Enterprise Rent-A-Car

I received very poor service from enterprise. I reserved a car online and when I went to pick it up the next day I was told there were no cars available. I was sent to another location and at that location was told the same thing and given the addresses to 3 other locations. Long story short I went to 5 different enterprise locations and did not receive a rental car. Why was I even able to reserve a car in the first place if there weren’t any available??? I was very disappointed because it was an emergency situation and I ended up being two hours late for work for no reason. The enterprise employees could have done a better job assisting me.
I went to Budget the next day and I got a car right away WITH a free upgrade. I will probably only deal with Budget from now on because they understand what customer service means.

Worst car rental company on the planet! All Enterprise locations are bad in my experience! State Farm’s bitch of choice! I was very pregnant when an old drunk rammed our car sending me to the hospital and severely complicating my pregnancy raising my stress level and keeping me upset and causing multiple trips to the hospital. The employees at this location called me incessantly trying to con me out of money when my insurance was paying them! When their bald tires blew out on the freeway nearly killing my entire family, their employee (I’ll edit w/​her name later) hung up on me then claimed she had to charge her cell phone!
Enterprise immediately tries to screw me out of money by demanding a $ 200 deposit when I have more than ample car insurance and had the misfortune of renting from them before. I call State Farm and bitch up a storm and Enterprise gives me a Prius which has bald tires, scratches and something hanging down under the front of the car! I mark all these places on my contract. This is essentially the same scam they pulled on me a few years ago! Give me a damaged car then file a claim on my insurance once I turn the car in! However, I didn’t get a chance to turn the car in! I was hospitalized largely due to their BS and they had a tow truck tow the rental leaving me w/​o any transportation! This they claimed was because I didn’t return ONE phone call! I was in the hospital assholes!
Even worse, State Farm WON’T PAY MY CLAIM BUT PAYS ENTERPRISE! Texas Department of Insurance will be thrilled to hear from me as will the better business bureau and others.
Nobody should have to endure this unethical and illegal treatment! Don’t ever rent a car from these people!