River Oaks Imaging & Diagnostics At Willowbrook

When you need an MRI, the last thing you want to do is sit in a waiting room for hours.
Sure, I was patient and nice about it but I kept looking over at the sign that instructed patients to contact management for any wait that was over an hour. Finally, I did ask to speak to someone but was told they didn’t have anyone available and pointed back to my seat. After more time in the seat watching The Price is Right, I asked them if they had an appointment for me. Clerical errors are common and it pays to ask these questions just in case. The employees of River Oaks Imaging and Diagnostics were not amused. I wasn’t trying to be funny.
You see, I’m the kind of person that needs Valium to be shoved inside the MRI machine so any way prolonging the inevitable is far too long for me. The hours sitting in the waiting room seem much longer when you dread the MRI more than a reasonable person should.
I finally got in the back and they got me in and out fairly quickly. I still think they lost my appointment but at least I got the whole thing finished without further delay in the back room.
If I had to do it all over again, I would go with another provider as this process was slow and took up most of my day. There are other places to get MRIs — River Oaks Imaging and Diagnostics is on my list of places to get one.