Nails by TM

Pretty good mani/​pedis! I walked in midday on a weekday without an appointment and was seated as soon as I picked my color. The women working there were nice and professional. Pretty great back and shoulder massage (couple of minutes only) is included with the mani/​pedi. All in all, I was pleased with the way my nails looked at the end of the appointment. And the prices were reasonable.

This place has been going down hill for the past 2 years but I stuck it out because I LOVED the nail lady I used. Since my fav nail person left, I felt inclined to leave a review to warn others and let you know there are far superior nail salon/​spas in the Montrose area. For the past year, they have been saying they were getting new chairs. Their chairs SUCK! The massage chairs are on their last leg… they don’t massage well, you can’t see the screen on the handheld used to choose strength of massage etc. They have been playing the same recorded series of songs for YEARS. They are so cheap they dont care about customer satisfaction or health violations. The place is managed by the owner’s daughter (Tracy) and she is a real piece of work. It is a common practice of Tracy’s to talk badly about customers in Vietnamese to the other nail techs. She is a miserable soul who has no business in the customer service industry. There are far superior nail salon/​spas in the Montrose area ~ Q Nails on W Gray is my new place to go now. TM nails is a salon not a spa but they recently increased their prices as if they are a nice spa.

Not the friendliest group. Nor are they any different from any other nail salon. They are just conveniently located. With that being said, they do not have the pressures of maintaining foot traffic so customer service must not be a top priority for those who walk into the door. (I am implying that they may give better customer service to an actual client for tip sakes).
My brief experience: I awkwardly stood at the front desk for a few minutes before one of the 10 employees greeted me and/​or asked what I needed. I will say, it was very busy, so I let that slide. However, as I sat down anticipating a quick lip wax (which typically is an in and out sort of thing), I saw one employee eating lunch at one of the nail stations. Okay she’s on break. But then another employee sits down and plays on her phone at another unoccupied nail station. Alright, I get it, you are on your break too, but do you really have to be a tease and do this in front of me while I’m in a hurry? I may have had high standards assuming I would be in and out, so I had to leave after waiting 15 minutes. No one even noticed.

Love this place! I have been going to Tracy and Amy for about 2 years now! Every time I get great customer service and my nails look awesome! As a licenced cosmetologist I know all of the rules and regulations and I can truly say that this nails salon is really clean. I will keep going to this nail salon for ever!

This was my fourth visit and I had been raving to a friend how I really like this place, they do a good job and do a massage too. So we go today, her for a gel manicure and me just a regular manicure.
I was so embarrassed. Not only were they not friendly, but they cut my skin on two separate fingers to bleeding, my friend said the lady was digging her thumb nail into her, painfully, I got a half way decent massage but she didn’t got one at all, and two roaches were crawling on the nail table, which the lady doing her nails killed with a nail file! I’m sorry but that is too much! I probably won’t be returning.

Very good job. I was able to stop by on a Sunday for a pink and white fill. Friendly and efficient. I’d recommend.

As an individual with middle-​eastern heritage, I have frequented many a waxing establishment in my day. While these ladies may not be super friendly when it comes to the small talk, they wax a mean eyebrow and upper lip. Other places have a tendency to over-​pluck my eyebrows and make them a bit too thin, but these ladies actually listen when you tell them to «just get the strays and keep the shape.» They go for the quick-​and-​painful route, but at least it’s over quicker and I can get on with my day. Prices are cheap as well, I can get out the door with a lip and eyebrow wax with a tip for $ 25.
As far as nails go, I’ve only had my feet done and they do a great job. They really go to town with the cheese-​grater thing on my calluses which I appreciate, and it’s all done pretty quickly. My only issue is they are a bit aggressive with the massage, but that may be more my personal preference of not being touched. I kindly ask them to quick slapping me in calves and we’re good.

I love this place – it’s my go to for manis, pedis, and eyebrow waxes!
I’ve been getting my eyebrows done here for years and they always turn out exactly the way I’d hoped. Also, they are very quick about the painful waxing part – something I totally appreciate!
Their pedis are great and relaxing. They also your feet to soak and them take great care in filing, cutting, and buffing. They have a bunch of fun colors to choose from or you can bring your own. Their pricing is extremely reasonable: $ 26 for a pedi and $ 10 for an eyebrow wax.

Went to get a pedi here and got a skin infection, do not got here! I went back to go get a refund and they wouldn’t refund me and told me it was nothing. Had to take an antibiotic for 10 days.

This used to be my regular spot for a pedicure and waxing. However, the last 2 times I went I ended up bleeding from them cutting my cuticles and having an infected toe next to the nail on more than one toe! I chalked the first time up to be a mistake and gave them another chance only to regret that decision. I will not be returning — it can’t be that sanitary if your pedicure results in an infection.

They need work on the manicures cause they usually chip/​have air bubbles sooner than you’d expect. Their chairs are always filled for pedicures though so I plan to go in today for one for the first time. If you need to go to them for anything: EYEBROWS. They’re always on point when it comes to shaping and cleaning up your eyebrows: D

This was my first time here and honestly they did such a great job! I’m not giving it 5 stars mainly because they weren’t that nice. The lady doing my nails didn’t make conversation with me, and when she did she spoke to me like I was 5. She was talking to other costumers instead. I personally wish she was trying to make conversation with me instead of everyone else around us, because then I would have felt a lot more welcome and «important» I guess. Haha! Besides that one flaw, she did a great job. I’ll probably come back here again!

My first shellac was great but my second started chipping the next day and I began to see bubbles in my paint :(

I was visiting from out of town and needed A new set of acrylic nails. My regular salon is in another city. This salon was right down the street from my brothers house. I did not need an appointment I was able to walk right in and get taken care of. If you let them know exactly what you want when there are no surprises. They did a great job I love the color and they were super friendly! I will come here anytime I am in Houston.

I always saw this place while eating at pizza love or at berry hill and thought I would stop by to get a shellac manicure. I was a bit hesitant due to the mixed reviews, but it’s so close to my apt so I thought I’d give it a try. I have nothing bad to say about my manicure. It’s not fancy inside. So don’t expect mimosas. However the lady that did my nails was very sweet. She was meticulous while doing my manicure and even more so while doing the shellac. Yes they speak Vietnamese to each other while all this is happening, but that never bothered me. Anyways, it’s not the cheapest place for shellac, but I didn’t have to wait here and I was turned away at 2 other salons prior to coming to this one. I almost foorgot to mention that she gave me a back massage and an arm massage which is extra star points in my book.

I love Nails by TM. I been coming here for a long time and I love it. The ladies are always so nice and I love the service. I’m really picky when it comes to getting my eyebrows done but the ladies here know what I like. They listen to you and make sure you are satisfied. They close at 7pm and last time I got there at 6:50 and they took me in and didn’t say no. They waited for me to get everything done and after I left I saw them leaving too. I always get nice feedback about my eyebrows and toes so I will keep referring people to Nails by TM

I really wanted to like this place, but I guess that it just wasn’t meant to be between us.
I’ve been here more then 8 times since I moved into the neighborhood and I have to keep my nails looking descent because I work at an office, if you are paying $ 35 to $ 40 dollars on nails you want them to last atleast a week, not the case I don’t know if the problem is with their powder or with the products that they use again I repeat I work at an OFFICE signing off papers, emailing etc, nothing harsh that might break my nails but mines have cracked and cracked
Time after time, the first 2
Times I didn’t call but then I called them and told them
About my issue they told me to come in «I fix for you» well you can fix all you want but If your not fixing all 10 nails then the chances are that I will be calling back a day after to tell you that another one is cracking. Today I will call again and hopefully I can speak to someone that has common sense!
Please do a
Good time the first time around because you can lose many clients to this, when your paying so much you want to have no issues with it !!

I’ve been here before. They have always done a fairly decent job in the past. I found a new salon off of grey street called Q Nails Salon & Spa… so I haven’t been back. But today I wanted something simple like shellac. I have waited for 20 minutes to get shellac. I finally am seated (remember 20 minutes later) just for them to acknowledge that it would take too long for them to take off my powder from my previous nail job. Needless to say. They wasted my time, I didn’t get my nails done & they didn’t acknowledge me properly. It seemed like they were more concerned about closing the store down rather then keep their customers. Even though the location is convenient from my house… I will definitely not be back nor recommend this place ever again.

This place was recommended by a friend months ago. I hesitated to come because the reviews on Unilocal were mixed, and the salon’ stating was average. I tried them.finally. Not a bad deal. For a shellac mani and regular pedi, I paid $ 56. (Another salon I frequented was $ 70 before tip.)
The ladies are nice and thorough. They only have one style of pedicure — clip, file, buff, callus scrub, exfoliant, oil, lotion, hot towel, polish. My manicure was thorough as well. The technician who completed it paid close attention to every detail. My nails are shaped nicely and evenly. Overall, I’m pretty pleased with their service.
I will (try to remember to) update the review in 10 days or so in order to talk about how well the polish lasts.

This spot is close to home, has good prices and a great selection of regular colors (less great for the shellac), and I’ve never had to wait. Not all of the massage chairs work, but really, that’s not what I came for. Also, the parking lot at this little shopping center is a little cramped, which is not a problem because I usually bike there.
My point being, I’ve had a bunch of manis and pedis here since moving to the neighborhood, and the quality has ranged from good to great.
My most recent manicure with standard OPI polish has lasted 5 days so far without chipping, which is amazing and atypical — though — aside — I’m never sure if that’s due to the product, application, state of my nails at the time, how little dishwashing I’ve done this week, etc. Anyhoodle, I was the proud owner of an especially classy-​looking mauve manicure all week.
The downside here is… she clipped me. Twice. Two spots on my cuticles that bled. Those little buggers swell up and get hurty, significantly diminishing the pleasure I take in the manicure. And I’ve bled on at least two other occasions. It’s always the same person, and every time I think «I should ask for someone else,» but then I don’t want to hurt anyone’s feelings and I think «she’s so sweet, and gives good neck rubs, and maybe she’s gotten better.» And then I get clipped again.
So for the establishment, 3 stars. Solid little spot. And for this particular manicure, 5 stars for longevity but 1 star for all the oww, which averages to… 3 stars. I’ll definitely be back, but I’ll almost certainly summon the cojones to ask for a different nail tech.