Here are my two experiences with this Ace Hardware. 1) Checked the website for an item. It indicated that it was not in stock but could be sent from a warehouse. After waiting a week, I went to pick it up, at which point I was asked why I didn’t just come by when I needed it since they always have it in stock. 2) located a different item through website which was not in stock at any store. Listing did not give any specifications. When I called the store, I was told that those specs were on the box and that I’d have to pay for it before it would be delivered to the store so I could read the box. Was told that I could not get a refund if the item wasn’t correct for my project because it came from the warehouse. Does this remind you of a book by Joseph Heller from the 1960’s?
Cameron Y.
Tu valoración: 4 Houston, TX
Great little Mom and Pop hardware store. They were very helpful when I was looking for a new plumbing drain for the office. I had the old, broken one in my hand and he showed me what I needed. I’d go back anytime for the service.
Michelle B.
Tu valoración: 4 Houston, TX
Boyfriend and I needed dollys so that we could move our furniture out of our old apartment. We called in advance to be sure that they had some, and then we were on our way. When we arrived, I’ll admit I wasn’t expecting the outside feel of the place. I’m familiar with the area, but I had never noticed this hardware store before. I don’t know how seriously I would’ve taken it had I not called in advance and also had I not known the Ace name. Maybe I’m spoiled by the sleeker look of the big box stores. However, I was very happy with the service. The men inside helped us find 2 furniture dollys that were perfect for our needs and well-priced. I would definitely come back if I had any other hardware needs in the future.
George V.
Tu valoración: 5 Houston, TX
I’ve lived in the neighborhood for years. If you want something quick, close by and reasonably priced, this is the place to go. As a bonus, there’s always someone there to greet you at the door and assist you find what you’re looking for. And if they don’t have it, they will offer suggestions on where to find the item you’re looking for. Old school Hardware Store–
Jeremy G.
Tu valoración: 4 Houston, TX
Getting away from the big box stores like Home Despot and Low Quality Products, can be quite intimidating. The secret is that you just ask the guy up front, and if he does not know, he will know who will, if he is not the guy, the other guy will be right there. Sometime the prices are higher, sometimes they are lower, but usually I can be in and out of this place in the time it takes me to negotiate the parking lot at the big places. They also seem to have all the off the wall stuff I need for a repairs on a sixty year old house and are quite able to tell me what to watch out for, and that leaves me time to Unilocal. Probably its biggest asset is that it is just down the road from the best Shipley’s in town