Sawyer Heights Lofts Luxury Apartments

The locations is phenomenal. Amenities are great! The manager is really knowledgeable and cares about the community. Neighbors are decent. What more could I ask for?

I have lived in apartments for over 20 years and this is 2^nd in line of the worst places I have lived. The worst had someone actually murder a baby and that was in Dallas. Since I have been at this one, I have seen and/​or experienced the following: gates to the garage broken and take long to repair; leaks in ceilings when it rains; multiple cars with broken windows due to break ins; multiple cars on cinder blocks because someone came in and stole the wheels. This has happened on more than one occasion. I have also spoken to a tenant whose apartment was flooded on the second floor something that happened on the floor above. They had over one foot of water in their apartment. The management will try to say they are not liable and will have you sign the longest lease agreement you have ever signed. Greystar is the management company. Please look online and see them on the news. Greystar has never answered or returned phone calls.

Staff is super friendly and always remembers you, repairs are speedy, amenities are amazing! Location beats all with Target literally next door, and guest parking is never a problem with the huge parking lot, which is something other complexes definitely don’t offer. Can’t stress enough how amazing the Sawyer Heights Village is. Petsmart, a vet, two salons, massage place, ice cream shop, etc. Also, it may not be the fanciest restaurant/​bar but Chili’s is a 3 – 5 minute walk from any unit in the building which is very convenient (order the chips and guac or queso to go for your next party, ready in 5 minutes).
The building is huge and has a really fun pool in the summer, and you’ll always see a group out there on the weekends having a bunch of fun. Everyone that lives here is very friendly and welcoming. You honestly cannot beat the community here. I previously lived at 2411 Washington and it definitely didn’t have the same atmosphere.
The staff keeps the complex clean, but any complex as big as this one is going to have some lag-​time with upkeep, but I’ve never noticed anything major standing out.
If you’re looking for a quiet relaxing place to live, I would suggest looking at a unit that faces into the reflection pond. You wont get I-​10 noise or the parking lot from Target.

Could be better

Great place to live! I have lived at Alta Heights and 2411 Washington and this is by far the best out of the three! The staff are helpful and really nice and my neighbors are quiet.

Love living here and love the staff. While every property has its challenges, I’ve had s great experience over all. The staff is very personable and seems to really care about any challenges we’ve had. The leasing manager, Karmyn is an absolute gem!
Positives: convenience, proximity to night life, hiking trail access, quiet, lots of amenities, great staff
Negatives: cleanliness has been an issue but nothing major. ease of access for guests– which isn’t necessarily the worst thing.

Great place to live. Friendly and knowledgeable office staff. Great location. Very pet friendly

Save yourself the hassle and look somewhere else. We have encountered several issues throughout our lease so far and are counting down the days until we can move out.
1. Key fobs stop working about once a week and you are left stranded outside of your apartment. This is especially troublesome if you come home at odd hours and the office is closed so you cannot have it reset and have to wait for someone to let you in.
2. Front office personnel is not helpful and often gives you attitude for the issues you are facing! I’m a very patient person and they have tested my patience too many times to count. I no longer take my problems to them because they do very little to solve them.
3. Car break ins and burglary attempts happen all of the time. Which is interesting because I pay rent and have a difficult time getting into the building myself when they key fobs don’t work but somehow break-​ins are a regular occurrence.
4. The parking garage is horribly designed and driving/​parking in it will likely frustrate you. Especially if you don’t live anywhere close to where it is.
5. Hallways ALWAYS smell terrible and let owners let their dogs use them as a restroom.
6. Amenities such as printer/​copier, and the workout equipment are never in working order.
For as much as this place costs, you are better off somewhere else. I’ve lived in apartments before and have never dreaded coming home like I do at this place. At least find a place where the management is helpful and caring which is not this place!

Grey Star property management took over this building about 1 year ago. It has been down hill on building maintenance and community management ever since.
Example 1 All 3 treadmills have been broken for several months. They have been notified by email and in person by several tenants. No repairs have been made.
Example 2 Security doors are broken at trash pick up and several other locations in the building. No repairs have been made after several break ins.
Example 3 key fob locations by entrances randomly work. No repairs have been made. Meaning you have to stand outside waiting for someone to let you in.
Example 4 They have improperly direct billed the entire building 4 times in less than a year. Meaning if your out of town you have to find a way to pay them or get late fees.
The location is amazing for biking, weekend activities, and cutting down work commutes. They also have free workout classes put on by an excellent instructor. I would rent some where else until they get new management.

Overall I really liked living here. There are a lot of shops within walking distance and bars are a $ 5 – 10 cab ride away. The amenities are outstanding. You will get more for your money here compared to Midtown and it’s quieter. Easy freeway access was always a plus. Every apartment complex has their problems so if you can’t handle them, buy a house– and lose out on a free pool, a free gym, free maintenance, parking garage, skyline views, etc. If you love pool parties, this is the place. I only moved out of here because my roommate moved to San Diego.

Just moved in about 2 months ago & I love the location. I moved into a one bedroom place, and it just seems like if I had to I could get everything I needed right in this area, which I love.
The bike trail is awesome — goes right to White Oak Blvd which is cool for grabbing a drink & not having to drive home, (although drunk biking is not encouraged,) at least it is on a path and no roads to get home.
I feel super safe here and have not seen any problems with people getting broken into. They have a key fob to go through most doors and things like that leading toward where the rooms are, somewhat annoying — but necessary I guess.
The parking garage has one of the best views of Downtown Houston in Houston in my humble, but accurate opinion. I love to go up there any time of the day & look at the city, it’s awesome.
I have had a couple of service requests, but they are taken care of the very day I request for them to be taken care of, it’s great. The staff has all been very nice and accommodating to me as well.
The pool is awesome, they have a neato little pool room to play pool and look at the pool in:) Free coffee, tea and hot coco type things as well for all residents. The gym is decent, I like getting outside on the bike trail or riding down to Buffalo bayou which isnt more than 2 miles away.
Overall, a great place for me to live, very quiet & pet friendly. Don’t rely on reviews from years ago!

I’ve lived here for 3.5 years, and up until the new management took over, my experience has been mostly very positive. Like a couple others said, there are more issues with break-​ins and vandalism (someone recently lit the mail area on fire — what the heck?), and there’s no follow-​up communications regarding any issues that do occur.
Also, in the midst of 100-​degree heat, my A/​C broke. I called Friday in the morning, and they promised to bring someone out to fix it. I was going out of town all weekend, but turned off the unit and taped a note on the unit explaining the issue. I called Sunday to ensure it had been fixed — they said it had — but when I arrived the note was still there, the unit off, and still broken. Management did send someone to fix it Sunday night, however it’s two weeks later and it’s broken again.
Officially not recommending this place. For the amount I pay in rent, I expect to have my A/​C fixed on day one, not lied to, and then not experience the same issue two weeks later.

Terrible place to live.
1. No way to get a moving truck to the freight elevator
2. If you live on the side facing I-​10 forget about opening your windows due to traffic noise.
3. Depending on where your apartment is located you can expect a walk of 170 yards to the elevator.
4. They can’t seem to figure out how to keep track if you’ve picked up a package
5. They try and charge you for pet treatment to carpet after you’ve moved out for $ 120.00 even though you never had a pet and there was no damage to the carpet.
6. They’ve had several break ins in the parking garage
7. The entire fourth floor reeks of pot
8. Residents use the hallways for pet bathrooms routinely

This place has really taken a huge hit since the change in management. Current resident of 3 years but I’ll be leaving soon.
Major issues like break-​ins are an ongoing problem and notifications from the office have pretty much stopped. The office hours have been shortened to the point that if I don’t leave work early, there is no way I’ll be able to pick up a package until the weekend. They have not been able to successfully set up an online payment system since they took over nearly 4 months ago. How a company like Greystar can fail to set up online pay completely escapes me. Not being able to pay rent while I’m out of town or on mobile is a huge issue for me.
Also minor issues are now much more common than they were previously. Gas in the grills are frequently empty, cups and water in the gym and often empty or out of stock. Routine maintenance appointments seem more difficult to make.
I definitely miss the old staff. I know absolutely no one who works here anymore. Can’t wait to move out.

I really like this place. It’s super clean and safe. It’s near a bike trail that can take you to the bayou. The lofts are very dog friendly. I see many people walking their dogs right outside of the Target parking lot.
The lofts are also located next to many stores and restaurants. I can name off a few: Petco, Panda Express, Chili’s, AT&T store, Target, and a dentist place. I’m leaving quite a few stores off I know but very convenient for those that just want to park their car and hop to the store for a few things.
Very conveniently located south of I-​10. If this is how you get to work. Super quick and easy highway access. The facility has a few quirky things you can take advantage of including: reflection pool, gas grill, out door fireplace, jacuzzi, swimming pool, library, public computers, gym, pool table, and common area to drink complimentary tea, coffee, and hot chocolate.
I believe the pricing is ~$ 1400/​month for a one bedroom loft. I do not know of the other bedrooms.

I’ll try to be quick. This is a wonderful place to live. I lived here for a little over a year. It’s clean, reasonably priced, conveniently located, and most of all the management team (Zitha, Jason & Co.) are the best I’ve ever dealt with. They are courteous and more than willing to address any questions or concerns you might have. On one or two occasion I needed someone to come to my unit to «fix» something and it was taken care of immediately. You can’t say enough about the property management. Moving on. Parking is ample and safe. Can be a little crowded around the turns but shouldn’t be an issue if you use reasonable care and judgment. As for the pool area… I admit I like to have a good time and that’s what you’re gonna get during the summer at the pool. Sure, you will experience increased levels of noise during the «pool» months but this is mostly just on the weekends. I lived above the pool, in a unit that faced the pool. Noise was almost never an issue. Helpful hint: It certainly isn’t an issue if you’re in the pool drinking with the party. The grounds are as clean as anyone can reasonably expect them to be. The building allows pets. Pets are a good thing. But when you allow pets sometimes they have accidents on the carpet. These things happen (I think I read someone complain about this in a previous review or maybe on a different site) and for whatever reason some (very few) people choose not to clean up after their pets. That said, it was my experience that these pet accidents were always cleaned up immediately. The extra amenities (fitness room, resident lounge, internet café, and game room) were always clean and available to residents. I used the fitness room a lot and found that it got the job done. Lastly, the location is conveniently located. You don’t know the meaning of «convenient» until you lived next to a Target. What’s that? You need shaving cream, a spatula, three avocados, and pack of white Ts… be back in 10 minutes. That’s how you’ll roll at the Lofts.
All in all this is a great place to live. I regret having to leave (moved to get closer to work and sadly more bars). If you want higher-​end living but you don’t want the noise/​uncleanliness of Midtown (but still close enough to the action on Washington/​The Heights) then this is your place. Keep in mind, you’re living in an apartment complex. That means you will be living in a building with hundreds of other people. You have to accept some level of noise/​mess. That’s just life. Some of these other reviews (again maybe at another site) weren’t fair or reasonable. If you don’t want to deal with the noise and temporary mess of others I suggest you pony up and buy a house in the suburbs, and get used to your 45 minute commute. But the management team at Sawyer Heights Lofts is the best I’ve ever had the pleasure of dealing with and I think that counts for an awful lot. If you plan on moving to the Washington Ave area and don’t at least look at this place you’re doing yourself a great disservice.

Very nice building with excellent security and friendly staff. The pool is the place to be during the summer and the 2^nd floor library and game room is top notch. You get what you pay for.