Sunroof King

I went here to have the fabric on the sunroof replaced and not only was the owner rude, I was treated like a criminal. I called before I went in to get a quote and was told one price and when I went there, he said that he has to charge me more because he didn’t remember the quote from earlier. I drove across town and needed it fixed badly so I decided to pay the extra $ 50. He then ran my vin to see the car value, where I bought it, remaining balance, etc, then matched the information with my driver’s license. When I asked him concerning it he said «I have to be cautious because you could of brought anyone’s car up here «and he had to make sure that the Mercedes was mine. When it was time to pay, he took my credit card and matched it with the car information and the credit card one more time and said «with some people you can never be too careful» I had asked the others that was there and was told that they wasn’t.

Owner is extremely rude and did not give attention to us at all. He did not even want go show us the product. He just said: «are you going to take it not? It’s on my warehouse i cannot get if you will not take it». Avoid this place.

Picked up my car today. It is OK, but I am not quite 100% satisfied. Small details, as described below:
(1) Car was promised for yesterday PM. I understand there might be delays (this is not unusual for repair shops). However, I got nervous because I did not receive a call to advise it would not be available on time. (I followed-​up on it.)
(2) Initial quote was not honored. I received a call advising of a 40% increase because additional work was needed. I needed my car, and it costs me more than that to not have it available for use, so I advised them to move forward with the additional work. What bothers me is that the additional work was foreseeable at best (assuming it was an honest assessment).
(3) There are a few small details that are not quite to my expectations. Not a big deal, but they give the appearance that attention to detail is not top priority.
Bottom line: If I had a need for service again, I would research much more than I did, and perhaps visit a few additional shops before making a decision.