Liberty Cab

They redeemed they’re selves Took me and friend around town to the different places we needed to go so I take my hat off to the management who got the issue fixed thanks again and I’ll be calling next time I’m in town for a break

Booked a taxi yesterday morning for a 6am pickup this morning thru Taxi Magic app. No show. When we called, the dispatcher told me that just because I reserved a taxi didn’t guarantee one would come to pick us up because all if their drivers are independent contractors! We had to jump in our car to get to the airport 45 mins later than anticipated. They stink!

This is the worst cab service I have ever taken. I posted a picture of the nastiness that was going on in the front seat. What is missing are the 3 minute made orange juice bottles on the floor. The cab driver had to use my phone GPS to find out where we had to go. This was only after I told him he was going the completely wrong way in a city that i had never been to. He then proceeded to run every red light we crossed in downtown Houston. After arriving at the hotel the driver wanted us to pay full price for a ride that took twice as long as it should have. My buddy ended up settling at $ 30, which ended up being the smartest thing i had heard come out of the drivers mouth. I had never written a review for a cab company before this experience. So good job liberty you are my first.

i waited over an hour for a cab. the dispatcher lied and told me it would take 20 min. when i called 20min later, she said a cabbie just picked up the route 4 minutes ago, so it would take 15 more minutes…40 minutes later, my cabbie arrives in a nasty old van. he complains that his car is running on empty, and needs me to pay in cash. he also has no change. thankfully a bank of america was close by and open so i was able to get small bills before he took me to my destination. THOROUGHLY THE MOST RIDICULOUS AND WORST CAB EXPERIENCE I’VE EVER HAD, IN HOUSTON AND ABROAD.
it was also hella expensive. it was 15 bucks for less than 3 miles!!!

As far as cab companies go, I don’t know of any other that will preform the following services you are about to read:
After a half hour cab ride from Houston’s Bush International at 1am, fatigue and disorientation had set in deep — causing us to leave Devin’s jacket in the back seat. Let me clarify… Devin’s BRAND new, just bought that day, still had the tag on it, fairly expensive jacket! Bummer.
The first call into Liberty cab flattened our hopes of ever seeing the jacket again.
«Sorry, but without a cab number, there is nothing we can do»
I mean, really? Who writes down cab numbers anyway? (I do! NOW)
One last idea left, we called the liberty cab dispatcher to see if they had a record of a cab headed to Bellaire at 1am the night before… SCORE! After several hours of rummaging through hundreds of ticket stubs, the dispatcher found our cab # and left a message on the drivers cell. Our hopes were lifted.
Upon receiving the message, the cabbie felt so bad that he drove the half hour BACK to Bellaire to drop off the jacket, only to be pulled over and arrested for an outstanding warrant! WHAT? The car was impounded with the jacket INSIDE while the cabbie spent the night in jail. Sorry Dude.
Once the car was released 2 days later, Liberty cab found the jacket and mailed it back to us in New York City. They even typed up a letter of apology for the delay in getting it back to us… WHOA! that is some service.
— — — — — — — — — — — — — — — — — — — — — — — — — — — — — — -
Mr. Cabbie was released a day later. His warrant was for an unpaid parking ticket that he had since paid… oops
Devin was reunited with his beloved jacket
Liberty Cab exceeded our expectations of what a cab company will do for it’s customers! Must be something to do with the South!
The end

It’s early evening and I have been invited to go meet some colleagues for a session.
I have been this road before and know wot will occur… all of us slaughtered and singing Rugby songs.
Not wishing to be dragged from my vehicle at some ungodly hour and being asked to stand on one foot by one of Houston’s finest, I decided to call a ‘Joe’.
(Joe Baxi — aka Taxi)
I have learnt to be ultra cautious of taxis everywhere. Even with their ridonculous driving technique, they always arrive late.
When I see one on the road I leave an ‘aircraft carrier’ sized space as they always drive like they are auditioning for a role in a version of ‘Top Gun meets Transporter”. They attempt maneuvers that would be unachievable in a bi-​plane.
But, I have made my decision as a responsible adult, and go to the phone.
First call.
CabCo: Liberty Cab Company. This is {insert name here} speaking
Me: Hello, yes I wanted to order a tax…
CabCo: Can you please hold… beep-​beep, beep-​beep, beep-beep…Click…beeeeeeeeeeep disconnected!
Second call.
CabCo: Liberty Cab Company. This is {insert name here} speaking. Can you please hold… beep-​beep, beep-​beep, beep-​beep…
Me:: **Humming and looking at my watch**
CabCo: beep-​beep, beep-​beep, beep-beep…ad infinitum
Me: Disconnect.
Third Call.
CabCo: Liberty Cab Company. This is {insert name here} speaking.
Me: Hello, yes I wanted to order a taxi from Westchase to Kirby and Westh…
CabCo: Hold please… beep-​beep, beep-​beep, beep-​beep…
Me: **Looking at my shoes and wondering where that stain came from? Red Wine? Beer?**
CabCo: Hello sir.
Me: Hello there, I was just wanting a …
CabCo: Hold please, …beep-​beep, beep-​beep, beep-​beep…
Me: **Tapping my foot. Oh OK. Just a bloody shadow on my shoe! You know wot… I think I’ll treat myself to some new shoes. Yeah!**
CabCo: Hello sir. Liberty Cab Company.
Me: Hello, yes I wanted to order a taxi from Westchase to Kirby and Westheimer?
CabCo: Can you please hold… beep-​beep, beep-​beep, beep-​beep…
CabCo: Hello sir. Liberty Cab… Hold Please.
Me: **Wondering if I really do need new shoes? How long have I had these?. Maybe they will come back into fashion?**
CabCo: Hello sir. Liberty Cab Company.
Me: Take your fkkn Taxi and shove it up your arse.
CabCo: Click Beeeeeep. Disconnect.
Fourth Call.
Me: Hello Mate. You’re on this piss up tonight with Graham and the boys?
Gordon: Yep.
Me: How you getting there?
Gordon: Drivin’.
Me: I was trying to get hold of a ‘Joe’.
Gordon: ‘Joe Baxi’ round Houston! You’d be safer in a Rickshaw on the interstate! Anyway, I’m the DDD for the night. Want a lift?
Me: DDD? Wot the f*ck is that?
Gordon: Designated Drunk Driver mate.
Me: That works. Come get me.
1* Draw your own conclusions…