Trash Hauling Fast

We had just finished remodeling our new house and moved in, so our garage was almost completely FULL of garbage — you could barely walk in it! It has been raining every single day for the last week and it was too much to set out for regular trash pick up, so I called Kevin. He came out that same day, and he and his super helper loaded up all the trash and took it away! They were polite, quick, careful, thorough (even picked up the nails on the floor) and a pleasure to deal with! I can now use the garage for what it was intended for — thank you!

I spoke to Kevin last week about a huge pile of tree limbs and branches that I needed hauled away from half my tree suddenly falling down. The pile took up half my driveway and just couldn’t wait until heavy trash pickup. Their website said same day service, so I was excited to see the pile leave so quick. Kevin said they’d be out that evening and he’d call me with an estimate, even saying they’d invoice me. Yay for not interfering with my schedule. However, pile still there when I get home. I call back on Monday morning. Kevin apologizes saying they got slammed and swore they’d do it that day. Still there that evening. By this time, I’m SO frustrated. Wednesday I call again and reiterate to him that they pile MUST go asap and if he doesn’t show, I’m going elsewhere. Once again, never shows. DO NOT DEAL WITH THESE PEOPLE! They never call back to explain why they never showed, nor even come to pick up the pile. What ever happened to common courtesy? Needless to say, I have another trash hauler coming out this evening in hopes the pile will finally disappear!