Metro Midtown

I had a really bad living experience at Metro Midtown, but most of it was due to the staff.
Cons:
Most of the staff is rude and does not care about residents. Occasionally, one of the ladies parks her car in the only parking spot available to pick up your mail.
It took them several months to get my deposit once I moved out
The gate at the entrance broke 4 times in 1 year. Given this, you have to go through the back gate. On one occasion I was ashamed to have visitors over because this is where they have the dumpster which is always full and trash is all over the place.
After several days of rain my carpet would have worms along the baseboard.
Summer parties are extremely loud. It’s also loud if you’re living close to Bagby.
Pros:
Maintenance people are nice to residents.

Great management team, Jason is a very personal professional person and does everything to make sure renters are satisfied.
Overall this complex has been a very safe and satisfying place to live in midtown.
As far as complaints regarding noise goes, no one should be complaining considering they are choosing to live right next to the most popular bars in midtown. It’s a luxury to be able to walk to most restaurants and bars in this area and still have a nice place to come home to.
I very much recommend anyone looking for a place to consider these apartments.

I lived at Metro Midtown for 3 years and have to say it was a great experience. The location can’t be beat and the maintenance department is absolutely amazing! Everything reported was handled in a very timely manner and all of the employees were always very kind and professional. It is now newly renovated, two great pools and all of the amenities needed to have a great living experience in the heart of Houston!

Sucks, worst choice ever, Rusty is asshole, can’t wait to move out from this place and get a normal building

Pros:
The complex has undergone some major renovations. The pool has been freshly updated and the new work out room is amazing.
The rooms are large and there is a lot of natural lighting.
The location is prime. These apartments are literally right accross the street from the best bars in Houston.
Cons:
My first day moving in, I got lectured by the people who work there like I am a child. They spoke to me in an extremely threatening tone while informing me of all the rules I have to follow.
The pool is always raging on a Saturday. I was a big fan of this my first few weekends, however sometimes I just wanted the option to have a relaxing atmosphere at the pool.
SO LOUD. Be prepared to listen to the sounds of the bars next door and spontaneous 3 am pool parties throughout the week.
These apartments are so close to the bars that homeless people are a little too close for comfort as opposed to the other apartment complex’s in midtown.
In conclusion, this was a great apartment for one summer of fun, but if you are looking for a homey atmosphere and a good night of sleep, there are plenty of other options in midtown that are also very close to the bars.

Update:
And just when I was thinking about my original post, and how I should maybe tone it down a little since the front management office had been respectful since our communication breakdown. But unfortunately these are facts and had we known about all this we would have never moved here.
At 7:45 in the morning and in front of a garbage truck driver and maintenance employee my vehicle was broken into. Both people had the same description of the person and his actions, but yet with two people in the area he still broke into my vehicle!!! I heard the horn going off and didn’t think it was mine and rather just someone who hit the panic button. Well within minutes I realized I was 100% wrong! I asked the truck driver if he seen anyone around my vehicle and he told me yes and that the guy was still in the parking garage! I called 911 and told them what happened and that I was told he was still on the property and that I was looking for him. IT TOOK THE POLICE 30 MINUTES TO SHOW UP! During this time my wife tried to contact the so-​called security company that’s supposedly watching over the place only to have the call go to voice mail! THEY NEVER CALLED HER BACK!!! Once the office opened I learned about the maintenance employee who was the second witness and he told me that after the alarm went off he then «pretended to call the cops»!!! Also that same morning we learned that the two cameras they have only face the garage entrances and NOT the remaining areas of the four level garage, this means if any crime happens anywhere in the garage it will NOT BE ON CAMERA! So with garage gates that are open half the time, walkway gates that don’t close properly on a regular basis, a security company that is never on the property, and all this with no security cameras in place they are sadly providing their residents a false sense of security. Oh, and if you’re thinking the City of Houston will provide protection, think again! Police presence in this area is almost nonexistent!
Fast forward a couple of months from the time our vehicle was broken into. As we were leaving our apartment we realized someone who did not belong there was living in the vacant apartment right next to ours. We noticed this when he was letting a friend through the security (use this term lightly) gate. It took us 30 minutes to try to get ahold of someone at the front office, see she was busy showing units to potential residents. When I told her what was going on, she said could not open that unit up. That was because they had the unit dead bolted! By the time she tried opening the door and when the police showed up they were long gone! They showed up again later that night and broke in. ALL THIS WAS GOING ON RIGHT NEXT DOOR TO US! With only wood ad dry wall separating us. I am also assuming that was the same guy that broke into my truck, because they match the description. These guys had free rein of the place.
All this is really unfortunate, because it could be a nice place to live if only the corporate office and management did what is right in order to provide a safe environment for their residents. Who knows, maybe, just maybe someone in a corner corporate office might just read these reviews and take appropriate actions!
And before I forget, their is also a «dumpster driver» who is on the property several times a day. While I’m sure he is a very nice man and means no harm, the fact remains, HE DOES NOT LIVE HERE! And yet several times a day he is able to come and go with no effort at all and in the process makes a mess of the trash area. This is a very big city and security needs to be taken seriously!
In closing, we no longer live here, nor does some of the people with the exact same complaints we have met during our stay. For a short time there were more people moving out then moving in. But hey, a little lipstick on a pig goes a long way! Do not be fooled by fresh paint and a new gym, there’s a lot more that goes into providing a safe and secure residence for everyone!

For the same price u can move into anything nearby it, but get more accommodating staff. I haven’t been to the pool in 2yrs because it’s over run with loud drunk non-​resident jerks. Broken beer bottles and empty pizza boxes litter the sidewalks. The gym was supposed to be finished last year! Apt interiors are not very modern (laminated counter tops) when u can get nicer apts dwn the street for the same price. Dog poop all over and they will promise you stuff then not actually deliver.

I wish you could give negative stars. The worst, ever. Seriously outdated apartments, disgusting business practices, constant break ins and awful office staff

I’ve lived in Metro and had a very negative experience. When I moved into the apartment the bathrooms were dirty and the shower heads did not work in either of the bathrooms. A few weeks later our disposal broke and we had about 2 inches of water in our kitchen. I also do not feel safe in the apartment because the parking garage gates are often broken for days at a time. All of our cars and all the units are extremely vulnerable whenever this happens because there are no secondary gates entries as there are in other midtown apartment complexes. If I could do it again I would not live in Metro– you get what you pay for.

Pros:
The price is fairly competitive compared to similar places.
The big pool is fun, and if you want something quiet, there is a smaller pool too.
They are quick to make repairs in your apartment.
Cons:
Walls/​ceilings are thin. I know exactly what time the person above me wakes up and goes to the bathroom.
Gym is in poor condition. Typically only 2 of the 3 treadmills work. The TVs on the elypticals have never worked. The big TV is always on the fritz, weights go missing a lot.
Rules frequently change around wristbands at the pool, parking, ect which is hard to keep up with which leads to fines.
Most recently added positive reviews are likely just added to take part in a raffle the office is holding.

The previous negative reviews are accurate. I won’t waste time and energy adding to them. Just be warned that they’re trying to bribe residents into changing their negative reputation. They sent the below email to residents with the subject line «Dinner Raffle»:
«
Enter to win a dinner for 2 on us at BlackFinn American Grille.
All you have to do is show us your support:
· Post a positive comment on Unilocal and
· Like us on FaceBook
Then, bring your proof or email in and you will be entered to be entered into the raffle.
The contest begins September 5^th and 2 winners will be announced on October 5^th.
Thank you,
Metro Midtown
2350 Bagby Street
Houston, TX 77 006…»
BE CAUTIOUS of positive reviews!

I really enjoy this apartment community. I had to find a place fast and Lauren and Eric went out of their way to accommodate me.

I’d recommend looking to live elsewhere. The location and apartments are certainly nice, but it is not worth dealing with the staff.
This is the first Unilocal review I’ve ever posted, so that should tell you how much of my time has been wasted by the management here. The specifics of the story don’t matter, but basically they made a bunch of errors on their end with my rent payment that ended up wasting a lot of my time, and they never once said the word «sorry.»
Their disrespect is enough of a turnoff, not to mention their lack of responsibility. Live somewhere else if you want less headaches.

DON’T MOVE HERE!
Unless you simply want to party in midtown every weekend it is not worth the incredibly high rent! The management is horrible. They have no respect for you as a paying tenant.
The hallways are always trashy, despite management’s claims they are swept every day. I’ve seen dog poop in the halls for days as well! Thursday-​Sunday you can bank on drunk loud people stomping up and down the halls regularly.
The parking is horrible as well. You are issued 2 parking passes and the street parking is ALWAYS filled with bar patrons. So if you have more than 2 friends its not a great place.
This place is strictly about money! They will look at every excuse in the lease agreement to stick you with some sort of charge or fee.
I cannot remember if I mentioned this but MANAGEMENT IS HORRIBLE!

Just signed another 12 month lease.
Prices were some of the most reasonable in midtown when I checked. Probably a trade off for dated interior.
Crowd here is young and fun. Everything is super close … Dogwood across the street. Pool parties are awesome.
I’ve never had problems with the staff. They’ve been friendly and helpful.
Theft does seem to be a bit of a problem. there is the occasional set of stolen rims. Hopefully the recently installed cameras will help thwart the the thieves… Just let me catch one of those SOBs

update:
the gym equipment has been fixed, the sauna is now in regular use and the pool is being cleaned up more regularly.
Rent is increasing $ 1000 a year and am not sure its worth it. Be aware, one is sometimes charged extra for late rent even though the management should be direct debiting from your account. You need to call them on it.

It is basically a scam.
They forgot to renew my rent. so I reminded them to do so.
They got me the new documents by the 12^th. And then they called on the 13^th to tell me if I don’t have it in, they will start charging me late fees!
Keep in mind this is a very long document. It is about 20 pages. So they want me to sign it.
Very sleazy organization. I cannot recommend.

Don’t move here! Not worth the money. Poor management and everything is out of date. And did I mention poor management…
Welcome to Metro Midtown

When I first moved in things were great. Now they don’t fix things in timely manner, try to ticket work vehicles and charge for every little thing (parking, garbage and water) rent increases are one of the highest in city. Fun place in summer even with break ins that management does not address or the suicides on property.
Wouldnt choose this place again unless some changes are made quickly.

I lived here for just over two years and had a great experience. Maintenance was performed promptly and courteously and you can do the requests online. The apartments are fairly spacious and have good layouts. Albeit, they are a little outdated (no granite, no tile floors). The location of this place is probably the best in Houston — in the heart of Midtown, you can walk to any restaurant or bar close by either in Midtown or even West Gray/​Montrose area. Parking is always plentiful for residents and guests. The pool during the summer is a great place to meet people and is almost always rocking on Saturdays. There is a second pool that is more relaxed if that is your thing. I never had any problems at Metro and fully recommend it to young professionals relocating to Houston or current Houstonians looking to make their lives incredibly convenient.