. It’s always piping hot and delicious. I had the honey chicken strips BBQ sandwich, and geez, that was a bomb sandwich… even though it was over 1,000 calories. Their main meals are always too much, so I always get the kids’ meal. Hey! It comes with fries, coke, toy, and… a cookie! Seriously, that is a great deal for under $ 4. I can never resist that. The drive-thru really blows though. It’s always slow, takes about 10 – 15 minutes. Once, I waited so long that my car almost overheated! It was reaching the«H» by the time I paid for my food. That must tell you that 1. the drive-thru takes a long time and 2. I needed to get my car fixed.
DVS A.
Tu valoración: 3 San Francisco, CA
So I was on a business trip, it was 2:30am and I’m hungry like a mofo. where or what to eat??? Drove around on Westheimer Rd and I see a fastfood spot with a 24hrs sign, WHATABURGER! WTF is that??? Pull up to the drive thru and ordered me a bacon cheese burger with everything. What was different than other burger fastfood joint was the guy pull out a tray of sauces(kinda like the Mcnugget sauce) but it was catsup, mustand, hot sauce, honey and etc… This fastfood joint has customer service, I wasn’t sure if I was supposed to tip them or what? anyways burger was ok but I guess it’s a Texas thang because when I got back to my hotel there were a commerical about it. Anyways I think In & Out Burger in Cali is still the best!
Arick R.
Tu valoración: 4 San Francisco, CA
For all you burger fans, this is the place for you to go in Texas. It’s the In-N-Out of Texas I guess because this chain is everywhere and it was packed for lunch when I stopped in. Their burgers are simply good quality and their service was the best I’ve ever seen in a fast food joint. There were«waitresses» almost coming around to check if you needed more catsup, napkins, or whatever. They pile the burger high with shredded lettuce, onions, and mustard; catsup to be added at your own discretion. I was glad to be able to try a Whataburger; it was well worth the stop.