Texas Children’s Pediatrics

Don’t let Dr Lee do physicals on your young girls. He did a breast exam on my 10 year old that was not required on her physical paperwork. He also marked unobserved genetalia on my 13 year old’s physical paperwork. He’s a freak.

Don’t bother making an appointment time. Those are just suggestions. Oh but if you do make an appointment then don’t be late or you will be rescheduled. Going on 1−½ hrs and haven’t even been called back to the tiny waiting room yet.

We had a few bad experiences with other pediatrics facilities around Pearland and almost gave up hope of having a pediatrician close to our home, but then we gave this place one last shot and are certainly happy that we did.
The front desk staff is exceptional, the office manager Dawn Luna is super accommodating and our pediatrician Dr. Chun is amazing! Our 7 month old boy is always very comfortable with Dr. Chun and the nursing staff.
The facility is very clean and well maintained, they have a separate waiting area with a TV for infants, a huge patient lobby area with enough room for kids to be kids :).
The nursing staff is very aware of hygiene and takes extra care when handling the baby during weighing and measuring process.
I didn’t know picking a good pediatric facility and a pediatrician would be this much of a challenge, but are very happy we found this place!!!

I called to make an appointment for a new mom consult and was told that the office did not conduct them. You are expected to pick a pediatrician without meeting them first. No thank you.

We started off seeing Dr Cook & he wasn’t very friendly but he was recommended to us. He seemed somewhat dismissive of our concerns & questions about our child. Luckily Dr Cook was out on vacation one time so we were seen by Dr Freeman. I must say I instantly liked Dr Freeman. She’s personable, caring towards our baby, patient & answered all our questions. Her bedside manner is AWESOME! Most of the nurses are friendly but the front desk clerks aren’t as welcoming.
I knocked off one star because you can schedule wellness visits online but not regular office visits even though it’s listed as an option.

The wait times at this office are ridiculous. I really do like our dr, but definitely plan on an hour… Maybe just take a half day and play it safe while you’re at it. Again, love our Doctor, she’s cared for our daughter since her birth at the hospital, just wish it was easier to fit into our days.
Office is really nice too, aside from all those germy kiddos. But I have my own so no judge-​y eyes on my part.

The wait times at this office are ridiculous. I really do like our dr, but to have an appt at 9am (first scheduled for the day) and then not see the dr for an hour plus after is insane. So with that said, plan for about a 90 minute visit.

We love the doctors and nursing staff here but the wait is often takes so long that irritate me especially when you have to deal with your sick kids. The front desk staff who take the appointments over the phone is often rude and unpleasant as well. The office manager has to re-​train his/​her staff on customer service in person with children’s parents and over the phone too! Like this morning Shelby I believe was her name. She sounded irritated when I asked her whether she has other doctors than our doctor that we can see since the appointment available was not the best time for us. I said ok we will take that since there’s no other slot. She just hung up without re confirming our appointment. We thought of changing to other clinic but we have been seeing Dr Smith since both my girls were born. A dilemma indeed!

As much as we love our doctor. Not happy with their scheduling. I think it unacceptable that it’s going to be 2 months before they can do a 2 year well visit for my daughter to get her vaccines.

I would have given 5 stars I absolutely adore Dr. Freeman but the women who check you in and answer the phones are pure evil!!! Always hateful and rude to me, not sure if it’s because I am covered in tattoos or if they are this way to everyone. It’s to the point where I am ready to take my business else where. Every time I have to deal with them I leave feeling like less of a person. I don’t even know how to go about dealing with this, would love to go somewhere else but I LOVE Dr. Freeman

Dr. Jimenez is excellent with my little ones!!! She knows how to make the toddler somewhat comfortable (as comfy as you can make a 2 y.o.) with being at the doctor’s office.
The staff is also great. And they have some Saturday hours.

Unless you like to wait over an HOUR to see the doctor, then this is the place for you! I had a 11:50am appt yesterday. I was called back to the patients room after about 10 minutes. I sat in the patients room with my 17-​month-​old daughter in my lap for an hour. She was getting stir crazy and rightfully so. By the time it was 1:10pm and still no sight of Dr. Kinalska… I had had enough. NEVER even saw Dr. Kinalska. Dressed my daughter back in her clothes and left. Ridiculous! I understand waiting for 30 – 35 minutes, but an HOUR?! I had an eye dr appt for myself and was late for that. Needless to say, I will not be returning. No time management here! It is painfully obvious that they do not value YOUR time at this office.

The physician and nursing staff here are great. My main complaint is when my son and I not only arrive on time, we arrive 15 – 20 minutes early. Checked in with a rude front desk staff aged 50+ with glasses only to find out come noon she never even put our name on the list to be called. Running a 101 fever and tired, my son and I patiently waited. Nurse was very apologetic and I understand. Based on my observation in every medical clinic I have ever been to, it is more than likely a requirement to be rude, careless or lazy to get hired for a front desk job. Again, outstanding physicians and nursing staff, but occasionally you will find yourself working with not so great staff up front.

Typical awful wait times at the doctors office. Why give me a 850 appointment if the doc is going to show up thirty minutes later. Be prepared to spend a couple hours of your day.

Wow! After a HORRIBLE experience with my OBGYN, I am so happy I found this amazing practice of great doctors. My main doctor is Dr. Freeman, we absolutely love her. She takes her time and answers all my (sometimes crazy) questions, she is genuinely caring about our daughter as if she was her own. Very down to earth and positive. love love love her.
I recently traveled overseas to Israel and had an emergency illness with my daughter, so I called the after hours line, and they actually connected me right through directly to Dr. Freeman. Such amazing service and commitment to help my daughter and make me feel at ease. In contrast, I had to see the pediatrician from HELL in Israel the following day. He literally examined my daughter for 10 seconds and kicked me out of his office within 5 minutes. When I asked a question about the medication, he cut me off mid sentence and told me I was insulting him. He then whipped out his American Academy of Pediatrics card from his wallet and threw it in my face. I cannot believe how horrible the doctors are over there! I am soooo happy I am American and have these amazing doctors treating my daughter here.
Tonight I saw Dr. Chapman because we had an emergency and Dr. Freeman wasn’t available. He is awesome! He really took that extra step and printed out a lot of information for me, gave us an in office treatment, as well as prescription. Turns out, the pediatrician from Israel was wrong with his diagnosis (not surprised). Dr. Chapman took a lot of time and you can just tell that he really cares from his heart. He is truly passionate about his work and helping our daughter. I can’t say enough great things!

We love this group of doctors, especially Dr. Cook!

Highly professional, and great, new, clean facilities. Helpful staff and shorter than expected wait times.

The doctors and nurses here seem good enough but the waiting times are ridiculous. Currently sitting here about two hours after out appointment time waiting for the doctor.
Never had the doctor come in less than an hour after being taken back to the room.

The wait here is just ridiculous. Not once have we been in to see the doctor in less than an hour. When you have a screaming infant, this is absolutely unacceptable. We are finding another practice with more respect and consideration for their patients.

They have a great doctor and nurse staff but the front desk is RUDE. They dont listen to anything you say, they interrupt you, they give you an attitude. I’ve been gong since i was younger when they were located at greenbriar. Once they moved to kirby everything changed .I had to find a new doctor because of how rude the front desk is and i stopped bringing my kids to see them too.

Great group of Doctors!