PreFlight Airport Parking

I’m convinced many of these reviews are fake! My experience getting a shuttle back to my car from the airport was horrible. I called and they said a shuttle was 5 mins away but all I kept seeing was shuttles from this company passing up terminal B. The dispatcher said those were other shuttles. There were a few of us at this terminal B. I called to make sure it wasnt the wrong location. I asked the taxi stand information booth and I found out we were in the wrong location. Why couldn’t the dispatcher tell me??? I asked her 2 times!
Only saving grace was my shuttle driver. He was very pleasant and personable. If he wasn’t there, I would change this to one star!
Most, if not all the spots are covered. It was only $ 6 a day and they give you a bottled water when you leave.

Great shuttle service. Easy to park. They give you a little card with the parking spot where you parked so you don’t forget (unless you lose it). Covered parking is complimentary to upgrade to if there is space available. And the loyalty program is a great perk.
We use this place all the time for whenever my mom is going out of town for a few days.

Tried them twice so far and very happy with there services.
Easy online reservation with clear explanation of the options available. Payed for uncovered but received complementary covered parking twice. As soon as I parked the car the bus driver (s) were available and helped me with the luggage. Buses were clean and drivers were courteous. Waited for no more than 5 minutes and we were on our way to the airport.
Upon returning, I called and they immediately answered and confirmed the presence of a bus in the terminal. And yes, the buses were already waiting for us. Again, drivers were courteous and buses were clean and in good shape.
Conclusion: So far, very happy with the services and the great value. They have my business.

PreFlight Airport Parking has always been my go-​to parking lot for every flight out of IAH! It’s usually the cheapest out of the nearby competitors, but my favorite part about this parking service is its unusually frequent shuttle service. Everytime my car pulls in a parking spot, there will always be a shuttle standing by as I take my luggage! On my return trip, their shuttle will usually be standing by or coming shortly after I got out of the terminal; if not, just a call and a shuttle will be there.
I thought it was nice that the airport-​bound driver will also write your parking spot on a paper slip that you can hand to the lot-​bound driver. I mean who’s gonna remember his or her parking spot after a vacation?
Anyway, its cheap rate and frequent shuttle are no secret to frequent Houston flyers so the lot can be full especially during the holidays, so please make an online reservation! Sometimes you can even get a free covered lot upgrade at the price of open lot rate sometimes if you reserve early.
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tl;dr version:
1) Cheapest rate in the area with unusually frequent shuttle
2) Make an online reservation to ensure a spot and score a potential upgrade

I used to use a shuttle from my home to the airport but their rates went up extremely. After using PreFlight Parking and impress with their service I will be a repeat customer! Only thing I didn’t like was Greens Rd. It could use a make over but that is something PreFlight has zero control over.

This place is about 100% covered parking. Do a satellite view and you will see. Reserve ahead during Xmas as it was completely booked. Bottled water (1 per person) upon leaving. Lots of buses to take you to and from the airport. One waiting for me when I got to the lot and two waiting at terminal C when I returned. So no waiting around. Driver helped me with my bags without me asking. And no tip jars in the shuttle buses which I always felt is cheesy.

I had a great experience parking at their IAH location. When I arrived and parked as soon as I turned around to grab my bag out of the backseat the shuttle was there waiting to pick me up. It was 345 in the morning and my driver was cheery and helpful.
Arrived back from my trip and as soon as I walked out of the terminal the shuttle was there waiting. Both the cashiers and drivers were super friendly and courteous! Just make sure you print your voucher and bring it with you. Highly recommend parking here!

Very easy to find, extremely courteous staff. If I went to pick up my bags they would insist I not! They handled everything for me. I used the valet service. When I returned, the car was running, hatch opened ready for bags, a/​c running, and cold water waiting for me. Will definitely return!

As good as it gets. Low prices, fast shuttles, helps with luggage, and fast enter/​exit. What else could I want? ⁵⁄₅

Excellent service for a reasonable price. You have to try their Executive Valet service. It is remarkable. During my return flight, I found the shuttle waiting for me. Toke me direct to my car. The car was running, with A/​C on to make it cooler. The truck was already open, ready to put my luggage. someone waiting next to the car. Pick up the luggage, store it in the car in less than a minute, I was ready to go. Not only this, I found cold water bottles waiting for me inside the car.
Excellent Service. GREAT JOB!

We used PreFlight for a trip to Brazil, beginning Sept. 2. The outbound service was great. Our prepaid covered spot was available, the shuttle was prompt and the driver helped us with our bags, loading and unloading. But when we returned on Sunday after an all night flight from Rio, and needed to be picked up just after 6 a.m., no PreFlight shuttles were to be seen, although all the other companies’ shuttles were passing by. I called twice, and asked when we could expect a pickup. They said Oh, you should have called us for an early morning pickup! Their literature and our reservation says they pickup every 5 or 10 minutes after 6 am! We waited almost 30 minutes for a shuttle to come, and that driver was not able really to help with our bags.
I may use them again, but if I do, I’m gonna make sure they know when I’m coming back and will send a shuttle for us in a timely fashion.

We have used this Parking service several times and keep coming back. It is painless and easy, and the representatives are always friendly.

I’ve parked my car here a few times, and I will continue to do so whenever I fly out of IAH. I love this place! Just purchased a brand new car and was very reluctant to leave it here for a few days. When I got back from my trip, my car was unscathed and still had all its wheels on YAY! PreFlight is cheap, and the parking is covered. The parking spaces themselves are pretty wide so you don’t have to worry about someone dinging your car while you’re away. I’ve never had to wait more than 10 minutes for a shuttle bus. The drivers are super polite and always willing to help you with your luggage. Book your parking spot online for cheaper rates and speedier services when you check out! The only down side is Greens Road is a hot mess. Watch out for all the pot holes.

Easy parking, courteous staff, secure location, quick cycles, clean comfortable shuttles. Now if they would just fix Greens road, it’d be perfect!

Pick up was very quick and covered parking was ample.
I came home Sunday to a flat tire, I parked near the gate and tried to get it off, but of course it was bolted on. I started to walk up to the office when one of the attendants at the front told me that she had sent someone to help. When I arrived at my car an employee (Teddy) met me at my car with a air pump, he spent a couple of minutes inflating the tire and asked me to follow him to the garage where he and another employee removed my tire, found the screw in it, and offered to plug it for me! I only declined because my tires are still under the dealer warranty. Within a couple of minutes I was on my way with the spare. Upon leaving, I thanked Mr. Teddy, as he handed me a water. For sure top notch customer service from start to finish. I 100% recommend and will be using them again!

Bus 52, the lady with braids and glasses told us at the terminal to go on ahead into the bus and she’ll take care of the luggages. That’s exactly what we did and trust that she will put all our luggage on the bus. Turn out she forgot one of our luggage!
She drop us off and said she will loop around to pick us up because there were still two customers that need to be drop off. We wait for 15 mins and saw her drove out the gate with new passengers!
I called the operator, who told me that lady loop around but did not see us anymore. FKING LIAR! That’s what made me leave this horrible review. She did not loop around for us and got us waiting. If she tried to help us then I wouldn’t be mad but the fact that she lied about looking for us and we were no longer there. However, they did send a nice man to help us… so I will give two stars.
Won’t be using them anymore. Goodbye.

Great parking option with even better pricing. The shuttles are always ready at the terminal when you need them, even after midnight. The shuttles are nice compared to the 15 passenger vans one company uses…
The staff is always very friendly and I really appreciate the free water bottle (s) upon exit.

Ever since Edgar V told us about PreFlight Airport parking, it’s where we park our car for each trip. They have a lot of covered parking and we always find a spot quickly. The drivers are really friendly and always quickly lift my bags into the shuttle bus. They give you a paper with your parking details on it (which I always take a photo of with my phone for later reference). They are located really close to the terminals so the trip is quick. There is complimentary water at the checkout as you leave.
The only problem is the road to and from their location. The road is absolutely full of potholes (city road, not inside the facility).
I’ve never reserved ahead of time, but I think I’ll do that for our next trip!
4 stars for quick transport, friendly drivers, always a covered spot, and reasonable prices.

I have used PreFlight parking twice now since February. I like reserving and paying for my parking ahead of time online. It’s so inexpensive.
The bus follows you right to your spot so you immediately get on the bus. They quickly transport you to the terminal. I also didn’t have to wait more than 5 minutes for a bus to pick me up from the airport. The staff has always been very friend too.
I love that all parking is covered parking.
I will totally be a returning customer.

Can’t complain about this place. Easy to get to (about minute drive to airport) and a quick process getting in and out. They charge about $ 6 per day for covered parking.
My only quibble was when driving in a shuttle was just sitting in the middle of a lane blocking us from going by. Also, the shuttle driver seemed to be taking her time a little too much on the way to the airport. A little more urgency wouldve been appreciated.
Nonetheless, I will likely use this company on my next flight out of Houston.