Cloud 9 Nails & Spa

Awesome nail place here! Just had a mani/​pedi with my mom here and absolutely loved it. The facility is really new and super clean. We got shellac for our manicures and they did really great work. I’m definitely coming back here!

If I could give more than 5 stars I would. This shop is GORGEOUS, just to start. It’s huge and immaculately clean. Plenty of parking outside and the staff is so nice. Wide array of colors and shellac options.
I was attended to right away by the girl at the front and Matthew handled my shellac manicure. He. Is. Amazing. So sweet and takes pride in his work. I haven’t been this in love with a manicure in a very long time. This is my forever nail salon. I have visited a lot of nail shops in Houston looking for one with the caliber of Cloud 9 and nothing comes close.

I think this is the best nail salon in the area. I really like how they cover the basin in plastic because I’m a huge germ freak. They were super friendly asked me if I wanted something to drink and helped me open my purse so I wouldn’t ruin my nails. Definitely coming back

Went here to get my nails done and I loved my toes. I did not like my acrylic set, I asked the guy if he could fix them because I wasn’t satisfied. He got mad threw the towel on the counter and walked away, they had to take them off since of course I wasn’t going to pay, they soaked my nails and I had to scratch the acrylic off myself. They were rude. And poor customer service. I’ve never been any were before that I didn’t like my nails or the people. So I went to upscale nails on highway 6 by Denny’s I love them and they always do an amazing job!!!

I am extremely impressed with this nail salon. Extremely professional and very nice. I was a walk in and they welcomed me with open arms. Shaun did my shellac manicure and I am so happy! We had a conversation which I loved. Unlike other places where they sit in silence. Will most definitely come back. I have found my new nail place! Thank you Cloud 9!

This is my nail spot now! I finally found the place to call «my nail shop», its so clean, well organized, they have soooo many different powder colors, soo many gel colors. I love Matthew he has done my full set twice and he will be the only person doing them from now on.
Still havent tried a pedicure i made an appointment but they were swamped even with my appointment, I gave up my spot to someone else. Im sure ill love it.

I love love my nails ! He took his time and did very good. My toes I could have done them myself she didn’t get the dead skin like I’m use to but it was a very lovely shop ! I will be going again to get my refill and more designs!

So I’ve been twice now and have had a great experience both times. The salon is bright and clean with large televisions and big new chairs. I like my nails very short and round, with colored powder on my natural nails. Matthew did an awesome job, I will definitely request him when I come back for my refill in two weeks. The location is a brand new shopping center at westheimer and hwy 6, I passed it up the first time so if you’re looking for it its next to the Mattress pro. They have plenty of chairs so I don’t imagine people have to wait long (if at all). Love the place!

I love this place! The nail tech by the name of Lien is sooooo great!!!
She takes her time and knows what she is doing. I have been going to her for 2 months now and I havent had any complaints. The place is sooos clean and neat. The staff is really professional and nice.

I live close to this nail salon so I decided to give it a try. I ended up asking for the Cloud 9 Pedicure and was quite satisfied. The price is reasonable for what you get. Will be a return customer.

The lady who did my toes was rude. After smudging my nails she attempted to apply yet another coat of polish… (5 coats!!!) I had to tell her to start over. It was way too thick. The man who did my hands did a horrible job as well. My nails are crooked. I’m not happy at all.

This is my very first Unilocal review.
I have been waiting for this nail salon to open because I have visited nail salons all around the area and none of them have met my expectations.
As soon as I walked in, I was greeted and ask what I would like to get done. I asked for my usual a shellac manicure with a pedicure. I was very happy that they had CND shellac but they did not have the VINYLUX polish to match my toes so I asked for french.
My experience was enjoyable. They have a returning customer here. My only hope is that this salon won’t disappoint me once their cliental builds up.
PROS:
The staff is very friendly and attentive.
Great selection of colors
Cloud 9 pedicure was amazing especially the hot stones
Pricing is reasonable — Manicure + Gel Polish = $ 25, Cloud 9 Pedicure + French = $ 35, Total = $ 60
CONS:
Please invest in VINYLUX polish to match your CND shellac polish selection

I’ve lived in this area for a while and I haven’t found an ideal nail spa so when I saw the «free pedicure» sign I decided to take a chance. It’s actually buy one get a free pedicure which is no big deal.
The positives: the staff was nice and attentive. she asked about the water temperature and spent quiet a bit of time on the pedicure. My manicure was flawless as well.
Areas for improvement: the décor is a bit plain and sterile. I love the ornate chandeliers but the walls are beige and there isn’t really anything else to give it a spa feel.
Hot stone massage was blah…
The massage chair stopped working mid way through my service and no one apologized even though I pointed it out to my technician and the manager. I also noticed water pooling around my chair so maybe it was an electrical problem. They game over to mop up the water during my pedicure for which I am glad so I wouldn’t slip and fall but the chemicals they used were very strong and took away from the relaxing moment I hoped for.
I like that they offer bottled water too. I would consider coming back but not much to rave about…

Well to start off I only came here because they just opened and the deal is all services $ 10 and up will be 50% off! So I got the cloud 9 pedicure for $ 30 and shellac manicure for $ 25. I loved it they really take care of you. Everyone is so sweet here. The inside is beautifully decorated. I will come here again! The deal for 50% off ends this Thursday.