Pizza Hut

I placed my order online at 10:33 p.m. it should’ve been here at 11:18 p.m. well here it is 12:10 a. m and guess what no pizza and no one called smh. I’ll be visiting tomorrow to let them know exactly how wonderful their service was.

This place officially fails. I’ve ordered 4 times. The first time was ok, the second, took them forever to get my order, the third time they cancelled my order after allegedly calling me. When i finally got ahold of a manager he told me the shift manager before him did this to two more orders and lied about it.
Today, last straw, same thing happened and so I told them to just forget it, never using this place again.
Someone needs to get their stuff together at this location!

So I ordered the pizza with the hot dogs… well long story short apparently they discontinued that pizza at this location and decided to send whatever pizza they wanted without asking. When I called they were rude and didn’t care that it wasn’t the one I ordered. I asked why it was on the website and the only thing he was able to say was that I can speak with the gm. Failed on filling my order and def failed on customer care!!!

Ordered at 9:30 last night, two hours later after spending 20 minutes on some customer service line (because there is no direct line to the store) and being routed around I was finally connected to the store. The manager told me the payment hadn’t gone through because of an expired expiration date, I guess the website saved my old card.
Nobody notified me that the payment hadn’t gone through, no email no phone call no nothing. They offered me a free pizza but my original order was 40 bucks so they wouldn’t send that out. I insisited on paying for something so I could at least give the driver a tip. I wound up with a free 2 liter and some wings another hour and a half later.
End of story it took over 3 hours to get me anything, I didn’t even get the original order I wanted, and everyone I dealt with was a total jerk. Including the driver who I insisted on being able to tip instead of just making him run out to my place for free.
Guess I’m done with Pizza Hut, no real loss anyway.

Worst experience ever! They quoted me an hour and a half for delivery time at 3 pm on a Sunday. The driver forgot my sauce (which they charge $ 1.00 a piece for!) and didn’t offer to bring me one or anything. Just shrugged his shoulders. My pizza had basically no sauce on it. You could peel the cheese off and just see bread. It was awful.
I tried to call the restaurant to complain and each time I called, someone would pick up the line without saying anything & not respond when I asked «hello?» I could hear people talking to customers or on the phones in the background, but no one talking to me.
Don’t order from this Pizza Hut!!!

There services is ok but can be better i order from here alot because its close to my job sometimes they get it right and other times they dont so its ⁵⁰⁄₅₀

Horrible service!!! I placed an order though the constantly crashing app so I called this location to confirm order. The lady answered and continually spoke to others without a phone greeting, after my third HELLOOOO she told me to «hol on a sec» she finally responded and confirmed my order had been placed, then transferred me to manager where he advised he did not have the order. Lesson learned… never order here again.

This has got to be the wrost run Pizza Hut in the nation. It’s a shame because I like to order Pizza Hut wings and have given this store 4 trys to get it right.
One time they never delivered, once it was so cold it was not edible, and another I called and spoke with the manager and was treated extremely rudely for asking for new (hot) pizza to be sent in place of the cold one that took 1 hour and 25 minutes to deliver.
Buyer beware

It’s Pizza Hut, there’s not much to say about this particular location. I don’t use their delivery service. I usually just call in and pick up my pizza because this place is just around the corner. Why the heck would I want to wait 45 minutes to over an hour if I can just drive there and pick up my pizza in 15 minutes without having to tip?
They always get my order right, so no complaints from me.

Tried to me they didn’t deliver to my friend’s address, when I’m not even a block away (1). Of course they were very wrong. Phone girl also gave driver wrong address, so he ended up at my neighbors (2). She also didn’t ask me if I was paying with a credit card, which I was (3).
How many mistakes can you make in one simple transaction? That has to be a record!

It took an hour and a half for the pizza to travel 1.2 miles and the pizza was cold. Called to complain all they could do was a $ 10 credit as if I would really wanna order there again.

What a let down… ordered the $ 10 pizza any toppings any size… should of just gone with a Tortino’s! IMO: Pizza Hut is just not as good as it use to be! But still the only one with Stuff crust!