LabCorps

Had wellness screening today. The person who performed the lab work seems inexperienced & doesn’t know what he’s doing. He didn’t even know how to use the height rod. He measured me at 4ft. I know for sure I’m 5’4. That’s hilarious but at the same time frustrating. He had to get my BMI & I asked him if I need to take off my shoes & coat, he said, no need. I only needed lipid panel & he took a lot of blood & put it in a tube. The whole experience is terrible.

Set Appointment, arrived early, full waiting room, bad sign. Waited 30 min, called back, computer problems or operator error, took two employees and 10 min to print labels. Could not run my HSA credit card (computer problems — again). Taken to room now 45 mins after my appointment time. First Tech stuck me there times, no blood. Next tech stuck me 8 times no blood. After 90 min and no blood they ask me to leave.
P. S. Was well hydrated and they had no problem finding veins. Had an IV two weeks before and have given blood and blood test many times at Quest — no problems. Called Doc, orders sent to Quest.

I made an appointment on line (easy enough), got there 30 minutes before said apt and got right in of course this was @ 7:30AM. The problem was the lady who drew the blood must of been a rookie. After I left my arm began to get sore and started bruising which I have never had before and I’ve had my share of blood work. I will never ever go back to Labcorp for anything. Done!!!

SLOW. SLOW. SLOW. This place is understaffed. This is my second time coming here for routine blood work. Each time, I have made appointments and have gotten here 10 – 15 mins before, but honestly, there’s NO POINT in doing appointments because you’ll still have to sit in a full waiting room for at least an hour.
This place needs more people on staff for a faster process.

I read the reviews before I went but this was the only location close to my house that was open on a Saturday, so I decided to risk it. I’m not sure what everyone is complaining about. I got there at 8 AM and was done by 8:13 AM everyone was nice, the place is clean and it was overall good experience. I’d go back again.

Horrible!
First they don’t answer their phone (just like Adrianna mentioned on her review) I tried calling 3 times and they just don’t pick it up!
2– the guy there (with glasses, middle age I guess) is rude, unprofessional and unfriendly!
3– they are slow, even with few people in there you still have to wait!!!
The black girls are friendly but is not worth spending time and stress at this location! I left without having my test done… Decided to go to a different location!
Please go to a different labcorp!

See all the one stars below. Ditto. Should
Have checked here first. Never had this problem at the other big lab place. Especially when I MADE AN APPOINTMENT ONLINE. Unbelievable If it wasn’t fasting blood work I needed I would have left but I didn’t want to deal with that again.
And I’d complain onsite but it’ll be a waste of time I can tell by the look of them.

I dont really understand the bad reviews!
I went to this location about two years ago when I first started a job and it was for ruin sample. I remember that it was kind of ok I think I waited for 15minutes (I had an appointment) and the room was a little crowded) but once I got it all went smooth and staff was professional.
Actually this morning I went it for a blood work, and I was very surprised to be able to find availability online that same morning. I picked 10:30. I went in about 10am, sign in the person took few minutes to check other people in. (there were I think 3 people in the room including me).
I waited about 10 minutes, the lady called me went in did what I was supposed to in less than 10 minutes and I actually was out the door by 10:27am.
The staff was friendly and professional.
Yesterday when I was reading the reviews I was skeptical to go to this location but I’m happy I did. It is 10 minutes drive from my house .
Location is very convenient and easy to find.
Hope this help!

Slowest office ever. I came in at lunch for a quick workup for a physcial. There were only 3 people ahead of me on the list in the office when I came in. Signed my name on the list and took a seat. I didn’t realize that many people needed lab work done at lunch, becuase about 15 people came in after me. It still took 35 minutes for them to call me back for 5 minutes to get my blood drawn. The office manger needs to work on the process to speed things up.

Horrible location that never answers the phone. I made an appointment to have an occupational drug screening. When I get there I was informed there system was down and unless I have a Chain of Custody form they cannot perform the test. Why in the heck would you let me make the appointment then? Wasted trip. Then I make another appointment online and try to call to confirm the system is working and they dont answer no matter what time of day it is.

Think you’re going to come here and get in and out, huh? Well I got news for ya-​it ain’t gon happen cap’n!
Where do I begin! It was a Monday morning. I walked in around 8AM to get routine blood work done for my doctor and this place was packed– at least 20 people. My first thoughts were «dang, I should’ve made an appointment!» I signed in anyway thinking it may not be too long of a wait. After about 15 minutes or so, I began to wonder what the deal was because no one’s name had been called. I’m guessing they were short staffed because the lady at the receptionist desk was back and forth, checking in patients AND going to the back to do lab work. 45 minutes into the wait, they called someone back who had an 8:15 appointment– but the time is now 8:45. Really??? I was getting very antsy at this point because I needed to get to work and didn’t have all day to wait around. No progress in the wait times was being made so I left and decided to come back after lunch. An hour wasted– just that quick. Great.
Fast forward. It’s now 12:54PM to be exact, and I was back again, signing in for the second time hoping to have a better experience. I was a little more optimistic because there was only about 7 people waiting this time. They seemed to be moving a lot quicker at one point, then there was a major stall. Myself and another person were the only ones left in the waiting room and it took them FOREVER to call either of us back. I recall seeing one of the supervisors speaking with some of the employees– not sure what was going on but they seemed to be all over the place as if they didn’t know what to do. By the time I got called back it was 1:40PM. They then had to log my information in the computer, so that took an additional 10 minutes. To make matters worse the employee who was keying in my info was super slow and clueless. I think she was a newbie, not sure. My nerves were already shot so I had no sympathy for her at this point– «get it together so I can get up out of here!» were my thoughts.
One thing that threw me off was the fact that they needed my credit card information. Say what now? I’ve never had to do this in the past, but the employee said they do this in case the insurance doesn’t cover the full amount. I was skeptical but went ahead and gave them my info because I knew my insurance would cover it. I’ll be keeping an eye out for any billing issues in case I get screwed. While I was in the waiting area prior to getting called back, a lady came in wanting to speak with a manager about her bill. Uh oh. When I got back to work, I called my insurance just to double check and I am 100% covered. If get billed, somebody will have some serious explaining to do.
Between the two visits, I basically wasted 2 hours of my day just to get a 5 minute blood test done. That’s ridiculous! Bottom line is, this place is a hassle in more ways than one. They are extremely slow, unorganized, and have no sense of urgency. Even if you schedule an appointment, it’s not guaranteed you will be seen at that time– I witnessed that happen. Seriously, who has time to deal with that foolishness??? Nobody. So unless you have an hour or more to spare, take my advice and go to the next nearest location.

Very drab inside and not much for kids to do other than watch tv. The bathroom was clean overall. My wife is getting blood work and seems to be a long wait.

Completely understaffed. There are two people working the entire facility! The woman checking patients in is also going back and forth to take lab work for people. I am shocked that a business would run this way on purpose. If you do not have adequate staffing, then why are you open for business?

My doctor needed a routine blood test from me and I had to catch a plane later that day. Rather than drive downtown to their office the NP said I could go to any Lab Corp location. I chose this one because it was closest to me. I made an appointment for that same day through their website. I showed up 10 minutes early, expecting to be in and out in 30 minutes tops.
Making an appointment does not matter. There was a waiting room full of people when I got there. Some were walk ins and some had appointments. Walk ins were seen before patients who made appointments. I heard others who had scheduled appointments complaining about the long wait, too. What is the point of letting patients make an appointment in the first place?
I waited an hour past my scheduled appointment to be seen for a simple blood test that took less than five minutes. I could have driven to the doctor’s office and back in that time.
Flash forward two weeks later: I get a bill from Lab Corp saying I owe them over $ 100. I called my insurance company to ask why they didn’t cover the service. Lab Corp didn’t bother to send the claim to insurance even though they had all my insurance info. Stupid. I hope I don’t have to use this lab ever again.