Smoke N More

Very disappointing. Visited for the first time after seeing the positive reviews and my experience was nothing like what I expected. The selection was limited and the customer service mentioned in all the other reviews was lacking. I’m new to vaping so I was excited about going to knowledgeable people to get started. I asked questions but the staff left me more confused than when I came in. I blindly trusted their «expertise» and reputation for low prices and bought a kit that I wasn’t sure about. After further research I found that their prices are much higher than other places in Houston (A day after my purchase I found the exact same kit at a shop closer to my house for $ 30 dollars less)
I called today (12April2016) to ask why the price was higher than other places and see if I could return the kit and the guy promptly hung up on me. I wasn’t angry or yelling so I felt very disrespected. I was ready to drop a lot more money on some hookah setups for a new business but I definitely won’t be going back to this place.
I’m easy going and really hate complaining, but this place left a really bad impression so I had to share my thoughts to warn others. Shop around and do your research before trusting all the positive reviews.

Cool staff. Very helpful and patient with my inability to work the vape pen I had bought elsewhere.

Amazing customer service, from the guy with the tattoo on his neck. He have me all the information and more on the mega cleanser. I now have an amazing job thanks to this dudes help! They also helped my boyfriend find a one hitter that is perfect. Love this place!

What a great place. This shop will be my main shop from now onwards. Great people working there. Good job guys

Smoke n More is an amazing smoke shop the staff here is awesome! Not your usual lazy stoner staff that doesn’t give a crap about you!!! These guys here are more than willing to get you setup with what you need and aren’t rude about it! There selection of pipes etc is amazing and will definitely keep you busy trying to decide what you want!!! Great prices great staff great product!!!

I have been here a few times and even brought a friend or two with me based on decent experiences. A friend and I purchased ecigs at different times but I was present for both and was promised a warranty should anything happen. Well, both my friend and I experienced problems, my friend having suffered worse but when we both went back to rectify the situation, we were met with blank stares and clueless employees who could do NOTHING to make the situation right. When we described the employee that worked there and sold the ecig plus warranty promises, we were met with the response of «oh, well they don’t work here anymore.» My friend, not wanting to rock the boat too much considering these things weren’t hundreds of dollars but closer to $ 50-​$ 60 asked for just a small consolation or discount on his next purchase and was not offered a single thing. I would think that a small business who survives off of referrals and positive word of mouth would go out of there way to remedy a situation in which they are clearly at fault but in this case, Smoke N More wanted to save a few measly dollars and let two disgruntled customers walk out. I have since then referred everyone I know AWAY from this store in light of better customer service and products, such as at Herb N Legend.

Nice shop with plenty of stuff. Not just a «head shop» but lots of tobacco products and e-​cig supplies. I did think they were a bit on the high price side though not totally unreasonable. Staff friendly and helpful.

Pretty great experience my first time in, theyre open when they say they are and the staff is VERY friendly. I will say the only reason I give ⁴⁄₅ is they have some products a bit higher priced than a shop down the street but supposedly they price match. Didn’t really inquire on this my first time there and not sure if I want to waste the effort to stop by and ask, unless my regular shop is closed

GREATEST SMOKE shop ever!!! The workers are extremely helpful and super nice! I love how they DON’T push anything on you and just inform you of the product so you can decide unlike other shops. I have been coming here since their grand opening 2 years ago and I moved but I drive those 10 miles because their service is worth it and plus they have a HUGE selection!!! I will keep recommending this shop to everyone not only because of their selection, customer service, but also the prices are decent for the quality of inventory they carry!

There are other stores that are seedy and employed by teenagers who giggle at every word you say. There are other stores that charge outrageous prices just because they can. This store is nothing like that.
When the guy working realized we had never been in before he told us to let us know whatever we were interested in and he would give us a first time buyers discount. There were really pretty glass blown hookas for great prices here. I was in love one particular blue piece with swirls, but alas, I already have a hooka.
Great staff, really nice selection, really great prices. One of the best head shops in the area.

I came here after a quick search for a head shop and this was the closest location. Easy to find, it’s in a strip center right across from the old Dairy Queen. The gentleman was very helpful and had me in and out quickly. He even gave me free lighter and a key chain to bring in which would give me like 15% off or something every time I brought it in.
They have a decent selection, though seriously lacking in shisha. Or at least the brand I like – Fantasia. At least the coals were cheap, like $ 3 or something. Glass screens were 3 for $ 5 which is pretty pricy in my opinion but the sign on their door says they’ll beat any competitors price. Guess I’ll have to start noticing prices…
Small selection of incense when compared to Bazaar Bizarre. They have a box on the left side of the store of odds and ends for $ 2.99. Never know, could get lucky and find some cool sunglasses. I bought a nose ring here ($ 3) and haven’t been able to get it in yet because it’s much larger than what I’m used to. But they only had one size and through the case it was hard to tell.
We have been here on another occasion when we were looking to find a replacement for a broken piece. The guy helped us as much as he could, but I think he was missing a few screws because he looked at us like we were crazy when we were describing it. We’ll probably have to bring a picture in.