I purchased a necklace set as a gift for a friend. Ladies in the store were helpful enough to gift wrap the present, but after paying for it and requesting a gift receipt, I was told that they do not offer refunds. I asked for a manager, and the lady called the owner in private. She returned to tell me that I cannot get a refund or a gift receipt for store credit. I would have expected to be told this before I completed my transaction. Needless to say I will not be coming back. Apparently customer service is not a priority at this boutique.
Theresa N.
Tu valoración: 4 Houston, TX
My daughter and I went shopping today in Vintage to look for some fun stuff. There are several boutiques in this shopping center. The owner of LaVeVee is very nice, helpful, buys trendy and fashionable items, anything from shoes to jewelry to clothing. They currently have tons of Houston Texans women’s tops and lots of JJ Watt-wear. There was a lot to choose from, items are arranged sensibly and not all crushed together. The saleslady helped me find sizes, made suggestions and was personable but not pushy. They had some super cute sandals on sale today. The prices are reasonable for a boutique. There was a sale today and it’s tax free weekend too! When she rang up my items, the cashier told me how much I saved on each item, and then how much I saved on tax free. It was like she was excited for me to save money. And it wasn’t an act, either. There are other boutiques in Vintage that are not friendly — this one was great and I love supporting local commerce when they are so appreciative and helpful. I’ll definitely shop here again and bypass that ‘other store’.