I went to this location in April with my 1 year old for her blood work and had an awful experience. Like many others have reviewed here. I had to take, my now 18 month old, back for blood work for allergies and was DREADING it. But, I had a wonderful lady who was so pleasant, helped me distract my kiddo, she was gentle, even went as far as to help my kid blow her nose from crying after she was done doing the blood draw. we were in and out no appointment needed. I cannot tell you the difference it made in our day. I think she was new and perhaps they are changing up the staff here a little?
Anthony K.
Tu valoración: 1 Houston, TX
There’s no point to make appointment in this location! I made an appointment online and arrived 15 minutes early. I waited 45 minutes and my paperwork was still on the table with another paper in front of me. I had another appointment and left.
Brigit B.
Tu valoración: 1 Cypress, TX
I would give them zero stars if that were an option. This place sucks monkey balls! I went with my two special needs kids to get comprehensive blood work done. Three weeks later we got a call that the imbeciles didn’t follow procedure and didn’t freeze a vial before submitting it to the lab. So we redraw. Two months later we find out that they never submitted any of the results to our doctor. Run, don’t walk to a different lab!
Lauren F.
Tu valoración: 1 Houston, TX
Beware of this place. Seriously. Go to any other LabCorp EXCEPT this one. I have had bloodwork done at 3 different LabCorps the past few months, and this one is the worst. They told me that they«require» a credit card before they can take blood. That seemed weird. I ended up calling corporate LabCorp about it, and they said that they are required to ask, but it is only optional. They will«authorize» your card for $ 1700+ dollars, which is crazy! That is not a requirement, though, and you should definitely say something if they tell you otherwise. LabCorp corporate was more than happy to reverse it and just bill me once insurance paid out their stuff if there was a balance left over. The place was dirty, people were loud, they were not organized and put me in a room with the wrong patient’s information name. They also had a sign suggesting to go to another location because of «staffing challenges» — I should have taken that literally. The one at the Med Center and at St. Luke’s was so much better.
Daniel F.
Tu valoración: 1 Tomball, TX
Same experience with Tomball location. 3 strikes and you are out! I tried to get blood drawn on 3 separate occasions in a 7 day span. The 1st time I did not have an appointment. I waited an hour and only saw the nurse come up front once. I had to leave for another appointment so I decided to schedule an appointment for the next day. Try #2 I made an appointment for 3pm(afternoons are usually slow so I was told). I arrived at 2:50pm. No one came to the window at all and no patient was seen in that time frame. At 3:30 I had to leave for another meeting. I called to the back and no one answered. I just scratched my name off and left. Try #3 after some convincing by my doctor I returned a 3rd time after scheduling another appointment for 2pm. The waiting room was completely full. A gentleman told me he had been waiting 3 hours. Again no one came in or out and I left at 2:20pm. I called the corporate office to inform them and after taking my complaint I asked to be transferred to another location. I waited on hold for 10 minutes before being disconnected. I called again and waited on hold another 10 minutes before giving up. I will NEVER use this lab again.
Melissa K.
Tu valoración: 1 Cypress, TX
I went in to take a drug test. When I got there I was told to sign in on a clip board, which wasn’t even put out until I had been there 30 minutes. It was an hour before anyone picked it up to start calling names. When I was called back after being there2 hours, the lab tech was extremely rude. She told me to go «piss»(her words) and that I should hit the line, not above it or below it because she didn’t have time to deal with anyone who couldn’t follow directions. The restrooms were dirty and the toilet I used was broken and held together with duct tape. I wish employers would check out companies before they send people to drug test.