Tommy Rogers Collision Center

This is the only review I’ve ever written on Unilocal because I just had to tell everyone what a terrible experience I had. My car had a broken window and a deep scratch on the door. I pre-​paid for the repair but instead of fixing the window and the door… They basically charged me $ 600 for replacing a window that doesn’t actually roll down with the automatic button. They never fixed the scratch… They only put what looks like black finger nail polish on it. It looks worse than it did before the «repair.» Tommy told me that he was going to reimburse the difference when my original check cleared (I called the bank… It had already cleared a month prior). This place is shady!!! I was referred by my fiancé that had a positive review but my experience was the complete opposite. Save yourselves the headache and money. I wish I went to my dealership. Would have definitely been a better choice.

Thank you Tommy for the excellent service fixing my car yesterday. He has done great work for my family in the past. I have a teenager who has had two boo boos with her car and Tommy gave me a great price so we didn’t have to deal with the dreaded insurance company! He also replaced her cracked windshield for $ 100 less than the tv competitor!!! I will continue to work with him, he always returns calls and just does good work!

Worst job and customer service ever. I now have a two tone paint and the owner said go fuck yourself to me. Wow will never go there again. Strongly urge you to go elsewhere

It was actually about a year ago that I brought my boss’ car in to get a dent repaired, but I just joined Unilocal recently and am getting caught up in reviews I should have written before.
The dent wasn’t enormous, but it was visible, just above one of the rear tires. My boss had fallen for one of those mobile dent repair services — gypsies working out the back of a van — and they put on a crude show of trying to fix the dent right before they tried to rob him. So, realizing there was no cheap way out, he sent me to find the best body shop in Houston.
The dent was on an awkward place on the body, actually spanning two panels. It wasn’t going to be cheap. But I drove around to the places that seemed the most promising after a Google search, and visited a few that friends had recommended, and I have to say, my friends are getting ripped off! The quotes were over $ 1,000 in most cases.
When I got to Tommy Rogers, Tommy was the best salesman I’d come across so far. He seemed genuinely caring, more than eager to show me around the shop and let me see some other work that was currently being done. I was sure the estimate for such personalized service was going to be high. It wasn’t.
Tommy quoted me a price hundreds of dollars less than any other place I’d visited. And for no extra cost, while his team was working back there anyway, he had them punch out a few other minor dents on those panels.
The car came back pristine, the work still looks great to this day, Tommy epitomized customer service, and I got the best price.
My boss was living in Midtown at the time, and it was absolutely worth the drive to Tommy Rogers. The man and his wife run an old-​fashioned, trustworthy, quality shop, and I’m writing this review to make sure they stay in business for as long as I need them.