Miller’s Auto & Body Repair

I have brought my car in here a couple of times and they have taken great care of me and my vehicle. They use top quality products and won’t let you leave until you are satisfied.

Honestly I had bad experience with this place. They over charge me. And car doesn’t feel the same.

I found miller’s to be professional and they handled everything from AtoZ Rob was very efficient and called me thru the the entire way! Thanks Rob!

horrible customer service. stay away. it is dirty, and the people who work here are not helpful at all. Terrible … the worst …

WOW!
When you call, ask for Jean, she provides the best customer service and has extensive knowledge of the repair shop.
When I first had my Mazda towed to Miller’s it had been at another repair shop for a little more than a week. In that time, the other shop had quoted me over $ 2K for a clutch repair and gone back and forth on what the repair actually was. They had also managed to knock out my right rear tail light completely.
Once it got to Miller’s they immediately took pictures and kept me updated every step of the way. They quoted me a more reasonable price for a clutch repair (around $ 1K). They helped me hunt down the insurance in regards to approving my claim and payment to begin work on my car. Once approved, it took about 3 days to complete repairs on my clutch, right before Fourth of July weekend.
As my car was getting cleaned inside and out for me when the owner noticed that my rear tail light was smashed. He had been informed that the other shop had done this as I hadn’t had my car in over a month. He told the customer service manager, Jean, «How can you fix someone’s car and then put them on the road like that?» He then took it upon himself to fix my tail light and not charge me for it. Incredible! I could not believe it! Even though it was a small item, $ 100 out of pocket for me, it meant so much to me that they actually cared enough to go that extra mile for me.
I would recommend them to anyone getting car repair work done, their prices are fair, the customer service is impeccable, and the work is top quality. After having the worst car experience ever (not having my car for over a month) Miller’s turned that all around for me, I wish I had gone there to begin with.

I just had a great experience at Millers. I’ve used them for years. (Yes, I’ve had a few bumper issues. People won’t stay out of the way if mine.) From the tow truck driver to the people at the desk to the work. Everything was perfect.
I highly recommend Miller’s auto body shop. Ask for Rob.

STAY FAR AWAY FROM Millers!
If i could give negative stars i would!
I did not even have my vehicle repaired there and my experience was terrible! My vehicle was towed to their lot after an accident, I gave the wrecker driver the key but when I showed up to get some of my things out of it I was told «you did not give us keys». After going round and round with them they found the key, they had it tagged as a white ford explorer but my vehicle is a grey ford escape. It was at this point I decided to go with another body shop. I signed all the forms the needed for me to have another shop to come get the vehicle. When the other shop tried to get the vehicle they were told that I had not signed the release to have my vehicle picked up by them, which I had the day before. I then called and asked why they had told the other shop that, response was «ohh, umm, we just haven’t entered it into the computer yet, they can come get it. It took another two days for them to release the vehicle to the new shop and when they did they told the driver I did not give them the key. At this point I had to leave work, go to Millers remind them that they had marked the key wrong and then take it to the new shop. STAY FAR AWAY FROM THESE PEOPLE!

They made this painless, staff was knowledgable and friendly.

These guys are the reason you can’t trust people in the auto industry. They have horrible customer service and will lie to you about what is wrong with your vehicle to get more money out of you. I’d recommend avoiding them at all cost.