Omg Awesome place I transferred from Sprint and everything was easy peasy. The Reps were great even the managers were hands on. Yes it was a crowd but they keep everyone updated and keep everyone in the know. Also they helped me transfer everything that was in my old phone when I say everything I mean everything. Totally going back here :)
JustMe A.
Tu valoración: 1 Houston, TX
Walked in, a packed crowd of people. Didn’t know who worked there. No one in the front to greet you. There were so many people in there I thought they were giving away something for free. So after 10 minutes of trying to see who could assist me, I asked what are you’ll giving away today. She said nothing are you on the list I was like ummm on the list for what something free! I just need to correct something on my phone. And I was still told to get on the list by whoever she was pointing to. I can’t tell who worked there and who were just customers. So yea I just called another location and went there. This place was unorganized and bad customer service.
Lisa A. S.
Tu valoración: 1 Houston, TX
All employees busy with sales, not one station is assisting with payments, I detest coming into this location
Chinemelu E.
Tu valoración: 4 Istanbul, Turkey
The staff is very informative about every device in the building I asked about. I never felt obligated to purchase anything because they made me feel very comfortable. Even when I come in the shop just to ask for assistance with something regarding my account or phone they are always willing to help and usually find the solution to my problem.
Enrique G.
Tu valoración: 1 Houston, TX
Horrible we came in and wanted to see if they could cut the SIM card for my dad since he bought a new IPhone 6+ but they said that the couldn’t cut it and they had to sell him one for that phone, while I had the same problem with my IPhone 6 and they cut it an I was out of the store in less than a minute when I went to the Galleria wher they cut it for free.
Lou C.
Tu valoración: 3 Houston, TX
This is would be my favorite store during the week. Except after 5 on Friday afternoon, this store became a discoteque. They turned up the volume and let that Latin music blasting from a tiny boom box. Not saying it sounded good, but I got nauseated when I had to talk louder than the music. Most of time, I was like a ninja to them. Otherwise, the staff were friendly during the week days. However, they are not very caring to resolve issues, but they are good at helping
Kelvin D.
Tu valoración: 3 Houston, TX
This is the first Tmobile store that I am in and out each time I go in. These folks rock at this location. I was in total shock. Will continue to visit this location for my Tmobile needs.