Kroger Food Stores

I shop here about once a week and they typically have everything that I need. The store is always clean and the store manager (the lady) is super nice to customers and the employees, which I have witnessed several times. This is a solid grocery store located in the heart of Spring Branch.

Seriously the worst. Came in with my mom to buy groceries and when we checked out, there was no bagger and we had to do everything until the guy shows up at the last five minutes. Just one of the worst experiences.

As a Kroger «frequent shopper» it pains me to say that I am always disappointed when I come to this location. In the past two months alone, I have come home with expired goods more than 3 times!!! I have also come across molding breads, on display, on several occasions. I understand that as a customers, some of the responsibility falls on us. I know now to ALWAYS check a product’s expiration date before picking it up, but my biggest issue is… Do the employees not get paid to check for product quality?! This store is not up to standards at all. It’s disgusting! Who wants to shop at a store that smells of rotting food– or even worse, come home with something that expired days ago? Management needs to be more aware of these issues, and address them promptly, otherwise they will continue to lose business.

There is always someone around to help, there is always a manager near by. When I was in a car accident and had issues with lifting heavy items there was a wonderful kid, Ruben who always seemed to help he also helped me getting my groceries in my car even if he was being called to the front. No wait time at anyone the deli, meat counter. Always wonderful service. Clean, outside cleaned, I love saving on gas as well. Friendly service all the way around. I even had seen the manager hope on a register if two people were in line so a third didn’t have any wait time.
If I could rate higher than 5 I would.

Kroger needs to seriously up its game to compete with HEB in the meals to go department. I was hoping to get something good on my way home, but instead had to go to HEB on Bunker Hill.
I could write a thousand words on why I had to pass over the mediocre (if I’m being generous) salad I passed over for the incredible meal I got at HEB instead. But, I’ll make it easy and just show you the pictures.

I’ve been going to this Kroger ever since I could start driving (which was about 1998). This Kroger, which is 24/​7, always has the basics of the things that I need at a great price. Their gas is also amongst the cheapest (almost rivals Costco), as you can always tell because it’s always packed with cars. It’s not a fancy store, but I can always rely on Kroger for my last-​minute ingredient needs!

I like this Kroger. The staff is friendly, check out lanes are fairly quick, the shelves are well-​stocked and organized, they have a gas station in the parking lot. Overall, it’s a super convenient place. I even do my gift shopping at their gift card wall. :)

Temporary pharmacist was terrible. Had 2 refills and she refused to fill an asthma inhaler because they didn’t have all 3 in stock. I was going out of town the next day and couldn’t return to pick up all 3. Ava, the regular pharmacist is very kind and helpful but is gone for another 3 days. I’ve filed a complaint with the TX State Board of Pharmacy. When I called back for the pharmacist’s name, they put me on hold forever!

My only complaint about this Kroger location is that they can’t always keep up with the demand for their fresh produce. Otherwise, I shop here very frequently and can always find what I need quickly. The staff is friendly and willing to help at the drop of a hat.

My favorite Kroger. I have been going here for years. I was upset that they stopped doubling and tripling coupons, but the value is still better than Walmart or HEB. I know most of the cashiers and almost everyone is friendly. Only had a couple of bad experiences here. Their produce section leaves a lot to be desired though.

One of my favorite locations! Always visit there for grocery and gas. Did very well when I got coupons and the items were on sale. Nevertheless, I would skip going there if I didn’t see much on sale items I want …
The store seems very organized and most of the staff are very nice. I couldn’t give it a 5-​star because one time I tried to return an item the manager refused to honor it with receipt. He complained that if it wasn’t their fault, he didn’t see there was a point to give me money back. Well, I wasn’t satisfied with it (actually my boy weren’t able to take those teething pills very well). He told me to contact the manufacturer for refund which I did.
The situation was stupid but oh well, sometimes that happened. His attitude reminded me of the Kroger at TMC (Old Spanish Trail and Cambridge) that they hated to honor returns even though you had good reasons along with receipt. Not all the locations treat everyone the same way, unfortunately speaking.

Best kroger ever ! I go there lots
Fast service
Nice people
Starbucks inside
Clean :)

This is a very nice Kroger — small enough to be able to get in and out rather quickly. They usually have enough cashiers so the wait isn’t very long. They have expanded their organic section so that is really nice. I shop here when facing the crowds and horrible parking at HEB is not an option.
Sometimes their meat and fish selection is not as good as their competitors.

I know this is sad but I come here almost every day during lunch time. I think this might be the only Kroger that has a salad bar. Yenny Aranda is the produce lady that fills up the salad bar every day. She is AWESOME! She is always helpful and when things are low, she quickly fills the bar up. Other than that, she is the only person that provides EXCELLENT customer service. The cashiers are rude and unfriendly but that still doesn’t stop me from going there because maybe they have a bad month or 4 months.
They recently changed the aisle around which is a little confusing but I really don’t do my grocery shopping there. I just go for their salad bar.

This Kroger was a hit and miss. I liked their manager’s specials and they helped us to stay on a budget. However, I found their ice cream very expensive. The produce was okay. I had better. The cooked jumbo shrimp tasted like detergent. It was the worst and most bizarre thing ever. I didn’t take it back cause my mom only bought a few pieces. The staff was not the most helpful, but they weren’t the worst either. Like others have said, it depends what mood and day of the week it was. In fact, I’m willing to bet that their mood also depended on the moon’s cycles.
Case in point, we were on our way to Kroger at around 1AM on a hot and humid summer night. The moon was full. Well, Houston police stopped a few men at rifle point driving down on Wirt after they apparently robbed a Mexican oyster house (ostioneria) an eight of a mile down. We saw the high speed chase in real time. Well, we were spooked. I’d never seen the police pull out rifles in plain sight. We still went to Kroger another eight of a mile down. The staff had no idea what happened down the street and they were acting strange; moody, erratic, etc.

worst Korger I have ever been to. I am talking about their customer service, including the store manager. people have attitude there, and they don’t know about their job. rude people.

I love that it is open 24 hrs, but it does not carry higher end goods. Occasionally the produce section is inundated with gnats and flies due to rotting produce. Be sure to check expiration dates on everything — I have picked up items over a year past expiration a few times at this location. Staff is courteous but not very helpful.

All I have to say is, sign up for the Kroger’s card before you step foot in here, in order to make it as affordable as the local Wal-​Mart, except with an exceptionally clean environment plus more!

The birthplace of my cooking experiments, a source of inspiration, and the only place that carries sweet hawaiian rolls. I enjoy shopping at Krogers. Every time I swing by I wind up buying more items than I need.
Kroger aisles are wide, products are neatly arranged, and the store is clean. It’s much better than Walmart Grocery Stores as far as cleanliness, space, service, and product integrity. At Walmart, you have to actually inspect the items you’ve purchase to see if it’s broken/​leaking/​tampered with.
This foodtopia isn’t free of flaws. The handheld baskets aren’t re-​stocked by the door as they ought to be. Employees can be overheard gripping over management practices. The staff is somewhat friendly, depending on the day and their mood. I accept that it comes with the territory; it doesn’t affect my shopping experience.
The convenience and speed outweighs the hassles of the u-​scan machine sometimes. Entering PLU codes, waiting for attendants, and listening to the instructions make U-​scan are a pain in the touché. Walmart has better self checkout machines than Kroger for sure.
My food adventures usually begin with shopping for ingredients at Krogers. Krogers has helped me bring my ideas into fruition.