Memorial Collision Center

If you are looking for a top-​quality, honest place, then get your car repaired here! My insurance agent recommended it as a good place to go for some minor body repairs from some car wash damage and little dings. The first time I went, they repaired my car in less than a day and even drove me all the way back to my place in the Heights area to drop me off while they repaired it. They even gave me a bottle of wine for being a new customer! The second time, they replaced a center console that (another car washer) had broken. They worked with the car wash manager and me and let him pay in advance and I had it replaced at my convenience. Today, I went in a third time and they found a reasonable replacement for my rearview mirror that was a much better deal than what the dealership quoted me for a factory mirror. They are honest, kind people who will go the extra mile to help you. I will return soon to have some more body repairs done.

Great experience! Fast turn around, and great job.
Got an unexpected bottle of wine at the end of our 2 day repair job!
Perfect service and communication!
Honest business

Don’t really know where to begin on this one. I come in to the shop for very very little work. Just some paint work on the fender and to make it look presentable. Not the whole fender. Just about 2 inches into the fender. (Look at pics) Told the front guy what exactly I wanted done and he was very helpful but the communication wasn’t clear I guess. Told him I wanted it straightens out and painted. He quotes me $ 225 which I was cool with. Geico was trying to charge me $ 600.
Dropped it off and when I came to pick it up I inspected it. Let just say that the gloss they put on it ran. Didn’t buff nothing. There were extra scratch mark to the fenders which I immediately told them were not mines. They agreed they didn’t do a good job and forgot the buff. They fixed it.
Now the problem is even after the fix u can still see where they they rushed the job. I they said well I asked for it to be straight and he said u didn’t say that. I’m not the one for arguing so I paid and walked out. I told the front desk guy to come out and check because he was the nicest and understanding of them all. He agreed that it wasn’t the best job.
I told him this was a test run to see the quality of there work because I was planning on spending a massive amount of money on doing the whole car and re painting it. Told him I would more than likely find a shop that did better work. I don’t care about money because if I’m happy with the job money would be my last concern. Im going to shop around and find a shop that will take their time on making sure that the work gets done the way it needs to be. I don’t drive no damn Honda. So less than perfect is not acceptable.
Now after the fixing

WARNING — STAY AWAY
I am an attorney in Texas and two other states. I am warning you to stay away from this repair center. Its co-​owner and manager, Jon Reyes, was completely dishonest with me and I was charged for work not performed. When I called Mr. Reyes, he made unfounded accusations that I somehow might have damaged the vehicle after leaving his shop notwithstanding that he admitted never inspecting my vehicle to see if the work was performed properly before delivering it to me.
I praise businesses frequently and dislike having to write reviews such as this one. This business changed hands (thus the change from Memorial Collision Center, Inc. to Memorial Collision, Inc.) and the current owners are trying to benefit from what apparently was the good business practices of the prior owners.
Again, I am an attorney in three states and candor/​truth are critical to me. Mr. Reyes and this business are despicable and I warn you to stay away.

Do not go here, horrible service, overpriced and the owner is very rude. Go right next door they charged me less than half and they worked with me very well! Its right next to the chick fil a go there instead.

I brought in my vehicle for fender painting& realigning, The folks were able to get it done in less than 2 days, quality work, fast turn around and competitive pricing.
Would definitely recommend!

Awesome! Got quotes from several body shops and this was by far the cheapest. They did great work and even provided me with a free loaner car while mine was in the shop. Friendly staff and even provided me with a bottle of wine when I picked my car up. What more could you ask for?

Service is impeccable!
Someone broke into my car (smashed the rear driver window) the other night.
I had to figure out a way to fix it ASAP (did not want a trash bag taped on my car for too long!).
They took me in right away. I got a quote from the dealership & Memorial Collision Center and they were ¹⁄₃ of the price!!!
They even offered to take me to work.
I cannot say enough good things about them. They know what a small business means and really value their customers. They offered us Greek pastries made sure we were taken care of as I left in the morning. They gave me a bottle of Greek wine as I picked up my car. WOW.
Will definitely come back for any car needs.
Don’t be afraid to bring in your luxury vehicles! You don’t have to take it to the dealership, only to be ripped off.
*Only minor fault: all of the glass was not cleaned out of my car. Glass got everywhere! So I will need to vacuum it some more.

I cannot say enough good things about this place! My husband and I have brought our cars here several times for various reasons. Each time they take great care of us and do an excellent job. We’ve also gotten panels on our truck painted before and it looked flawless. This place is very reasonable and always treats their customers with care and concern. When you pick up your car they even give you a complimentary bottle of wine! The manager John Reyes is a great guy and we will return to see him any time we need something done!

Body work is hardly an elective process but Memorial Collision made it as painless as possible. They definitely exceeded expectations in the customer service department. Memorial Collision Center took care of our car with great care and delivered as promised. We can’t thank the team enough for the time they took. I hope I don’t have to do body work again but if I do, I am taking my car (s) directly here.
Note: great community body shop. The owner is a resident of the Memorial/​Energy Corridor community and genuinely cares about the satisfaction of his customers.

Elias and John are both great. Very honest and great value for their work. They gave me a quote and stuck to it. I’m very pleased with the job they did. Great work!

I feel they are pretty trustworthy. They gave me some good quotes on 2 options to fix my car when my neighbor hit me, and were pretty thorough on explaining what kind of work needed to be done. And even though I couldn’t make it there after work until 10 minutes before closing time, they still waited for me (I called ahead) and took their time talking with me. Pretty friendly and genuine people.
I didn’t end up taking my car here, due to circumstances out of my control, but I do appreciate their time and if I ever needed body work done in the future (which is very likely, due to my high incident rate haha), I would come here.

These guys know their cars! Great customer service, easy to work with, and best body work in town! If I ever move away from this area and need body work done, Id still make the drive. impressive!

Automobiles make the world go around for most of us. Without one, we’d be stranded and cut off from opportunities, work and pleasure. If you own one, you usually name it and establish an emotional connection with it. Cars tend to be a reflection of the personalities of their owners. So why is it that most services associated with automobiles usually have a veneer of shoddiness and even sliminess associated with them? Car salesmen, auto mechanics and body shops, for better or worse, are often found at the bottom of most people’s trust scale.
Finding an excellent body shop is usually based on word of mouth from friends and colleagues. That is how I was lead to do business with Ted Nikoletopoulos, the owner of Memorial Collision Center. Ted is well known in the community and has worked on friends’ vehicles as well as being highly recommended by my auto mechanic for whom I have a lot of respect.
(See my review of Cornerstone Automotive:
)
Earlier this year, my daughter’s Mustang had an uncomfortable encounter with a concrete pillar in a cramped parking space under her apartment in Austin. The result was no more door handle on the right side and a very unsightly gouge in the door and the right rear panel. She managed to really trash one side of the car. As a «starting your junior year» present, I took her car to Ted’s to fix the damage as well as a dent and scratches on the other side of the vehicle. Ted gave me an estimate I thought was very reasonable. He also said it would take a maximum of three days to do the repairs.
I brought the car in on Monday, expecting it back on Wednesday. Unfortunately, the repairs took a bit more time and I didn’t get the car back until mid-​day on Thursday. I had called Ted and told him he was impacting some vacation plans and, to his credit, he really tried to accommodate me. When I saw the car, I was impressed. The work was impeccable and there was no visual evidence there had ever been any damage on the two panels and the door. I was very pleased (and so was my daughter).
Ted has a small shop but he does around $ 500,000 to $ 1,000,000 worth of business a year according to the Manta website. He has been in business for over 15 years and I can now see why he makes a good living on this side of town. Bottom line: he does what he promises (with a small caveat for timeliness) and does a good job of it. The Better Business Bureau agrees with me. They’ve given Ted a grade of A-​.
He gave me a bottle of Greek red wine as I walked out the door. It was a nice touch and the full-​bodied fruity flavor enhanced some «jacuzzi time» later that week in a Bed and Breakfast in the Texas hill country. I hate to say, «I’ll be back,» when it comes to body work, but if I have to have some done in the future, I’ll head to Ted.