Great customer service. When I called, someone explained to me the different plans and different types of chemicals that were recommended. I wanted to use a local business, and they are a local family business, that’s important to me. The young men have come 2 times and they were both courteous, helpful, and they explained what they would do before spraying anything. Robert came here and I described the ant problem we were having and he knew just what to do. Usually I don’t believe them when they say it won’t smell. It really DIDNOT smell. It’s a synthetic repellant, and the reason I chose them was for the organic natural stuff, but I also don’t want ants in the house because I have a toddler so I went with the synthetic stuff and I’m glad I did. No smell and not harmful to pets or toddlers! Ant free home, here.