Massage Heights Town & Country

Anthony did an amazing deep tissue massage. If u need a deep tissue massage with extremely firm pressure, or anything sports related… I highly recommend him!

This was my first time at Massage Heights. I usually go to a Thai lady for my deep tissue massages, but I had a gift card so I tried this place out. I got a deep tissue massage by an older lady named Marleen. She was great conversation and you could tell she knew her stuff. She was pointing out areas on my back and asking me questions to get to the root of my problem. I will say she did give me some helpful knowledge that made perfect sense. She also gave me a few exercise tips to help get rid of my pain so I don’t have to keep running to get massages. Nice lady who did a great massage. Different than what I am used to, but definitely worth the $ 50. Massage Heights is very similar to Massage Envy however I think its a bit nicer on the pampering side. Examples: heated beds, breast pillow? (never been offerered one of those) ect. Won’t probably become a «member» but will be back in between massages from my Thai lady.

I’m pretty particular when I go to establishments for massage therapy. After a couple of decades of full contact sports, riding motorcycles and living with reckless abandon, I place great value in quality service when it comes to taking care of my body. Massage Heights has this and more. Great staff, excellent service and beautiful facilities. They have earned another loyal customer with me.

Just started coming here, Jenny is my masseuse. I’ve had 2 treatments and they’ve been wonderful. Facility is clean and quiet, I love the «zen» vibe! Bought a membership as I’ll be a regular.

Always so friendly. The front desk staff is always super helpful and very welcoming. From the minute you walk in you get a relaxed feeling and the receptionist plays a huge part in that!
They always call ahead to confirm appointments which is nice cause if you book it early sometimes you forget. And I’ve never really had an issue getting a same day appointment on a week day.
But I’m gonna have to start calling early now cause I have to have Anthony! I have terrible terrible back pain and constantly live with a ⁴⁄₅ and on a tough day it’s a ⁷⁄₈. I started the monthly massage program cause I found a therapist in Dallas that I loved but he quit 2 weeks after I joined. I’ve spent the last 7 months looking for someone in Houston and I finally found Anthony! I walked out feeling painless today, it’s a rarity I get to feel completely pain free. So when a therapist can do that for me, you know they must be great!

Everything about this place gets 5 stars! The front desk staff were extremely accommodating, professional, & friendly. I highly recommend Anthony for your therapist if you need a deep tissue treatment. He really knows his stuff & his therapies are very results oriented. I would drive to San Antonio to see him if I had to!!!

The customer service and massages are excellent! I go often and have tried several masseuses, all of them are amazing. Been going to this location for years and has yet to let me down! My family and I will remain life time members!

I am giving this place 5 stars for the customer service. I was helped by a friendly lady named Amena. She was super sweet and extremely knowledgable. All other receptionist were not too friendly. I booked an hour massage and it went well.
Thanks to Amena I knew which package to buy. *thumbs up*

My mom and I came to get a couples massage for our spa day here at Town & Country. I had a relaxing Swedish massage with a therapist named Talina, and if I could give her 100 stars I would. I have gotten over 50 massages all over the world and she was the best I ever had. I didn’t think it could get better, but I was mind blown. My mom had a deep tissue and she says Deniro is gifted. So incredibly phenomenal! We did add hot stones, it is the icing on the cake! The hot stones are a must, they really just elevate the experience to another level. Not only was my massage wonderful, but the overall experience was great. It smells wonderful and the place was very clean, the staff is very friendly, professional, and knowledgeable. I highly recommend this place for a top notch massage!!!

This review is dedicated to the customer service or lack thereof. My wife and I have been a paying member for 2 years and the first time that I have to cancel an appointment at 8am day of, the owner tells me «sorry we have to charge you for the whole 90 min massage because we have to enforce the contract or whatever» … Literally her words…
This is after I called 3 times starting at 8am to let them know, keep in mind my massage was scheduled for the afternoon and I’ve never done this before. Poor customer service and poor retention.

Best massage ever by Julie today. Thank you so much! It was much needed. My boyfriend had a massage by Talina (sp?) and he said she was excellent. Looking forward to next time

I booked an hour message for my mother as a gift for mothers day. She went to her appointment but she arrived late due to school zone she ran into on her way there. She was about 10 minutes late. They told her that they will deduct 30 minutes from her 1-​hour time and she asked if they could reschedule her for another day, they were not willing to reschedule her for another time so she can get the full hour I paid for. I am beyond upset that that they would have such low and horrible customer service experience.

For a good deep tissue massage, DeNiro is the therapist. He is an athlete as well as a therapist and it shows in his work.

Admittedly, this is not about an actual massage but instead more about the customer service. So, for the past year or so I periodically get e-​mails from this location that thank me for my visit at this specific location, or how they’ve missed me since it’s been so long, and even a happy birthday with a ‘birthday gift’ included (not on my actual birthday). However, I’VE NEVER BEEN HERE! Like, EVER. Getting these regular e-​mails started to raise an alarm to me in regards to issues like identity theft or what-​not. So, I decided I had better call and try to find out what’s going on here. No idea who answered the phone but after I explained the situation briefly, the rep on the phone noncommittally says, «Well, did you unsubscribe?’ I explain I’ve never subscribed, I’ve never been there, & that the nature of the e-​mails are more pointed, personal AS IF I’VE BEEN THERE before since, as I already stated to her, the emails are thanking me for my visits! Then she says she just doesn’t know because there are soooo many locations! Well, as I (AGAIN) explained to her, these e-​mails are specifically from the Town & Country location. Well, she’ll run my name through and see. Nothing comes up. I ask can you do this by email. She says sorry, no.
OK, I understand you may not have the most sophisticated customer search engine at your disposal, but if you are the one answering phones and basically the first line of an IMPRESSION for a potential customer, you would try to work harder to have that impression be more favorable. Here I am, an alarmed possible customer who tells you that she’s receiving thank you emails for visits to your location that has never taken place by her and you act and sound like I am boring you with such tedious issues. Pardon me while I hope you never become a victim of identity theft. Also, after such an interaction, regardless of the «soooooo many locations,» I will never set foot in a Massage Heights location.

I’ve had about 3 – 4 different massage therapists at this location. I currently have a massage envy membership but they were all booked so I tried calling massage heights. They were offering a 3 month membership so I figured I’d try it out. My first 2 massages were okay… not the best but ok enough to come back. Then my 3^rd massage was with a guy. I forget his name. Nothing wrong with him as a person and his professionalism. It wasn’t a bad massage but I’m 90% sure he previously worked at a foot massage place. It was the exact same massage I’ve received from one of those places. Not that that’s a bad thing but who wants to pay $ 49.99 for that type of massage when you can pay $ 25 for it. My last and final massage was a 2 hour massage with Anthony. Hands down one of the worst massage experiences I’ve had. I’ll start with the minor annoyances before I get to the major one. He walked me to the room and asked what degree of pressure I’d like. That’s it. Nothing about if I want my head massaged or face or anything. You’d think with 2 hours you’d get a little of that, right? Anyway, not that big of a deal. Before leaving the room to allow me to undress, I told him areas that I did not like massaged. Ok, so it started out ok… good amount of pressure. Then I noticed his strokes were VERY slow. I was thinking dang, this is kinda annoying. But I RARELY speak up so I just waited it out to see what would happen. Then I noticed that at moments his hand strength would weaken and his breathing would get louder… borderline snoring. HE WAS FALLING ASLEEP!!! I thought no way, this can’t be. But my thought was confirmed when his hand jerked due to falling asleep. I was so annoyed. But I didn’t say anything because I guess that startled him enough to wake up. The massage was ok while he massaged my calves and feet so I decided to stay quiet and keep going. But then he fell asleep again towards the last 30 min of massage. I’ve never EVER wished my massage session would hurry up and end. And one last super annoying thing… during the 2 hr massage… he raised and lowered the massage table about 15+ times. And with each raise and lower, he was not massaging me. I’ve had lots of massages and I’ve never had anyone do that. Maybe 2 – 3 times max. I don’t know if he was trying to pass time without putting in work or trying to stay awake. Either way… never going back there again.

I had my second massage ever tonight and this was my first time at Massage Heights. My husband went there last week and was so pleased he insisted I book an appointment ASAP. I haven’t been very relaxed lately. A massage sounded perfect.
I had an appointment with Laney (sp?) at 7 o’clock on a Wednesday. Booking an appointment was no trouble at all. The receptionist was very warm and friendly. It was a good thing I had planned to be early. The parking lot was pretty full at 7 o’clock and I’m lucky I found a spot a few minutes before my appointment. It’s right next to Escalantes so the parking situation wasn’t a surprise. Laney herself was very relaxed, friendly, and receptive. I asked for a Swedish massage with firm pressure and got exactly that. My only lament is that the hour was so relaxing it felt too short. I almost fell asleep.
Suffice it to say I’m definitely going back. They have a family membership rate I think my husband and I will like to use.

I just had a massage with CJ last night and I loved it. It was my first time ever to go to a Massage Heights, and their customer service was real genuine. Their massage tables are wonderful! Their location is real easy to get to and the shopping strip they’re in is very well maintained. I will be going back! Thank you CJ!

Ever since they started coming out with asian foot massages in chinatown, I haven’t been to an american massage place. I decided to go to massage heights T&C and i loved it! I literally made an appointment the same day and didn’t have to wait long for my massage. I upgraded to hot stone massage and one you go hot stone, you don’t go back. I recently went to chinatown for a massage and all I could of is, man I should have gone to get a hot stone. Finally, the price isn’t too bad. It may be because chinatowns massages are becoming popular but i much rather come here!