Orchid Salon Day Spa

I loved my experience! I am new here from Atlanta, and I normally have to get my nails re-​done within two weeks. Due to me moving, I didn’t have time to get them done, but noticed they have lasted for almost five weeks without pulling up! Amazing. I would definitely recommend getting SNS nails there.

I went today to replace my SNS nails that i usually get done at a salon closer to my job. I have only recently discovered this technique and love how it preserves my thin nails so that they can grow… i selected two colours and nail tech did my nails very quickly and efficiently… i was really impressed with her. I asked how long she had been doing the SNS and she told me 3 years… Overall it was a great experience and i would definitely go back… selection was also really good.
Oh o forgot to mention that i inadvertently hit one of the nails while the tech was doing them and created a dent. I didn’t mention it but she corrected it right away without me having to say anything… great service… also all of the staff was really nice!

Went in her to get my manicure done and I was blown away with this place! It’s so clean and the techs here are very friendly. The nail tech working on my nails did such a wonderful job. She removed the cuticles and cut my nails without piercing my skin. After she was done, she would listen to all my requests on painting and putting designs on my nails. After she was done, I just absolutely love how my nails turn out. I highly recommend anyone living in the area to come here! The services is just wonderful! I’ll definitely come back here again the next time I’m in the city!

Great service, high quality hair cut and good pricing around here in this area… highly recommend!

I wish I could give less than one star. I went in for a set of shellac nails. They talked me in to the new powder nails. They were horrible. They were thick and dry looking. It took another shop 45 minutes to get them off the next day. I paid 75 dollars total with my pedicure for the worst service ever.

Worst mani-​pedi ever! Had one of their coupons. Service did not include anything that was advertised on their website. Prices on website their website are also not what they charge in salon. The salon was hot, dirty and the massage chair did not work. Very disappointed.

I absolutely love this place. Julie is fantastic. She’s always willing to work you into her busy schedule. Everyone compliments my hair. My nail es and toes are done at Orchid every two weeks. I get my eyebrows done once a month, when I get my hair color /​highlight es. The prices are fantastic, everyone is friendly. It’s a family atmosphere and you immediately feel like you belong to the Orchid Family. Julie is FANTASTIC. Ask for Julie if you schedule an appointment. You will not be disappointed.
I noticed my post states I am in Oklahoma City. That is incorrect. I am living in Houston, very close to Orchid Salon. I wanted to make that clear. I used Orchid Salon on Gessner RD and am a very happy customer.

0 stars! Horrible customer service. I went in for a special that included a manicure, pedicure, and facial mask. Although I showed the text message for the special 3 times to avoid extra charges, the lady forgot the facial. Turns out the facial that I was given was not part of the special.
After complaining about the miscommunication on their behalf, I was not required to pay the full amount. But I still spent more money than expected at a place whose customer service is not worth it!

Don’t go! I went for a spa pedicure and shellac manicure. First off, rude service! They kept asking why I did take my nail polish off before coming to them. The shellac only lasted 2 days on my nails and it started chipping. I’ve gotten shellac before from other places and it usually last up to 3 weeks. I’d say, save your money and go elsewhere.

If I could give them no star I would. Many years ago I used to go there and they always did hokey things with the bill and I also paid more than even there price list stated for the mani/​pedi or any other service. So I stopped going. I know received a use a specific day Groupon for Saturday. Called and not only was the girl rude but then proceeded to tell me it doesn’t work on Weekends and that I should purchase there mani/​pedi weekend special for $ 45.00. Can you believe the audacity? She continued arguing with me and when I tried to explain that the Groupon date states its only good for Saturday she continued to argue with me that I can not use it on this date. Julie is the owner and I told her that I would call to speak to her but miracilously she’s never available. I am requesting my money back from Groupon and reporting this business to Groupon and a complaint to the BBB. Do yourself a big favor and don’t bother going to this business. They know nothing about customer service.

Got a haircut the other day, great job!

This shop has it all. Great haircuts and color. An added bonus is that you can get your nails done while your color is setting. The salon is bright and clean and they use excellent products. The pricing is amazing for the quality.

I went for a mani/​pedi on Saturday and it is now Wednesday. I have swelling, redness and my nail bed looks like it got chewed up by tiny dogs. Despite them giving me the tools they used on my hands I have a feeling they were not sterile to begin with. Also, my nails chipped within one day. Boo hiss.

Interesting review above about the Groupon coupons. I tried to redeem a groupon coupon but as I was going abroad asked if they would honor beyond the expiry date as I was making the reservation well before the expiry date. I know that other businesses do accept this. Unfortunately the response was negative and totally intransigent. Evidently not greatly concerned about positive returns, which is generally the point of Groupons for business. I was also rather unimpressed that after saying my three letter name and spelling it phonetically twice, it was still relayed back to me wrongly. Customer-​focused? I guess not.

Hate this place made me feel embarrassing when I tried to use my groupon discount and the lady at the front desk asked me in front of everyone «what u have? A groupon? we are too busy we can’t help you. You suppose to make an appointment and we are booked for today» really!!! the reallity is there were only 2 customers at the salon at 10am in the morning. This is the worst customer service I ever had…

So the first time I cam to this place I was AMAZED at how nice it was!!! it didn’t smell like a traditional nail place and looked super clean! I went in for an eyebrow and lip wax, and the woman who helped me was very professional, listened to my requests, and spoke with me in perfect english. When I left, the price was right and I looked great, not to mention I had no risidual redness or swelling, so I was so excited to find this place.
When I went back the next month, TOTALLY different experiance. This time I went in for the same thing and an older asian woman led me back to the room. Then she brought in a girl who looked to be about 13 years old and proceeded to have a conversation with her in their native language. The little girl then asked me if I had sinsitive skin and said she was going to give me the sinsitive skin wax, which I had never heard of. She coated one eyebrow in a heavy wax, then the other. She and the older lady continued to have a nice conversation with lots of laughs in their own language as I became more and more uneasy about the fact that she hadn’t done anything but cover my face in thick wax. She then moved on to my lip and covered it too! Nothing had been pulled at this point, but when i asked her if she was going to finish my eyebrows first, they just ignored me and kept chatting. After coating almost my whole face in wax, the little girl then proceeded to very slowly and VERY painfully pick off the wax with her fingers and tweezers, causing my eyes to well with tears. She removed all the wax on my face this way first (she actually pulled up a chunk of skin off my upper lip that looked like a burn for days) before going back to clean anything up. I can only guess that the wax was inifective because she then plucked away on my eyebrows and lip for what felt like forever before finally using a side razor to clean it up. This entire process from start to finish probably took about 45 minutes and when I was finally done, I couldn’t even tell how my eyebrows looked my skin was so swollen. I was so upset I paid and ran out of there and haven’t had my face waxed since.
I worked up the nerve to go back to the salon today and finally give them a third shot to make up for the last experiance. i still feel so traumatized by it, I just sat in my car out front for ten minutes telling myself it would be fine. When I finally walked inside, there at the front counter was the older asian lady, and the little girl came bounding from the backroom area. I just stammered that today wasn’t a good day and walked right back out. I will never come here again, and if you go, stay away from the «mom/​daughter» duo!

Haircut = The lady basically chopped my hair off, clipped it here and there, and was done. I got home and saw strands that she missed. No styling whatsoever.
Highlights = Turned out much lighter than I expected. When I expressed my concern, she begrudgingly applied toner. But she insisted that this was the color that I chose, making me feel like a color-​blind dog. She charged me extra for the toner.